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Candlewood Suites - East Lansing M.S.U

CandlewoodSuitesUSD 174*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Candlewood Suites - East Lansing M.S.U
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139 Reviews from our TripAdvisor Community

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Showing 138: English reviews
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Royal Oak, Michigan
Reviewed 6 days ago NEWvia mobile

The price is fantastic for the room quality and amenities. Amenities include full access to the MSU University Club including fitness, pool, childcare, bar/restaurant and more. I loved the well appointed kitchenette with coffee maker, dishes, S/P, microwave, dishwasher, toaster and more. It was so nice to have my own coffee and make a quick breakfast. They also give you...

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Helpful?
Thank EricaDH
Reviewed 2 weeks ago via mobile

My daughter had to visit MSU so we stayed here for one night. The room was clean and comfy and the staff was friendly. I requested late check out and was given 2pm so I couldn't be happier. Candlewood was perfect for our visit. If you're not familiar with the area you may want to map quest directions especially if...

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Helpful?
Thank Andrea_Effect
Parker, Colorado
Reviewed 3 weeks ago

Nice property. Set up as an extended stay suite - dishwasher, refrigerator, etc. If you don't put your dishes in the dishwasher they won't be washed. Property is showing it's age some. Fan in bathroom was VERY loud. Restaurant service is provided by the University Club, which is connected. Very reasonable breakfast buffet. Staff was very nice.

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Helpful?
Thank RabbitSam
Lincoln Park
Reviewed 22 March 2017

We were lucky enough to get a room here. We had called at the last minute and they had 2 rooms left. They were very helpful in giving us directions and when we arrived the staff was friendly and helpful. We were very surprised when we got to our room and it has a full size fridge, stove top burners...

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Helpful?
Thank 501sheilak
Big Rock, Illinois
Reviewed 14 March 2017

My daughter and I spent one night at the hotel for a college visit for MSU. The property is clean and well maintained. There is nothing sexy or lavish about this place but is solid and clean. If you are planning to visit MSU, this your place to stay for clean and affordable place.

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Helpful?
Thank BRFD1541
TROY
Reviewed 14 March 2017 via mobile

Tonight I called and got repeatedly dumped back into phone system , was given the runaround, put on hold, then got dumped in the lost and found to leave a message. Kept trying to get called back and no one would pick up the phone kept going round and round and round with the phone system. Got tired of sitting...

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Helpful?
Thank miller2345
IHGService, Guest Relations Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Hi miller2345, Thanks for leaving feedback about your recent experience at the Candlewood Suites East Lansing, MI. It's disconcerting to learn that we missed to provide you with a stellar experience as you were let down by the reservation process and level of assistance you received from our staff. The situations you described are clearly not what we expect and...

Marcellus, Michigan
Reviewed 14 March 2017 via mobile

Driving up to the building it was not obvious where it is located the sign is not visible from the road as you would expect. Not going to have much drive up traffic from a highway. Drove past it the first time. The property is clean and well maintained but the fragrance from cleaning is very evident. Was tough for...

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Helpful?
Thank Andrew A
Traverse City, Michigan
Reviewed 10 March 2017

We were visiting Michigan State University due to serious cardiology and internal medicine tests being performed on our 10 year old dog. Not only did Candlewood Suites deduct the pet fee, for both our patient and his canine brother, but reduced the price of the room as well. As wonderful as this was, it actually got better. We weren't sure...

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Helpful?
Thank 2watsons
Kelly K, Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you for your comments. I hope everything went well with the tests your family dog had to undergo, that is never easy to go through. I am so happy that you were able to meet Melissa. She is a shining example of the passion we have for our guests and their needs. I am excited to share your comments...

Reviewed 6 March 2017

The room is great and very convenient to catch a bus on weekdays, as the bus stop is just opposite of the hotel front parking lawn. I enjoy my 12 nights stay there. However I think that the management need to have some housekeeping cleanliness standard issue whipped up. My circumstances are as follows: Upon checked in, I notice that...

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Helpful?
Thank Anita J
Kelly K, Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you for sharing your experience with us. I want to apologize for the miscommunication and information that you received. It is our job to make sure our guests are comfortable and taken care of while they are with us. Please know I have forwarded your comments on to our management team and we will be reviewing your issues and...

Munising, Michigan
Reviewed 2 March 2017 via mobile

I stayed here for a training with MSU. Everything about this hotel was awesome. The staff was very helpful, the room extremely comfortable (I loved the fluffy pillows and the comforter!), and the little kitchen was a nice touch, even though I didn't need to use it. The wifi was easy to connect to and was fast. I didn't use...

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Helpful?
Thank NorthwoodsLizard
Kelly K, Manager at Candlewood Suites - East Lansing M.S.U, responded to this review

Thank you for your review. It is wonderful to hear that you were able to enjoy so many of our amenities. I am so excited to share your comments with our team. We hope to be your home-away-from-home anytime you are in the Lansing area. Hopefully, we will be able to see you again soon!

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Golf Course
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome! The Candlewood Suites Hotel East Lansing-a Quality Excellence Award winner for 2 consecutive years-is located on the Michigan State University (MSU) campus and is attached to the James B. Henry Center for Executive Development, a state-of-the-art conference and convention facility and the prestigious University Club of MSU. The Candlewood Suites Hotel East Lansing is conveniently located just a few minutes from the Michigan State Capitol, downtown Lansing, Michigan State University, The Wharton Center for performing Arts and Forest Akers Golf Course. With our excellent location with our friendly and relaxing atmosphere, the Candlewood Suites Hotel East Lansing is the best choice for the business traveler. The hotel, which is now a 100% smoke free environment offers high-speed Internet access, our signature Candlewood Cupboard (convenience store), complimentary laundry facility, a quaint fitness center or access to the University Club Full Service Fitness Facility. Pets are welcome (additional fee applies). ... more   less 

Additional Information about Candlewood Suites - East Lansing M.S.U

Address: 3545 Forest Rd, East Lansing, MI 48910-3734
Region: United States > Michigan > Ingham County > East Lansing
Price Range: $138 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Candlewood Suites - East Lansing M.S.U 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Candlewood Suites - East Lansing m.s.u Hotel East Lansing
Candlewood East Lansing
East Lansing Candlewood Suites
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites - East Lansing M.S.U staff and other travellers.
2 questions
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Questions? Get answers from Candlewood Suites - East Lansing M.S.U staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dog friendly with outstanding staff throughout the hotel.”
2watsons, 9 Mar 2017 | Read review
“As for a 100-level room for easy parking and quieter rooms”
Ronin1980, 8 Nov 2016 | Read review
“Ask for main/level 2 Rabbit warren of hallways to get into University Center”
Sewnut, 15 Sep 2016 | Read review
“Ask for a view of the golf course. Also the queen bedroom suites are nice.”
cjb38, 29 Jun 2016 | Read review
“Stay away from the parking lot, very noisy first thing in the morning.”
ackz, 1 Apr 2016 | Read review
5 of 5
CandlewoodSuites
USD 174* /night
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Prices are for 1 room, 2 adults
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