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The Westin Book Cadillac Detroit

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The Westin Book Cadillac Detroit
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1,208 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Book Cadillac Detroit
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Showing 1,177: English reviews
Vancouver, Canada
Reviewed 27 May 2015 via mobile

Let's face it, when you curck into a hotel, the front line soldiers are a The Front Desk staff. If you get a great reception, chances are you're going to have a GREAT stay! When it comes to the Westin Cadillac Book, that's exactly what you'll get if not more! David (new to the Westin CB) greeted me with professionalism,...

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Helpful?
Thank Paul B
Westin_Book_Cadillac, Guest Relations Manager at The Westin Book Cadillac Detroit, responded to this review

On behalf of David & Courtney and the entire front desk team, thank you for your comments. We are very pleased that we were able to leave such a good impression with you. We hope to have you back soon. Be well, David W Guest Services Manager

Dowagiac, Michigan, United States
Reviewed 27 May 2015

If it has been awhile since you visited Detroit, it is time to return. First be sure your GPS maps are current because downtown Detroit is a new place. My trip prior was difficult with Woodward being torn up, it was difficult to get near the Westin. Not anymore and there is a self-park secure facility adjacent the Hotel. The...

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1Thank KMc061
Detroit, Michigan
Reviewed 27 May 2015

had tickets to musical in Detroit so decided to make it a weekend with hotel stay. Recommended parking structure provided no entry into hotel. Had to carry bags in freezing cold 1 block to front door to enter. Decided to have dinner at signature restaurant in hotel. Very pricey for small portions and average service.

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Thank Rlpc50
Miami, Florida
Reviewed 25 May 2015

We spent a night here while attending a wedding in Detroit. The hotel is in the center of the historic district of Downtown and is quite a looker. The rooms are spacious and like all Westins, the decour and furnishings are standard. The Westin lounge on the 23rd floor is nice for grabbing waters and sodas. The hotel is within...

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Thank tut4u2
San Diego
Reviewed 22 May 2015

Very comfortable business hotel in the center of Detroit. Short walk to my company's offices as well as to the dinner spot we went to. My room was spacious and comfortable, and the service at the front desk was friendly and competent. The hotel bar was welcoming and comfortable, and reasonably priced (as hotel bars go). I had dinner there...

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Thank Basiluzzo
Reviewed 22 May 2015 via mobile

We are staying here Thursday-Sunday May 2015. The hotel failed to inform their guests that their water was being worked on and unsanitary from the hours of 2-6am. They also did not provide safe water to use for brushing teeth, washing face, hands, etc. When confronted, the hotel stated they sent an email to all guests about this issue. But...

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2Thank bboudart
Westin_Book_Cadillac, Guest Relations Manager at The Westin Book Cadillac Detroit, responded to this review

Thank you for taking the time to write a review of your recent stay with us. We are sorry for the inconvenience our required maintenance caused you. Unfortunately having to preform such work can never be done at a time where they will be no impact on our guests. We are also sorry that the several free bottles of water...

Toronto
Reviewed 22 May 2015

Spacious, clean room with a comfy bed. Excellent, though pricey, breakfast in the restaurant. The spa is very outdated in its decor, but the massage and other services were excellent. The pool is just utilitarian, but the fitness center has plenty of up-to-date equipment. The rooms appear to have high-security metal doors that crash shut. This creates a constant backdrop...

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1Thank Spadina2
Westin_Book_Cadillac, Guest Relations Manager at The Westin Book Cadillac Detroit, responded to this review

Thank you for taking time to post a review of your stay. We are glad to hear you enjoyed certain aspects of your stay. However, we are very sorry regarding the confusion of the Make A Green Choice program..the details should have been properly communicated to you during check-in and it appears they were not...I will be certain to share...

Keller, Texas
Reviewed 20 May 2015

I traveled to this hotel for a one night business trip and to be honest my expectations were pretty low due to the stigma the city of Detroit carries. Although the downtown area is down, it is not out. I found the hotel very convenient to Henry Ford Hospital and all of the sport venues were within eye shot as...

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Thank Bignow
Westin_Book_Cadillac, Guest Relations Manager at The Westin Book Cadillac Detroit, responded to this review

Thank you for your review. We are pleased to have changed your perception of Detroit. We look forward to your return. Be well, David W Guest Services Manager

Chicago, Illinois
Reviewed 20 May 2015

I travel quite a bit to Detroit for business and have stayed at various hotels in the marketplace. I've found that the Westin Book Cadillac is my favorite for it's friendly and professional staff, convenient location to downtown, clean rooms as well as having the James Beard ranked restaurant Roast located on the ground floor.

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Thank hornchicago
Westin_Book_Cadillac, Guest Relations Manager at The Westin Book Cadillac Detroit, responded to this review

Thank you for your review. We are pleased that you enjoyed our service and location. We are honored to be your favorite. Be well, David W. Guest Services Manager

Chicago, Illinois
Reviewed 20 May 2015

Like other Westin hotels, the Book Cadillac is huge with tons of business travelers. Room was spacious but with little amenities. Compared to other Westin hotels, this one was quite well maintained with electric outlets updated. Although the food menu was quite disappointing, the quality was ok and room service was fast. However, this hotel is not good for leisure...

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Thank midnight_warrior

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
24Grille
24Grille
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Book Cadillac returns legendary style and glamour to Detroit hotels. The historic Book Cadillac Detroit Hotel has been restored to its original splendor to reclaim its position as Detroit's premier hotel and social gathering destination. The luxury hotel also features more than 60 residences on the upper floors and some of the Midwest's most dramatic public event spaces. You would have to see the property to truly understand its significance. Now included in the National Register of Historic Places, the Italian Renaissance-style hotel, built by Detroit's famous Book brothers, was the tallest building in Detroit and the tallest hotel in the world at its completion in 1924. ... more   less 

Additional Information about The Westin Book Cadillac Detroit

Address: 1114 Washington Blvd., Detroit, MI 48226
Region: United States > Michigan > Detroit
Price Range: $248 - $543 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Book Cadillac Detroit 4*
Number of rooms: 455
Reservation Options:
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Also Known As:
The Westin Book Cadillac Detroit Hotel Detroit
Westin Detroit
Hotel Style:
#4 Luxury Hotel in Detroit
#4 Romantic Hotel in Detroit
#6 Business Hotel in Detroit
#8 Family Hotel in Detroit
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Book Cadillac Detroit staff and other travellers.
17 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for a higher floor because the view of the city is wonderful”
 of 5 bubbles HkyLvr, 23 Mar 2017 | Read review
“Higher floors may have a better view”
 of 5 bubbles stephenw981, 23 Mar 2017 | Read review
“Stay away from the 14th floor as that is where they allow dogs and it can get quite noisy.”
 of 5 bubbles MayaChi, 23 Mar 2017 | Read review
“Check out the Motown Museum while you're in Detroit. Other than the hotel and wedding, that was the highlight of our trip.”
 of 5 bubbles sarag12342017, 15 Mar 2017 | Read review
“Higher floors for a better city scape view”
 of 5 bubbles drfunches, 12 Mar 2017 | Read review
5 of 5