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The Westin Detroit Metropolitan Airport

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The Westin Detroit Metropolitan Airport
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1,348 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Detroit Metropolitan Airport
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Showing 1,306: English reviews
New York City, New York
Reviewed 12 October 2013

If you have an early flight out of Detroit or Ann Arbor, I recommend staying at this Westin. The hotel itself is a standard Westin property for better or worse -- cookie cutter rooms, comfortable beds, bland mid-level quality furnishings, friendly staff. But the hotel has its own security gate into the Delta terminal, along, with an electronic airport arrivals/departures...

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Helpful?
Thank andrew l
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review

Thank you for the great response and yes, it would be hard to beat our convenience and service. Our guests do love the ease of travel that we provide and we're glad you enjoy it too. Sincerely, Paul DiNapoli Director of Operations

Austin, Texas
Reviewed 12 October 2013

I would HIGHLY recommend this hotel if your travels take you to Detroit. I have stayed here on 3 occasions over the past 18 months and it has always been outstanding. It is super-convenient if you are flying in or out of the airport. The restaurant is excellent and the bar is fun if you need some late-night eats/drinks. I...

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Helpful?
1Thank ERIC v
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review

It was our sincere pleasure to help Floppy make it back to Austin safe and sound! Becky and Jeremy do a wonderful job and we're very proud of them. As soon as we heard Floppy was missing, the entire Operations Team sprang into action. We certainly understand how important this could be and we're so pleased that your daughter is...

Arlington, Virginia
Reviewed 10 October 2013

No excess noise, relaxing atmosphere, Westin-standard rooms - this hotel had it all. The staff was on par with Westin hotels - cordial and professional. It's great being able to lounge around in their lobby, watching jets taxi to the gates and take off.

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Helpful?
1Thank Mark I
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review

Thank you very much and I'm so pleased that you had a relaxing and renewing stay with us. Hope to see you again soon! Paul DiNapoli Director of Operations

Reviewed 8 October 2013 via mobile

This is a wonderful hotel! You walk in through the delta terminal so make sure you are flying delta on your way out. The lobby is beautiful and it had great dining options. The rooms were modern and very nice. We were there for a short amount of time but very impressed for an airport hotel. It even has it's...

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2Thank Jesikate
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review

Thank you for the kind words and I'm glad you enjoyed the convenience and service at our property. Look forward to seeing you again soon. Paul DiNapoli Director of Operations

千葉県
Reviewed 7 October 2013

I used this hotel for transit. I could enter the hotel from the airport terminal and go back to terminal directly next day. The lobby was beautifully decorated with Japanese modern taste. The room was very clean. From the window, I could see a lot of airplanes parked at night. It should be heaven for airline geek! I did not...

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2Thank Harempercussion
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review

We LOVE "airline geeks" and we're so happy you stayed. We hope to see you soon. Paul DiNapoli Director of Operations

Toronto, Canada
Reviewed 6 October 2013

This is the ultimate in hotels at Metro Airport that I experienced. The location is fantastic for commutes at the terminal which is connected to the hotel. It can not be any more convenient than that. The rooms were luxuriously appointed with a Westin Heavnly bed. The ultimate in comfort. The service was superb. This is my only location at...

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2Thank Vincent M
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review

We are extremely proud of the service that we offer and we're so pleased that you enjoyed your stay. Thank you, Paul DiNapoli Director of Operations

Detroit, Michigan
Reviewed 6 October 2013

I stayed here with my family the night before a very early flight out to Florida. There is a TSA checkpoint attached to the hotel lobby and you can checkout of your room and walk directly into the (Delta Airlines) Terminal. The room was spacious and very clean. Nice atmosphere and the staff is very professional and top notch in...

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2Thank rkbucc
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review

Thank you so much for the kind words and I'm thrilled that you end your family enjoyed your stay. We do our very best to offer amazing service and we hope to see you again. Paul DiNapoli Director of Operations

Wilton Manors, Florida
Reviewed 5 October 2013 via mobile

This Westin is my favorite by far. When checking in, there was a lot of us. Out if nowhere two more reps came out (it was after their shift) to help the staff that was there to get us taken care of. I felt this staff went above and beyond and after a long day of traveling really made my...

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2Thank TiggerNC
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review

Above and beyond service is our goal and we're so pleased that you enjoyed your arrival process. Thank you for making us your hotel of choice! Paul DiNapoli Director of Operations

Canton, Michigan
Reviewed 4 October 2013

I stop here pretty often during my weekly travels - either for breakfast or dinner. Service is always brisk and food is of great quality. If you spend $25 or more in food, valet parking is free with restaurant validation. Meals are pricey, but worth it. Overall, a very convenient, charming airport hotel.

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2Thank Shawnee40_13
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review

I'm glad you enjoy our Dema Restaurant and we do our very best to offer urgent, but amazing service. Look forward to seeing you next time. Paul DiNapoli Director of Operations

Atlanta, Georgia
Reviewed 28 September 2013

It's GREAT to have a hotel on property at the airport, it's even BETTER when it's ATTACHED to the terminal. Overall, I'm a fan of this property. There are more pluses than minuses. The room was in good order, clean and well stocked with Westin supplies. I was sad that I got upstairs before I realized as an SPG Gold...

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Helpful?
Thank PHXJeremy
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review

Thank you very much for your feedback and I'm so sorry that our renovation was a disturbance. Your comments were extremely helpful and we thank you for taking the time to share. I'm happy to say that the main scope of the project is now complete and the entrance to our Delta terminal looks amazing. Please let us know when...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Detroit Metropolitan Airport, located in the new world-class McNamara Terminal, offers a private security entrance, latest technology and Detroit's most stylish & comfortable surroundings. ... more   less 

Additional Information about The Westin Detroit Metropolitan Airport

Address: 2501 Worldgateway Place, Detroit, MI 48242
Region: United States > Michigan > Detroit
Price Range: $240 - $524 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Detroit Metropolitan Airport 4*
Number of rooms: 414
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Also Known As:
The Westin Detroit Metropolitan Airport Hotel Detroit
Westin Detroit Metropolitan Airport
Detroit Westin
Hotel Style:
#1 Green Hotel in Detroit
#2 Family Hotel in Detroit
#2 Luxury Hotel in Detroit
#3 Business Hotel in Detroit
#3 Romantic Hotel in Detroit
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Detroit Metropolitan Airport staff and other travellers.
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Questions? Get answers from The Westin Detroit Metropolitan Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select an exterior room that is tarmac facing. Avoid the interior room!”
 of 5 bubbles 979kerrib, 8 Mar 2017 | Read review
“Prefer to take he airport facing rooms at the back of the hotel. They have a better view.”
 of 5 bubbles someshs931, 4 Mar 2017 | Read review
“Get a room facing the runway.”
 of 5 bubbles DianeL272, 28 Feb 2017 | Read review
“One of the few places you'd like a room by the elevator.”
 of 5 bubbles gregoryc392, 27 Feb 2017 | Read review
“Tarmac view”
 of 5 bubbles DRLand, 9 Feb 2017 | Read review
5 of 5