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Best Western Dundee

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Traveller (32)
Room & Suite (34)
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Overview
  • Excellent27%
  • Very good32%
  • Average23%
  • Poor9%
  • Terrible9%
Travellers talk about
“water park”(97 reviews)
“splash universe”(26 reviews)
“holiday inn”(20 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from USD 87.
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Reviews (253)
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253 results
Traveller rating
70
78
59
23
23
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Time of year
LanguageEnglish
70
78
59
23
23
Show reviews that mention
All reviewswater parksplash universeholiday innkids eat freehotel poolking bedsnack shacka lot of funat noonbreakfast buffetget awaybirthday partiesindoor waterbig slidesbob evanstoddler poollate check
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1 - 5 of 253 reviews
Reviewed 4 weeks ago via mobile

We had been here before the Best Western had taken over and it was good. Now, from the friendly staff to the good food, everything here is much better. The rooms are clean and we had a problem that we caused but the front desk...More

Thank Arlene M
Response from SplashStaff, General Manager at Best Western DundeeResponded 4 weeks ago

Thank you very much for all of the positive feedback for our team. We are glad to hear you like our re-model, we are very proud of it! We are even more excited to hear our staff did a great job of taking care of...More

Hotel's Favourite
Reviewed 21 August 2017

Check in was easy and we were amazed how CLEAN the Hotel ,rooms and yes even the curb appeal.The room was very clean and well stocked with towels and linen was fresh.Each staff member we passed was polite .We left to go to water park...More

Thank John R
Response from SplashStaff, General Manager at Best Western DundeeResponded 14 December 2017

Thank you very much for taking the time to spend quality time with your family at Splash Universe resort. We strive to provide a safe, clean, friendly, well maintained and FUN resort and it looks like we were able to hit all of those goals...More

Reviewed 12 March 2018

Clean, friendly staff. Clean room. Very helpful. Vending machines over priced. Breakfast could be more organized and the waterpark needs to be limited with people was way overcrowded. I would stay again to see if there is any improvements.More

Review collected in partnership with Best Western
1  Thank tramm2018
Response from SplashStaff, General Manager at Best Western DundeeResponded 14 March 2018

Thank you for taking the time to give us very valuable feedback. We are always striving to make improvements and improve the guest experience. We have shared your feedback with our entire team and we do hope to see you and your family again very...More

Reviewed 10 March 2018

No hours of operation for splash on Dundee Best Western Site. The Cabela’s suite was adequate, however the King Room is blah. Not impressed and should have just stayed with relatives. People smoking allowed right outside the door which should be limited to at least...More

Review collected in partnership with Best Western
Thank Steven M
Response from SplashStaff, General Manager at Best Western DundeeResponded 11 March 2018

Thank you for taking the time to provide valuable feedback. Our hours of operation are always posted on the Splash Universe website at www.splashuniverse.com. We are sad to hear you did not enjoy all of our renovations that were recently made to the Best Western...More

Reviewed 8 March 2018 via mobile

We brought our 4 kids here ages 1,3,7,9 and we were extremely impressed with how clean our room was as well as the water park. The resort credits were nice and we had a lot of fun in the arcade although many games were not...More

Thank Bekah A
Response from SplashStaff, General Manager at Best Western DundeeResponded 12 March 2018

Thank you very much for taking the time to give us a 4 star review. We truly appreciate your feedback and have shared it with our entire team. We hope to see you and your family again in the near future!

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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Restaurant
Free Parking
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Breakfast included
Meeting Rooms
Room Service
Dry Cleaning
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Indoor pool
Heated pool
Details
Price range
USD 86 - USD 154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 86 - USD 154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (32)
Room & Suite (34)
Pool & Beach (10)
Dining (2)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
Ask a question
rkandrews2018
26 February 2018|
Answer
Response from SplashStaff | Property representative |
Thank you very much for your question. The price of the water park is an add on for the room if you book it through Best Western, it is NOT included in the room base price. We have add on options for the Splash Universe... More
0
Votes
Jessica S
31 March 2017|
AnswerShow all 2 answers
Response from Shari B | Reviewed this property |
we did have a fridge and microwave but I requested this in advance when I called to reserve
0
Votes
Room Tips
"had a first floor room and was in the front of hotel but did not hear outside noise"
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"The room was very nice; it was just too noisy to enjoy...Just don't go during a regular break from school"
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"Save your money and go elsewhere."
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"Second floor is the best."
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