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DoubleTree By Hilton Grand Rapids Airport

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DoubleTree By Hilton Grand Rapids Airport
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312 Reviews from our TripAdvisor Community

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Showing 308: English reviews
Niles, Michigan
Reviewed 5 July 2016 via mobile

I had a great experience at the Doubletree! The staff was wonderful , especially Bree at the front desk. The king room was big and the mattress was the best. I had dinner in the hotel at Gander. Perch tacos were to die for! Shuttle to the airport runs 24 hours a day so that was convenient too.

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Thank valpograd86
Woodbridge, Virginia, United States
Reviewed 5 July 2016

Great service and value for the price! Rooms were clean and ready when we were ready to check in. Check in was easy and convenient via online check-in and our keys were waiting for us when we arrived.

Review collected in partnership with DoubleTree by Hilton
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Thank Tim B
Ypsilanti, United States
Reviewed 1 July 2016

This hotel was very clean and had friendly and efficient staff members. I was there for a conference-accomodations were above average. The meals for the conference were excellent. I would not hesitate to recommend this hotel to my friends and associates.

Review collected in partnership with DoubleTree by Hilton
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Thank Vicky E
Franklin, Tennessee
Reviewed 28 June 2016

I was wondering why the hotel was cheaper then other non full service hotels in area. I now know why The lobby looks modern but the place is just old. From the elevator to the rooms, to the hallways.. Just dated.. I get to my room and the door doesn't lock properly. Meaning the lock doesn't close or bolt shut....

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Thank Anthony C
Tampa, Florida
Reviewed 27 June 2016 via mobile

Our grandchildren loved the pool. Our double room was rather small for the four of us. The staff was very nice and pleasant. Upon check in the staff gave our grandchildren warm chocolate chip cookies which was enjoyed by all. A breakfast buffet was included for the four of us.

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Thank MLW1211
Chandler, Arizona
Reviewed 23 June 2016

This Hilton hotel could use an update. The foyer of the hotel is very modern, but No sense of style in the guestroom. Bed was comfortable, but the linens were questionable. Top sheet served as coverlet/bedspread and was on top of the quilt. Poor bed making-sheets were merely stuffed under mattress ends. Bathroom needs vents, and was very small. There...

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1Thank carolerk
Ojai, California
Reviewed 23 June 2016

Stayed at the Doubletree close to the airport and work. Nice property clean front desk friendly and the rooms are nice size. I do have an issue with Housekeeping. Day one spilt small amount of chocolate on the bed sheet sign states they change linens every three days day four and five chocolate stains still on bed. Coffee filters were...

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Thank Shannon188
st. louis
Reviewed 22 June 2016

The staff were very friendly.The beds were good for sleeping. The temperature in the room was good. Now, the hotel said it went through a renovation, well maybe in the lobby only. The rooms were just rooms, nothing special. The main and important issue I had with the room was the NASTINESS of the bathroom. The sink had hair in...

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Thank tuckers0wner
Detroit, Michigan
Reviewed 20 June 2016

This is clearly not a ground up doubletree hotel. It's a poorly done renovation and probably only bought for the convention space. I wouldn't stay here again and I certainly wouldn't stay here again on a weekend due to weddings and conventions. Also, I had to hunt staff down to check out and there was no coffee available in the...

Review collected in partnership with DoubleTree by Hilton
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1Thank mufasa1023
John-HiltonHelp, on behalf of the staff at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Dear mufasa1023, Thank you for staying with us at our hotel. We appreciate your candid review of our property. New perspectives about our hotel help us make improvements to our guest experience on an ongoing basis. Please share any suggestions with us any time. As well, I regret that you were unable to check-out as quickly as possible and for...

Oceanside, California
Reviewed 19 June 2016

Housekeeping staff should be quieter in the morning, not everyone gets up at 6:00am!!!! Air conditioner is way too loud, TV only had 4 channels!!! Would not stay or recommend this property based on the precedin.

Review collected in partnership with DoubleTree by Hilton
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1Thank steven b
John-HiltonHelp, on behalf of the staff at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Dear E8091UYstevenb, We’re very sorry for the noise issues you encountered during your stay at our hotel. Your comfort and safety is our number one concern, and we appreciate that you brought this to our attention. Your review will help us correct similar issues in the future. We hope that the next time you’re in the area, you’ll consider staying...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Grand Rapids Airport hotel in Michigan is just two miles from Gerald R. Ford International Airport and offers a relaxing environment and retreat within the Grand Rapids, MI area. Arrive in style via the complimentary shuttle from the baggage claim area of the airport, straight to the welcoming hotel lobby. Enjoy easy access to many popular attractions during your stay such as the Frederick Meijer Gardens and the Grand Rapids Art Museum. ... more   less 

Additional Information about DoubleTree By Hilton Grand Rapids Airport

Address: 4747 28th St SE, Grand Rapids, MI 49512-1915 (Formerly Hilton Grand Rapids Airport)
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $152 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree By Hilton Grand Rapids Airport 3.5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Hilton Grand Rapids Airport Hotel Grand Rapids
Hilton Hotel Grand Rapids
Grand Rapids Hilton
Hotel Style:
#17 Business Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree By Hilton Grand Rapids Airport staff and other travellers.
8 questions
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Grand Rapids, Michigan
over a year ago
Clinton, Arkansas

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Questions? Get answers from DoubleTree By Hilton Grand Rapids Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room with a quiet heating system”
 of 5 bubbles Markey2, 22 Jan 2017 | Read review
“Closest full service property to the Airport”
 of 5 bubbles robertfj, 13 Jan 2017 | Read review
“run down hotel”
 of 5 bubbles davidmI7127ZZ, 7 Dec 2016 | Read review
“Do NOT get a room near the pool or any common area.”
 of 5 bubbles Loup407, 7 Nov 2016 | Read review
“ask for a mini-fridge when you make a res. No extra charge.”
 of 5 bubbles 882LauraS, 1 Nov 2016 | Read review
5 of 5