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The friendly, helpful staff definitely elevated the level of my experience. Everyone was ready to assist in any way they could, and went the extra mile. The room itself was nice and updated. My only complaint was there was very little lighting in the room,...More
Response from Stephanie W, Manager at Hilton Garden Inn Detroit DowntownResponded 3 weeks ago
Thank you for your review! We are glad you had such a great experience with our awesome staff! We did recently renovate our guest rooms and appreciate your feedback! We apologize the room lighting did not meet your expectations during your stay and will be...More
Really enjoyed my stay here. The Front Desk staff is extremely friendly and knows how to go above and beyond for their guests. Would stay with this property again. They smile a lot and seem like they genuinely enjoy what they do. That makes the...More
Thank Mark R
Response from Stephanie W, Manager at Hilton Garden Inn Detroit DowntownResponded 4 weeks ago
Thank you for your review. We are glad you enjoyed your stay and service received! We take pride in our kind and helpful staff and look forward to seeing you back in the near future!
The location is perfect to access all that downtown has to offer. Unfortunately you will have to take a taxi since nothing is close in Detroit. Room was clean and very comfortable to sleep in. Staff was very courteous and helpful with any questions. Only...More
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Response from Stephanie W, Manager at Hilton Garden Inn Detroit DowntownResponded 19 January 2018
Thank you for your review. We are glad you enjoyed our convenient location downtown, cleanly standards, comfortable room and courteous guest services! We hope to see you back again soon!
The hotel has some updated fixtures and furniture, it was very nice and clean. Definitely what you would expect at a Hilton. There is a restaurant on site which is good to have as a woman traveling alone, because walking around the area alone is...More
Response from Stephanie W, Manager at Hilton Garden Inn Detroit DowntownResponded 18 January 2018
Thank you for your review! We are happy to hear you enjoyed our cleanly standards and atmosphere, as well as our onsite restaurant and convenient location in the entertainment district downtown Detroit. We hope to see you back again soon!
These folks are really focused on making you feel at home. From the front desk of people charmers to the very friendly wait staff in the restaurant, your comfort is their focus. They even made me butter sauteed fresh spinach and poached eggs for breakfast...not...More
Thank Frank K
Response from Stephanie W, Manager at Hilton Garden Inn Detroit DowntownResponded 11 January 2018
Thank you for your review! We are so happy you felt at home with us! We agree it is our goal to make you feel welcome and comfortable. We hope to see you back soon to enjoy more of our hotel and the delicious breakfast...More