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Ramada Plaza Grand Rapids

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Ramada Plaza Grand Rapids
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1,503 Reviews from our TripAdvisor Community

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There are newer reviews for Ramada Plaza Grand Rapids
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Showing 1,498: English reviews
Reviewed 11 July 2016

Stayed in the Ramada Plaza Grand Rapids this weekend and I think I've found my new #GrandRapids lodging spot. Clean, comfy, quiet and surrounded with a variety of dining options. The staff was courteous and efficient and with it being just a short drive to downtown I'll definitely be staying here again.

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Helpful?
Thank MatWiley
Reviewed 11 July 2016 via mobile

Hotel was clean and the staff were friendly. The location was perfect. We traveled in a group and everyone was able to go and do whatever they wanted since there are so many shops and restaurants close by. The pool area was nice, very family friendly, with air hockey, ping pong, etc. Room was modern and clean. Everything we needed...

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Thank Justin C
Portland, Indiana
Reviewed 10 July 2016 via mobile

They didn't clean my room, the mouthwash had BEEN USED previously, they didn't give us towels or was cloths and when we asked they said they would bring it up but never did. We had to go get them both days! The second day our cards stopped working and they said both cards were too close to our phones, but...

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Thank 86mindyb
Muskegon, Michigan
Reviewed 7 July 2016

Review collected in partnership with Ramada
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Thank I1459VFjohnh
Grand Rapids, Michigan
Reviewed 6 July 2016

Larry, Zach and the entire staff was awesome I am so glad we stayed at the Ramada this past weekend. All of our needs were met in a very professional manner I would definitely recommend this hotel to others. I am also an event planner so I will keep the Ramada in mind. Thanks again for making our reunion so...

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Thank 949reneer
Lowell, Michigan
Reviewed 6 July 2016

Right from check in, we had a great experience. Absolutely everyone that worked here was amazing. The manager, Larry, was so friendly. We had an issue with our door and he sent someone to fix it within minutes. I loved that he actually walked around the hotel checking on guests and actually having conversations. He was so personable. What a...

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Thank 768karrim
RamadaPlazaGM, General Manager at Ramada Plaza Grand Rapids, responded to this review

Dear Karrim, Thank you for your feedback on Trip Advisor. We appreciate that you took the time to make us aware of your experience. I am glad you enjoyed your stay and appreciate the extra nice comments about the Manager:) Thank you again for the valuable feedback. Sincerely, Larry

Fort Wayne, Indiana
Reviewed 5 July 2016

Beds were broken down terribly. Air conditioning did not work properly, very warm in room. Walls are filthy! Carpets were dirty. Do not recommend!

Review collected in partnership with Ramada
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Thank kellygN2247MX
Waterford, Michigan
Reviewed 30 June 2016

I would have given a rating of 4 but a strong chlorine smell permeated the halls, and only one elevator worked

Review collected in partnership with Ramada
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Thank memeyers
RamadaPlazaGM, General Manager at Ramada Plaza Grand Rapids, responded to this review

Dear Memeyers, Thank you for your feedback on Trip Advisor. We appreciate that you took the time to make us aware of your experience. Your feedback will help us better serve future guests as we continue to focus on improvements. Thank you again for the valuable feedback. Sincerely, Larry

Wyandotte, Michigan
Reviewed 29 June 2016

these were the worst mattresses that I have ever slept on. they made horrible noises and were wrapped in plastic, I think. I couldn't wait to get home to my own bed! also, the most militantt pool that I have ever been to. we felt like the child from, Big Daddy., the tv also was bas and the air conditioner...

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Thank B7184GIkellyt
RamadaPlazaGM, General Manager at Ramada Plaza Grand Rapids, responded to this review

Dear B7184, Thank you for your feedback on Trip Advisor. My apologies for your experience. We appreciate that you took the time to make us aware of your experience. Your feedback will help us better serve future guests as we continue to focus on improvements. Thank you again for the valuable feedback. Sincerely, Larry

Dubuque, Iowa
Reviewed 29 June 2016

I booked my room through booking.com. Upon arriving at the hotel, 1:00 am ish, the night auditor {woman working the front desk) ignores me for a a good two minutes. She then looks up and ask, "Can I help you?" with a very aggravated attitude. I tell her I needed to check in and she then tells me it will...

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Thank 306antoniab

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Ramada Plaza of Grand Rapids is currently undergoing a complete remodel of guest rooms, common areas, breakfast areas, meeting rooms, and pool areas. Construction will be ongoing until July 2017. We are sorry for any inconvenience this may cause. Please call the hotel directly for the most up to date information. Thank you for your patience and understanding. ... more   less 

Additional Information about Ramada Plaza Grand Rapids

Address: 3333 28th St SE, Across from Woodland Mall, Grand Rapids, MI 49512-1677
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $104 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Plaza Grand Rapids 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Ramada Plaza Grand Rapids Hotel Grand Rapids
Ramada Grand Rapids
Grand Rapids Ramada
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Plaza Grand Rapids staff and other travellers.
2 questions
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Pennsylvania
11 months ago
over a year ago

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Questions? Get answers from Ramada Plaza Grand Rapids staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed at the local Hilton properties. Much better, double the price! What's your goal?”
 of 5 bubbles bills429, 8 Feb 2017 | Read review
“Try a different hotel.”
 of 5 bubbles RJCapt, 8 Feb 2017 | Read review
“Go somewhere else unless you only care about a cool swimming pool”
 of 5 bubbles Stacey4iu, 3 Jan 2017 | Read review
“Don't pick this place”
 of 5 bubbles nickgP9980GX, 2 Jan 2017 | Read review
“check your room closely before you unpack in case you need to move to another room.”
 of 5 bubbles keitho126, 10 Dec 2016 | Read review
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