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All reviewsstayed at the holiday innvalet parkingpeople moverbig citycomerica parktigers gamefree breakfastcobo centervalet staffbreakfast staffjoe louis arenared wings gamehiedowntownconcertstadiumevent
Everything was fine until 3:30 am when we found a huge cockroach on our wall. Went down to the desk and told the lady working and to get someone to deal with it. The lady knew exactly what we were talking about and said she...More
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Detroit - DowntownResponded 30 March 2018
Thank you for your review regarding your recent stay at Holiday Inn Express Detroit Downtown, MI. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private...More
My wife and I stayed 1 night in the Holiday Inn Express downtown Detroit and had a great time. The staff was very friendly and the hotel was very well priced for the location. The morning breakfast was good and complimentary with plenty to go...More
Stayed here for one night while in town for a hockey game. The hotel itself is a bit dated however everything was extremely clean and it had all of the necessary amenities. Any staff that we dealt with were friendly and accommodating to us. We...More
Response from HolidayInnDetroit, Social Media Coordinator at Holiday Inn Express Detroit - DowntownResponded 22 February 2018
Thank you for sharing your experience at our hotel. We truly look forward to welcoming you back again.
I understand when you leave items behind, it’s on you. Frustrating when I call within a few hours of leaving and specifically remembering what I left behind and where, to not get a call back. Called about 6-7 times over the next 2 weeks to...More
Response from HolidayInnDetroit, Social Media Coordinator at Holiday Inn Express Detroit - DowntownResponded 9 February 2018
Thank you for sharing your experience. I would like to truly apologize for this unusual incident that occurred during your stay with us. Unfortunately our housekeeping department could not locate your pants. Please know that we always strive to provide our guest with the best...More
I’ve been traveling a lot lately and my experience with the HIE line of hotels has been hit or miss.
This is an option if you’re looking to save money. Breakfast options/quality was underwhelming. Not the dirtiest hotel I’ve visited. 3/5 stars because some would...More
Response from HolidayInnDetroit, other at Holiday Inn Express Detroit - DowntownResponded 1 February 2018
Thank you for sharing your feedback. Please know that we give the utmost importance to our guest feedback as it helps us improve the quality of service we offer to our guest. We always strive to provide our guest with the most affordable and comfortable...More
Response from HolidayInnDetroit | Property representative |
Unfortunately, we no longer offer the shuttle service. However we are in walking distance of the Joe Louis Arena. It's between a 10-15 minute walk. If walking is not an option, we are located 2 minutes from the... More
Unfortunately, we no longer offer the shuttle service. However we are in walking distance of the Joe Louis Arena. It's between a 10-15 minute walk. If walking is not an option, we are located 2 minutes from the Detroit People Mover which is a monorail system that travels through the downtown area. Joe Louis Arena is one of the stops. It cost 75 cent to ride. Let me know if you have any more questions.
Social Media Coordinator
Holiday Inn Express Downtown Detroit