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DoubleTree By Hilton Grand Rapids Airport

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DoubleTree By Hilton Grand Rapids Airport
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285 Reviews from our TripAdvisor Community

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Showing 281: English reviews
Seattle, United States
Reviewed 5 days ago NEW

Last stayed in this property in 1999 when it was Hilton flagged. Remains a comfortable place close to the airport and competitively priced with the comparable Crown Plaza up the road. This property actually has a more "homey" feeling since you can't get lost in the lobby. 5th award night free is a super plus.

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Helpful?
Thank Robert F J
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Robert, Welcome Back! Thank you for your stay with us, first time since '99, there has been a lot of changes to the hotel. We are just finishing the corridors as well to make the guest experience that much better. We continue to focus on our service throughout the hotel to make every stay as comfortable as possible. Thanks again...

Sterling Heights, United States
Reviewed 5 days ago NEW

The moment you enter the lobby, you can see the hotel is clean and up to date. The staff were attentive and the warm cookie was a great treat! Though the hallways were being remodeled, it didn't matter. The room was perfect and very comfortable.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Christine H
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Christine, Thank you very much for your recent stay with us. We very much appreciate you kind words in your review. We will be finished with our re-modeling this week in the corridors. This renovation work is just another touch we are making to ensure a pleasant stay for our guests. Thank you again for your review and visit with...

Birch Run, Michigan
Reviewed 1 week ago

Nice stay. Room was very clean. Very nice pool. Convenient location. Didn't use the restaurant. Thought it to be quite pricey. Had a problem at check in. We were to have adjoining rooms with my sons family. Our room was not available first nite, so we had to move next day. Was inconvenient.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank E1497ZLcheryll
Haskins, United States
Reviewed 3 weeks ago

Room was neat and clean, front desk staff was very polite and professional during check-in. Beds were perfect for us - certainly not your typical hard "hotel mattress". Went to eat at Ganders in the morning and their breakfast buffet was incredible - FAR superior to other restaurants - you could not ask for anything more. We will ABSOLUTELY be...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Leann S
Grand Rapids, Michigan
Reviewed 3 weeks ago

it was a nice room just do not have a microwave or refrigerator inside the room very inconvient to have to walk down to the 1st floor to use a common microwave, and not being able to store my food in a refrigerator made me feel like i couldn't order outside food they almost make it whre you would have...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank tiphanyl2016
Holton, United States
Reviewed 12 December 2016

the lobby was nice, the room was clean, but the third floor hallway was like walking into a abandoned hotel, all the walls were scraped down , writing all over the walls, light fixtures gone, wires hanging out of the walls etc. we thought we were on a floor that was closed off, even went back on the elevator to...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank scottrS9953GO
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you for your recent review of our hotel while you were in town for your Christmas Party. My apologies for you not being aware of our renovation project. I understand that not all guests go to our Web page prior to coming to the hotel, that is one of the areas that we communicate this type of work. I...

Brownsburg, United States
Reviewed 12 December 2016

Went to for a business trip and stay in the hotel on a reference from a co worker. The hotel was great, very clean, friendly staff and a great bar. Double Tree will be the hotel that that I stay in on any business trip.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 161jefferyk
Grand Rapids, Michigan
Reviewed 9 December 2016

The hotel used to be the Hilton Hotel, but recently changed management. It underwent quite a renovation. The rooms are big and roomy with the signature great Hilton beds. The location is perfect - near the airport, the highway, and lots of restaurants. I love the keyless entry and online check-in, so if it is late, you can go directly...

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Thank swoodruf
Reviewed 8 December 2016

I stayed at the Double Tree Grand Rapids while on business. Just so happens it is a few weeks before Christmas and this area experiencing the first arctic blast of the season so it is very cold out side. I am a regular traveler and stay at many hotels all over the country, because of this I have learned to...

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Helpful?
Thank David M
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

David, Thank you for your recent review. Fist, my apologies for the challenges you experienced during your stay. In regards to our corridor renovations there is unfortunately never a good time to complete these. I understand the dust you experienced on the door and have instructed our construction crew to improve their processes of cleaning up at the end of...

Michigan
Reviewed 7 December 2016

Nice hotel, good location, friendly staff. Ganders is incredible - the food is awesome!! Rooms were clean, bed was pretty comfy. Nice pressure in shower. Pool was clean and not too cool. The hot tub was probably too hot for most. Our room 156 was near ice machine and it was loud. A little disappointed in how little the door...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank KC3766
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you for your recent stay with us. We really appreciate you taking the time. We are very pleased that you enjoyed all of our services. We are looking into programs that will assist us with the noise levels that the doors allow through. Our Restaurant, Ganders, has been very well received by our guest since we opened it in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Grand Rapids Airport hotel in Michigan is just two miles from Gerald R. Ford International Airport and offers a relaxing environment and retreat within the Grand Rapids, MI area. Arrive in style via the complimentary shuttle from the baggage claim area of the airport, straight to the welcoming hotel lobby. Enjoy easy access to many popular attractions during your stay such as the Frederick Meijer Gardens and the Grand Rapids Art Museum. ... more   less 

Additional Information about DoubleTree By Hilton Grand Rapids Airport

Address: 4747 28th St SE, Grand Rapids, MI 49512-1915 (Formerly Hilton Grand Rapids Airport)
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $138 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree By Hilton Grand Rapids Airport 3.5*
Number of rooms: 226
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Orbitz, Priceline and Travelocity so you can book your DoubleTree By Hilton Grand Rapids Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Grand Rapids Airport Hotel Grand Rapids
Hilton Hotel Grand Rapids
Grand Rapids Hilton
Hotel Style:
#19 Business Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree By Hilton Grand Rapids Airport staff and other travellers.
6 questions
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Grand Rapids, Michigan
over a year ago
Clinton, Arkansas
Clinton, Arkansas
5 days ago
Southhaven, Mississippi, United States

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Questions? Get answers from DoubleTree By Hilton Grand Rapids Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Closest full service property to the Airport”
 of 5 bubbles robertfj, 13 Jan 2017 | Read review
“run down hotel”
 of 5 bubbles davidmI7127ZZ, 7 Dec 2016 | Read review
“Do NOT get a room near the pool or any common area.”
 of 5 bubbles Loup407, 7 Nov 2016 | Read review
“ask for a mini-fridge when you make a res. No extra charge.”
 of 5 bubbles 882LauraS, 1 Nov 2016 | Read review
“Just do not under any circumstance go here!”
 of 5 bubbles Vbelly01, 25 Oct 2016 | Read review
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