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DoubleTree By Hilton Grand Rapids Airport

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DoubleTree By Hilton Grand Rapids Airport
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277 Reviews from our TripAdvisor Community

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Showing 274: English reviews
Grand Rapids, Michigan
Reviewed 2 days ago NEW

The hotel used to be the Hilton Hotel, but recently changed management. It underwent quite a renovation. The rooms are big and roomy with the signature great Hilton beds. The location is perfect - near the airport, the highway, and lots of restaurants. I love the keyless entry and online check-in, so if it is late, you can go directly...

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Helpful?
Thank swoodruf
Reviewed 3 days ago NEW

I stayed at the Double Tree Grand Rapids while on business. Just so happens it is a few weeks before Christmas and this area experiencing the first arctic blast of the season so it is very cold out side. I am a regular traveler and stay at many hotels all over the country, because of this I have learned to...

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Helpful?
Thank David M
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

David, Thank you for your recent review. Fist, my apologies for the challenges you experienced during your stay. In regards to our corridor renovations there is unfortunately never a good time to complete these. I understand the dust you experienced on the door and have instructed our construction crew to improve their processes of cleaning up at the end of...

Michigan
Reviewed 3 days ago NEW

Nice hotel, good location, friendly staff. Ganders is incredible - the food is awesome!! Rooms were clean, bed was pretty comfy. Nice pressure in shower. Pool was clean and not too cool. The hot tub was probably too hot for most. Our room 156 was near ice machine and it was loud. A little disappointed in how little the door...

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Helpful?
Thank KC3766
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you for your recent stay with us. We really appreciate you taking the time. We are very pleased that you enjoyed all of our services. We are looking into programs that will assist us with the noise levels that the doors allow through. Our Restaurant, Ganders, has been very well received by our guest since we opened it in...

Reviewed 5 days ago NEW

Very nice hotel and staff were excellent - friendly and very helpful and pleasant. The rooms were clean and the maid service was excellent. The WARM chocolate chip cookies were yummy and a nice touch.

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Helpful?
Thank karenwU1609WA
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Karen, Thank you for your recent review of our hotel here in Grand Rapids. We really appreciate your feedback regarding our staff. We are especially happy you enjoyed our famous Chocolate Chip Cookie! Sincerely, The DoubleTree by Hilton Grand Rapids

Marion, Indiana
Reviewed 1 week ago

I booked my stay well in advance and got a wonderful rate on a very nice room. Everything was clean and tidy and comfortable. I very much appreciated all of the little extras like the bottled water in the room. The bed was really nice.

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Helpful?
Thank kevingT3128AC
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you very much for your recent stay with us here at the DoubleTree by Hilton Grand Rapids. We are happy you enjoyed the little extras that make traveling a little better. Sincerely, The DoubleTree by Hilton Grand Rapids

Singapore, Singapore
Reviewed 2 weeks ago

I like the free cookies and in room coffee. It give a good break after a long day of work before dinner start. If the door can have a soft closing will be good as most of the time when someone close the door you can hear it.

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Helpful?
Thank hengleewilsonc
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you for your recent review and stay with us here in Grand Rapids. We appreciate your feedback regarding the door closures. We will review with our engineering team for any suggestions on the close rate while still ensuring the door closes properly for our guests safety. Thanks again for your feedback, The DoubleTree by Hilton Grand Rapids

Atlanta, United States
Reviewed 2 weeks ago

Awesome Stay...front desk and restaurant staff were excellent......Room was clean and well kept throughout our entire stay....Food and service in restaurant was top notch every meal period...Will be back again!!!!

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Helpful?
Thank B8355BMwilliamr
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you for your recent stay with us at the DoubleTree Grand Rapids. We appreciate you taking the time to complete a review of our facility. Our Gander's restaurant has been a great success for us in our community as well as for our hotel guests. Thanks again for your review, The DoubleTree by Hilton Grand Rapids

Reviewed 2 weeks ago via mobile

I stayed four nights in early November 2016. While the lobby area looks good, the guest rooms in the Doubletree are showing their age. Noisy heat/AC units, not enough lighting, stained carpet, peeling wall paper, water damage on bathroom ceiling. Jagged/broken baseboard trim. No refrigerator in room. It was depressing. I'll look for somewhere else to stay on my next...

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Helpful?
Thank Kevin M
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Dear Kevin, Thank you for your recent review of the DoubleTree by Hilton Grand Rapids. We appreciate the feedback you have provided. I will have my team investigate your findings ASAP. We strive to make sure all of our areas are in top notch order at all times. This feedback will be used to one, make sure this does not...

Reviewed 2 weeks ago

I've been in this hotel in the past for business conferences and have always had a comfortable stay. The staff is helpful and the facility is good for either business or personal travel. Rooms are exceptionally clean and the amenities are nice. Would readily stay there again.

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Helpful?
Thank gailg720
Melbourne. Australia
Reviewed 2 weeks ago

Clean room with friendly staff. No issues at all during the week long stay. Nice fitness room and pool. Great updated new feel in the bathroom. Breakfast was good but a little pricey. Location is good and shuttles are available.

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Helpful?
Thank World_Travels1
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you for your recent stay with us here at the DoubleTree by Hilton as well as your review. We appreciate your business and your kind remarks. We are currently finishing up replacing all of our corridor carpeting this week to give us a fresh look throughout. Thanks again for your review, The DoubleTree by Hilton Grand Rapids

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Grand Rapids Airport hotel in Michigan is just two miles from Gerald R. Ford International Airport and offers a relaxing environment and retreat within the Grand Rapids, MI area. Arrive in style via the complimentary shuttle from the baggage claim area of the airport, straight to the welcoming hotel lobby. Enjoy easy access to many popular attractions during your stay such as the Frederick Meijer Gardens and the Grand Rapids Art Museum. ... more   less 

Additional Information about DoubleTree By Hilton Grand Rapids Airport

Address: 4747 28th St SE, Grand Rapids, MI 49512-1915 (Formerly Hilton Grand Rapids Airport)
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $116 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree By Hilton Grand Rapids Airport 3.5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Hilton Grand Rapids Airport Hotel Grand Rapids
Hilton Hotel Grand Rapids
Grand Rapids Hilton
Hotel Style:
#19 Business Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree By Hilton Grand Rapids Airport staff and other travellers.
3 questions
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Grand Rapids, Michigan
over a year ago
Southhaven, Mississippi, United States
Southhaven, Mississippi, United States
over a year ago

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Questions? Get answers from DoubleTree By Hilton Grand Rapids Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“run down hotel”
 of 5 bubbles davidmI7127ZZ, 7 Dec 2016 | Read review
“Do NOT get a room near the pool or any common area.”
 of 5 bubbles Loup407, 7 Nov 2016 | Read review
“ask for a mini-fridge when you make a res. No extra charge.”
 of 5 bubbles 882LauraS, 1 Nov 2016 | Read review
“Just do not under any circumstance go here!”
 of 5 bubbles Vbelly01, 25 Oct 2016 | Read review
“All rooms likely to be excellent.”
 of 5 bubbles chaplindd, 24 Oct 2016 | Read review
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