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Holiday Inn Express Hotel & Suites Lansing-Dimondale

HIExpress.comUSD 103*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Lansing-Dimondale
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96 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Start your review of Holiday Inn Express Hotel & Suites Lansing-Dimondale
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Lombard, Illinois
Reviewed 1 week ago

I really liked this property. The rooms were large with some great space. I liked the finishes in the room and bathroom. Happy that there was a mini-fridge in there too. And now the not so good - the location is far from civilization unless you count Wendy's and Arby's as civilized. I like to have at least something to...

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Helpful?
Thank Kevin B
Rockford, Michigan
HOTEL’S FAVOURITE REVIEW
Reviewed 1 April 2017

We picked this hotel for a basketball tournament weekend. It really is the perfect location for any activities that you have at Aim High. There are not a lot of restaurant choices in this specific area though, so if you want something other than Wendy's or Arby's, you are going to have to drive about 10 minutes to get a...

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Helpful?
Thank Familytravels8799
About Hotel's Favourite Review
South Haven, Michigan, United States
Reviewed 1 week ago

Tucked back off the road, this is a very comfortable place to spend the night. Large lobby with some sofas flows into a large breakfast area. Very roomy and plenty of places to eat and meet. In the morning there were plenty of USA Today newspaper. Breakfast was very typical, although the egg white omelettes were good. I did not...

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Helpful?
Thank Jeffrey D
Saint Louis, Michigan, United States
Reviewed 1 week ago

Stayed recently one night for a business meeting at the hotel the next day. Had a standard 2 queen room on the third floor. The room was clean, had a refrigerator a microwave and a Keurig coffee maker in the room with complimentary coffee pods. Also 2 HBO channels. The bed was comfortable, and the shower worked well. Meant all...

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Helpful?
Thank gk681
Reviewed 2 weeks ago via mobile

We made the reservation for 3 and were given a king with a pullout. That is not an issue except they did not provide us with any bedding. When we called the front desk, we were informed they were informed they were out of pillows. I have had spinal fusion surgery in my neck and my husband also has a...

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Helpful?
Thank Amy K
Amber S, General Manager at Holiday Inn Express Hotel & Suites Lansing-Dimondale, responded to this review

Thank you for feedback from your recent stay. I am extremely disappointed to learn about your experience. We pride ourselves on delivering memorable service with a clean and comfortable room. I am extremely sorry that we were unable to provide you with the service that you deserve and expected. Please accept my sincere apologies for the experience.

Reviewed 3 weeks ago

Stayed here for three days and really liked it. The staff was super friendly and the breakfast was great. It was standard hotel breakfast food but the selection was twice as much if not more than is normally offered at other hotels. The facilities are a little worn but it is clean. Will stay here again if in the area.

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Helpful?
Thank Wjones6
Mallorytown, Canada
Reviewed 4 weeks ago

This is the exact email i have sent to the manager - Mr Hiller -We stopped here by chance on this night after a very long drive from Colorado. I checked in with my rewards card, my CAA and my visa. Rate was $124.99 before taxes. Was given a king room. Girl was pleasant but very slow. Went to room...

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Helpful?
1Thank Travellinglight111
Amber S, General Manager at Holiday Inn Express Hotel & Suites Lansing-Dimondale, responded to this review

Thank you for bringing this matter to our attention. I sincerely hope you will accept that the difficulties you experienced are certainly not reflective of our normal standards. We take great pride in delivering memorable service to each and every one of our guests. We aim to provide a clean and comfortable room that allows our guests to relax as...

Elk Rapids, Michigan
Reviewed 2 April 2017

On a family trip to Lansing, this hotel was the closest we could find that had a room available. We booked it based on the Holiday Inn brand as we are rarely disappointed with them. Paid for the room with points so I should not complain, I guess. Disappointed in the morning to discover there were no "signature Holiday Inn...

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Helpful?
Thank Kathleen D
McFarland, Wisconsin
Reviewed 27 March 2017

Very comfy rooms and mattresses, spacious room. Excellent front desk service, prompt, courteous and friendly Great breakfast choices with hot and cold foods and fresh fruit. The pancake maker was a fun option.

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Helpful?
Thank JG53558
Pontypool, Ont, Canada
Reviewed 13 January 2017

this place meets and delivers the consistent quality of any holiday inn express. overall the check in / out service was quick and friendly. overall cleanliness was quite good throughout the entire facility, and a decent breakfast buffet.. all at a very reasonable price.... only have two minor complaints... first was wind noise howling in from the exterior window of...

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Helpful?
1Thank Tom H
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lansing-Dimondale, responded to this review

Hello Tom H, Thank you for choosing the Holiday Inn Express & Suites Lansing-Dimondale, MI, for your lodging needs in the area and taking the time to post a review and rating your stay. It is great to know that your stay, over all, was satisfactory. We appreciate that you pointed out the consistent quality of service and cleanliness we...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Holiday Inn Express Hotel & Suites Lansing-Dimondale

Address: 9490 Woodlane Dr, Dimondale, MI 48821-8502
Region: United States > Michigan > Eaton County > Dimondale
Price Range: $137 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lansing-Dimondale 2.5*
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Lansing-Dimondale staff and other travellers.
1 question
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Ann Arbor, Michigan
10 months ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Lansing-Dimondale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to stop at a convenience / grocery before you check in. There's nothing nearby to walk to for grabbing some water bottles.”
kevinbR2889CL, 16 May 2017 | Read review
“First floor was nice”
JeffreyD127, 12 May 2017 | Read review
“Spend a little extra and ask for Room 114. It has a wonderful jacuzzi and is located directly across from the pool!”
JeffB309, 21 Jul 2016 | Read review
“On the ground floor, close to breakfast area, across from the pool, weight room and 1 room down from the elevator. Still very quiet.”
54charliej, 14 Jun 2016 | Read review
“GPS found easily - just keep going to end of Woodlane Drive”
Knox10SC, 23 May 2016 | Read review
5 of 5
HIExpress.com
USD 103* /night
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Prices are for 1 room, 2 adults
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