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Front desk was nice when we checked in, made promises... roll away bed would be available, it wasn't. Had to use pull out couch.... hotel did not have any blankets for it. Very understaffed. Pool was great, that's where my 1 star come from.
This is the second time I've stayed at this hotel in the past eight months… My husband and I stayed here for a lovely fall weekend to celebrate my birthday, and then I met a best friend whom I grew up with and now lives...More
Response from Brandon M, Guest Relations Manager at AmericInn Lodge & Suites Saugatuck - DouglasResponded 2 weeks ago
Thank you so much for taking the time to leave such an amazing review of your time at the AmericInn Lodge & Suites Saugatuck / Douglas. I am truly humbled by your kind words and know that it was my absolute pleasure to...More
Over Three hours after check in our room was not ready, we had to wait 30 minutes in the lobby while they made one up... When we got to the room, the toilet was cloudy and full of water, totally clogged, with a plunger already...More
The facility is conveniently located to the towns nearby as well as the highway. It was well maintained with a nice looking pool (didn't use) and lots of breakfast choices.
The focus of my review is on Jordan Yancy, who worked the front desk when...More
My friends and I had a fantastic 4th of July weekend staying at the AmericInn! Brandon and Scott delivered A+ customer service! They offered a daily hot/cold breakfast and the food was pretty good too. The pool and hot tub was clean and set at...More
USD 115 - USD 289 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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United States >
Allegan County >
Also Known As
Americinn Lodge & Suites Saugatuck _ Douglas Hotel Douglas ,