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Nice place. Nothing too special about it. Rooms were clean and large, and breakfast was typical. Bummed that the hot tub and pool were closed for maintenance. Easy access off the highway and close driving distance to anywhere in town.
This hotel has everything you need for a relaxing and enjoyable stay. Centrally located in the city you can get to anywhere you want to go. It has a pool and offers a very diverse breakfast. It is a very short trip to a variety...More
Let me start by saying that I travel for work every week and I nearly always choose HIX. This was the first time that I was completely dissatisfied with the service at any HIX property. The reason for 2 stars and not one is because...More
Thank Zach M
Response from IHGService, Guest Relations Manager at Holiday Inn Express GaylordResponded 4 weeks ago
Hello Zach M,
Thank you for taking time to leave us a candid review about Holiday Inn Express Gaylord MI. I recognize your stay was not 100% satisfactory because of the level of service received and the hot tub being closed. I am sorry for...More
I had a sprained my ankle and the front desk clerk placed me in a room on the first floor with easy access to breakfast room, vending machines, check out. Room was clean and comfortable, love the pillows!
The thing that saves this HIX is the personnel. The room was just not the usual high-quality HIX. We thought the whole Hotel did not meet our expectations in design and it definitely needed remodeling.More
Response from IHGService, Guest Relations Manager at Holiday Inn Express GaylordResponded 17 September 2017
Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property particularly with it's overall condition. We always aim to provide an exceptional stay for all of our...More
USD 111 - USD 166 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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