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DoubleTree By Hilton Grand Rapids Airport

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DoubleTree By Hilton Grand Rapids Airport
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273 Reviews from our TripAdvisor Community

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Showing 270: English reviews
Marion, Indiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

I booked my stay well in advance and got a wonderful rate on a very nice room. Everything was clean and tidy and comfortable. I very much appreciated all of the little extras like the bottled water in the room. The bed was really nice.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank kevingT3128AC
Singapore, Singapore
1 review
Reviewed 1 week ago

I like the free cookies and in room coffee. It give a good break after a long day of work before dinner start. If the door can have a soft closing will be good as most of the time when someone close the door you can hear it.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank hengleewilsonc
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you for your recent review and stay with us here in Grand Rapids. We appreciate your feedback regarding the door closures. We will review with our engineering team for any suggestions on the close rate while still ensuring the door closes properly for our guests safety. Thanks again for your feedback, The DoubleTree by Hilton Grand Rapids More 

Atlanta, United States
1 review
Reviewed 1 week ago

Awesome Stay...front desk and restaurant staff were excellent......Room was clean and well kept throughout our entire stay....Food and service in restaurant was top notch every meal period...Will be back again!!!!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank B8355BMwilliamr
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you for your recent stay with us at the DoubleTree Grand Rapids. We appreciate you taking the time to complete a review of our facility. Our Gander's restaurant has been a great success for us in our community as well as for our hotel guests. Thanks again for your review, The DoubleTree by Hilton Grand Rapids More 

Level Contributor
96 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 week ago via mobile

I stayed four nights in early November 2016. While the lobby area looks good, the guest rooms in the Doubletree are showing their age. Noisy heat/AC units, not enough lighting, stained carpet, peeling wall paper, water damage on bathroom ceiling. Jagged/broken baseboard trim. No refrigerator in room. It was depressing. I'll look for somewhere else to stay on my next... More 

Helpful?
Thank Kevin M
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Dear Kevin, Thank you for your recent review of the DoubleTree by Hilton Grand Rapids. We appreciate the feedback you have provided. I will have my team investigate your findings ASAP. We strive to make sure all of our areas are in top notch order at all times. This feedback will be used to one, make sure this does not... More 

1 review
Reviewed 1 week ago

I've been in this hotel in the past for business conferences and have always had a comfortable stay. The staff is helpful and the facility is good for either business or personal travel. Rooms are exceptionally clean and the amenities are nice. Would readily stay there again.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank gailg720
Melbourne. Australia
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

Clean room with friendly staff. No issues at all during the week long stay. Nice fitness room and pool. Great updated new feel in the bathroom. Breakfast was good but a little pricey. Location is good and shuttles are available.

Helpful?
Thank World_Travels1
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you for your recent stay with us here at the DoubleTree by Hilton as well as your review. We appreciate your business and your kind remarks. We are currently finishing up replacing all of our corridor carpeting this week to give us a fresh look throughout. Thanks again for your review, The DoubleTree by Hilton Grand Rapids More 

Hayden Lake, Idaho
2 reviews
Reviewed 2 weeks ago

Good location for airport; shuttle service to/from airport very efficient. Restaurant and lounge on site for breakfast, lunch and dinner. Food very good, service excellent. The shuttle showed up shortly after our call to the hotel. Staff at front desk was welcoming and check-in process handled quickly. Restaurant has good menu selections, and a full service bar. Full menu breakfast... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank idahogal2016
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you for your recent review of our hotel. We really appreciate you and the business you bring to our facility. I will make sure to pass along your kind words to all of our departments. Sincerely, The DoubleTree by Hilton Grand Rapids More 

Enfield, Connecticut
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 weeks ago

Housekeeping was very nice but inconsistent. IMHO GM should be spot checking rooms. One day I had waters, one day none, first day had no shampoo and conditioner but 3 bottles of body wash. Towels were taken away but not replaced until a day later at the next room flip. Food in the breakfast buffet was horrible. Buffet lunches and... More 

Helpful?
Thank Forfeng
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you for your recent review of our hotel from your last stay. I appreciate the feedback and will be working with my housekeeping department on their consistency of in room amenities. I do apologize for the inconvenience this may have caused you. I do perform spot checks in our rooms on a daily basis and I will increase the... More 

Nantucket, Massachusetts
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago

I was planning to review this hotel before I realized I left some key business material behind. More on that later. The property feels new and fresh. I was on the third floor Honors level. The rooms are fresh. There are many, generous spaces for casual working and relaxing. The local food-oriented restaurant and bar does a decent job and... More 

Helpful?
Thank Leighton C
Quispamsis, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

Fantastic location, close to airport with regular shuttle and close to industrial park. Rooms are clean and basic but hard to keep on the cool side. Very comfortable beds and very quiet hotel. Breakfast buffet is reasonably priced and has everything you would want - breakfast staff are amazing.

Helpful?
Thank Kevin S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Grand Rapids Airport hotel in Michigan is just two miles from Gerald R. Ford International Airport and offers a relaxing environment and retreat within the Grand Rapids, MI area. Arrive in style via the complimentary shuttle from the baggage claim area of the airport, straight to the welcoming hotel lobby. Enjoy easy access to many popular attractions during your stay such as the Frederick Meijer Gardens and the Grand Rapids Art Museum. ... more   less 

Additional Information about DoubleTree By Hilton Grand Rapids Airport

Address: 4747 28th St SE, Grand Rapids, MI 49512-1915 (Formerly Hilton Grand Rapids Airport)
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $117 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree By Hilton Grand Rapids Airport 3.5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Hilton Grand Rapids Airport Hotel Grand Rapids
Hilton Hotel Grand Rapids
Grand Rapids Hilton
Hotel Style:
#19 Business Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree By Hilton Grand Rapids Airport staff and other travellers.
3 questions
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Grand Rapids, Michigan
over a year ago
Southhaven, Mississippi, United States
Southhaven, Mississippi, United States
over a year ago

See all questions (3)

Questions? Get answers from DoubleTree By Hilton Grand Rapids Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do NOT get a room near the pool or any common area.”
 of 5 bubbles Loup407, 7 Nov 2016 | Read review
“ask for a mini-fridge when you make a res. No extra charge.”
 of 5 bubbles 882LauraS, 1 Nov 2016 | Read review
“Just do not under any circumstance go here!”
 of 5 bubbles Vbelly01, 25 Oct 2016 | Read review
“All rooms likely to be excellent.”
 of 5 bubbles chaplindd, 24 Oct 2016 | Read review
“Park at the far north end to access the elevator just inside that door”
 of 5 bubbles AAsenior, 25 Sep 2016 | Read review
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