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Holiday Inn Express Detroit - Downtown

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Holiday Inn Express Detroit - Downtown
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492 Reviews from our TripAdvisor Community

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Showing 472: English reviews
fairhaven,
Reviewed 1 week ago

No food offered at the hotel. Many TV channels missing (HBO, NBC, ABC, ESPN among them). Front desk admitted "we've had a problem with DirecTV for a while." (Funny, they didn't mention that when I booked or arrived) Room was boiling hot all night, impossible to sleep. Front desk said there's "nothing we can do." So to summarize: if you're...

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Helpful?
Thank chris d
HolidayInnDetroit, Social Media Coordinator at Holiday Inn Express Detroit - Downtown, responded to this review

Hi Chris Thank you for taking the time to share your feedback. Let me assure you that we take great pride in the service and experience that we provide to each guest and so I would like to truly apologize that we missed the chance to provide you with a flawless stay. I look forward to the opportunity of welcoming...

Troy, Michigan
Reviewed 1 week ago

My husband and I stayed at this hotel over the marathon weekend. If you think this hotel is expensive under normal circumstances, it is extremely overpriced during marathon weekend. However, its location is perfect for attending events downtown, though the lights and noise of the city might be bothering to light sleepers. Upon arrival, the valet was very professional and...

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Helpful?
Thank dsrbel
HolidayInnDetroit, Social Media Coordinator at Holiday Inn Express Detroit - Downtown, responded to this review

Thank you for staying with us. I am glad that you found our location to be a convenience. On behalf of our entire staff I would like to apologize for this unfortunate experience you and your husband had at our hotel. We take hotel hygiene and cleanliness very seriously. As a result, IHG has established very strict standards for cleanliness...

Reviewed 3 weeks ago via mobile

The location was excellent, right in the middle of downtown. In the city for an event at Cobo. I was able to walk to Cobo from the room. The room was ok, there was a fridge and microwave, but the bed was not comfortable and valet was $27/night.

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Helpful?
Thank familytraveler1K
Emily D, Director of Digital Presence at Holiday Inn Express Detroit - Downtown, responded to this review

Family Traveler, Thank you for taking the time to share your feedback. I am so pleased that that you found the location of the hotel to be so convenient for your trip to Cobo. Please know that we are replacing all of the beds and bed frames throughout the hotel based on the feedback from guests like yourself. We look...

Reviewed 4 weeks ago via mobile

The bell boy didn't help to take the luggage. When we checked in, the front desk lady hand was shaking and slow. She was hardly to read my credit card no. I read to her. In the way, it is very old fashion but the price seems high. My suggestion. I'll not come back

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Helpful?
Thank TKTManager
HolidayInnDetroit, Social Media/ Sales Coordinator at Holiday Inn Express Detroit - Downtown, responded to this review

Hi TKTManager Thank you for taking the time to share your feedback with us. Let me assure you that we take great pride in the service that we provide to each guest and anything short of fantastic is not acceptable. I would like to truly apologize that we missed the chance to provide you with a flawless stay. I hope...

Kansas City
Reviewed 2 November 2016

I stay at Holiday Inn Express every time I go to Detroit, at 2-3 times a year. I have also stayed at the Holiday Inn Express in Ft Lauderdale, FL. The rooms are clean, I have never had any problems. The hotel employees have always been very helpful and friendly.

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Helpful?
Thank patriciawD568MR
HolidayInnDetroit, Social Media/Sales Coordinator at Holiday Inn Express Detroit - Downtown, responded to this review

Hi PatriciawD568MR Thank you for taking time time to share your feedback with us. We are so delighted to hear you had a pleasant stay and enjoyed the hotel once again. We look forward to welcoming you back! Ebone' Alexander Social Media/ Sales Coordinator Holiday Inn Express Downtown Detroit

Battle Creek, Michigan
Reviewed 18 October 2016

easy access to hotel. valet service top notch. clean and service was very good. we went to a concert at Fox Theather and very disappointed that they had quit the shuttle service. Very short distance to the Fox, but to far for us to walk and cab was $11.00+tip each way. also need to put a small laundry basket in...

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Helpful?
Thank cjgiggy
Reviewed 18 October 2016 via mobile

We stayed at the Holiday Inn Express on Washington Ave. very nice room, clean, everyone helpful for everything and anything. Will stay again when needed in the area. The only thing that had changed over the last year was there shuttle buses to the different venues. But it all worked out with the cab services.

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Thank 310tammit
Kalamazoo, Michigan
Reviewed 13 October 2016

We have stayed here at least three times in last few years. We love to stay here when we go to a Red Wings game at Joe Louis. Check-in and parking is always very quick and easy. The breakfast in the morning is very good and there are a lot of choices. We have taken a shuttle, a taxi and...

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Thank travmia
Rockford, Illinois, United States
Reviewed 5 October 2016

I have stayed here twice now, and it is always a clean and upscale hotel. I did not have any issues, it was quiet, and staff was very friendly. It is close to Applebee's, gas stations, also a few nice sports bars. I would recommend this hotel

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Thank Terri B
Reviewed 30 September 2016

Our second year taking a work team to Detroit and staying here. Wonderful staff! Great breakfast and especially the service we had from Kim! A short walk to the People Mover. Comfy beds and clean rooms! We couldn't be happier with our experience!

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Helpful?
Thank Judith H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites of Downtown Detroit is a first class hotel that is ideal for travelers who are visiting for either business or leisure purposes. In addition to our finely appointed guest rooms, we offer fully equipped suites with full kitchens for extended stays. Some of our outstanding amenities include a state-of-the-art fitness center, indoor heated pool, 24-hour business center, and complimentary high-speed Internet access. Don't forget to join us for breakfast at our newly updated Express Start Breakfast Bar. We now offer a selection of hot entrees! The Holiday Inn Express Hotel & Suites of Downtown Detroit also offers valet parking for your convenience at fee of $27.00 per car per night, the lowest priced hotel parking in the downtown area. Located in the heart of downtown Detroit, the Holiday Inn Express Hotel & Suites is within walking distance of Cobo Convention Center, Joe Louis Arena (Detroit Red Wings) and the new MGM Grand Casino. The hotel is also positioned perfectly near the People Mover, Greektown Casino, Motor City Casino, Detroit Opera House, Fox Theatre, Hard Rock Cafe, Comerica Park (Detroit Tigers), and Ford Field (Detroit Lions). For the busy executive, the hotel is located only 1-2 blocks from Compuware World Headquarters, DTE Energy, and AT&T, just to name a few. The General Motors World Headquarters, famously known as the Renaissance Center, is located less than one mile from the hotel and is open to the public during weekdays for tours and shopping. Visitors can even venture off across the border into Canada by crossing the Ambassador Bridge or the tunnel into Windsor, Canada. For your next visit to Detroit, Stay Smart at the Holiday Inn Express and Suites of Downtown Detroit! ... more   less 

Additional Information about Holiday Inn Express Detroit - Downtown

Address: 1020 Washington Blvd, Detroit, MI 48226-2613
Region: United States > Michigan > Detroit
Price Range: $179 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Detroit - Downtown 2.5*
Number of rooms: 241
Reservation Options:
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Also Known As:
Holiday Inn Express Detroit - Downtown Hotel Detroit
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Detroit - Downtown staff and other travellers.
5 questions
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Sault Ste. Marie, Michigan, United States
over a year ago
Grand Rapids, Michigan
10 months ago

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Questions? Get answers from Holiday Inn Express Detroit - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Continental breakfast served daily”
 of 5 bubbles patriciawD568MR, 2 Nov 2016 | Read review
“We have stayed in a couple different rooms and they were all great.”
 of 5 bubbles travmia, 12 Oct 2016 | Read review
“High Floors are nice!”
 of 5 bubbles 665terrib, 4 Oct 2016 | Read review
“Pool is on the top floor - perfectly good pool; I just advise against getting a room up on the same floor.”
 of 5 bubbles 220parisl, 30 Aug 2016 | Read review
“No Accessible Beds”
 of 5 bubbles Jimwolf19, 22 Jul 2016 | Read review
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