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Room they first gave us, the beds were not made. The new room had very loud heater/fan that made super load noise in middle of night. Too expensive and didn't even include breakfast.
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Response from RamadaPlazaGM, General Manager at Ramada Plaza Grand RapidsResponded 24 May 2016
Thank you for your feedback on Trip Advisor. We appreciate that you took the time to make us aware of your experience. My apologies for your experience with the room and loud heater.
Thank you again for the valuable feedback.
USD 80 - USD 229 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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I read several responses from hotel manager to various reviews posted by past guests. Main issue seems to be on-going renovation and remodeling work. Can you please let me know when do you expect to complete the renovation work ?
1 May 2017|
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Response from 608renee | Property representative |
We are currently undergoing an extensive renovation that includes the following areas lobby, guest rooms, public spaces, meeting rooms, pool area and the addition of a Starbucks Kiosk. We are expecting the... More
We are currently undergoing an extensive renovation that includes the following areas lobby, guest rooms, public spaces, meeting rooms, pool area and the addition of a Starbucks Kiosk. We are expecting the renovation to be completed by mid-summer 2017. To give you an update on the status of the renovation; the 5th floor will soon be back in order, the 1st, 2nd floors and pool area are being remodeled currently and the Lobby will start today. If you have any questions about the status of the hotel, please call us directly.