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The Henry, Autograph Collection

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680 Reviews from our TripAdvisor Community

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Showing 657: English reviews
Jacksonville, Illinois
Reviewed 24 October 2016 via mobile

In town for a football game & never know what we're in for as we stay where our team stays (Illini). Such a beautiful hotel. The decor, the rooms, lobby & staff are more than anyone could ask for. Highly recommend

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Helpful?
Thank Hmegg
Ivana C, Front Office Supervisor at The Henry, Autograph Collection, responded to this review

Dear Hmegg, On behalf of our entire staff, thank you so much for your kind review. We try to make everyone’s visit memorable by providing the best comfort, the friendliest service, and the best of amenities; and it’s always great to hear from our guests on how we’re doing. We hope we have a chance to welcome you back if...

Reviewed 18 October 2016

The Henry was one of the nicest hotels I've ever stayed in. Absolutely loved everything! Our room was SO nice. I stayed for just one night on a weekend trip to Detroit. Dearborn has lots of suburban things to do and restaurants. The hotel was about 20 minutes drive from downtown Detroit. Would have been nice if they offered free...

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Helpful?
Thank Olwen C
Jacklynn P, Front Office Manager at The Henry, Autograph Collection, responded to this review

Good Afternoon Olwen C, Thank you for taking the time to provide feedback in regards to your recent stay with us. Your comments are truly appreciated and I am delighted to see that you enjoyed your stay at the Henry! Everythign we do is aimed to provide each out our guests with an exceptional experience, and I can assure you...

Reviewed 17 October 2016

For a recent getaway, we wanted to stay at a hotel that was close to everything ( attractions, shopping, ease of travel, etc. ). We found that and much more at The Henry. The hotel boast an upscale vision ( with valets at every door, brilliant front desk & amenities staff and an amazing on-site art gallery spilling into the...

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Helpful?
Thank Sandy K
Jacklynn P, Front Office Manager at The Henry, Autograph Collection, responded to this review

Good Afternoon Sandy K, Thank you for taking the time to provide feedback in regards to your recent stay with us at the Henry Autograph Collection. Your kind words in regards to our staff and property are truly appreciated, and I can assure you I will share these comment with the appropriate team members. We take great pride in the...

Chicago
Reviewed 12 October 2016

I love hotels that are not cookie-cutter alike and the Henry has unique attributes that make it seem much more like a traditional old-fashioned hotel where service and comfort are not taken for granted. Sure, the outside is nothing special, but the rooms are large, everything is clean and the staff is friendly. We had a king room that had...

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Helpful?
1Thank lmvacation
Ivana C, Front Office Supervisor at The Henry, Autograph Collection, responded to this review

Dear lmvacation, Thank you for taking the time to share your positive feedback. We try to make everyone’s visit memorable by providing the best comfort, the friendliest service, and the best of amenities; and it’s always great to hear from our guests on how we’re doing. We look forward to welcoming you back the next time you are in the...

michigan
Reviewed 10 October 2016

Few persons, places, or things can be described with just one letter. The Henry in Dearborn Michigan is one of those. We attended a wedding reception there this week end and were totally impressed from the minute we walked through the door. From the valet, the doorman, the clerks and wait staff, everything was wonderful. The venue was outstanding handling...

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Helpful?
Thank dap1206
Ivana C, Front Office Supervisor at The Henry, Autograph Collection, responded to this review

Dear dap1206, On behalf of our entire staff, thank you so much for your kind review. We truly strive to provide exceptional service and pride ourselves on creating memorable moments. I am delighted to hear that we could do so during your visit. I do hope we have a chance to welcome you back again. Ivana Cessante Front Office Supervisor-The...

New Jersey
Reviewed 6 October 2016

I had a red eye flight and arrive at DTW in the morning, the lady in the reception area is very kind and helpful with smile, I require check in earlier and facing the downtown view, she helped me got both, this is the attitude that a good hotel should have: try to satisfy your customer instead of saying NO....

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Helpful?
Thank VinceNJN
Ivana C, Front Office Supervisor at The Henry, Autograph Collection, responded to this review

Dear VinceNJN, Thank you for taking the time to share your feedback regarding your most recent stay. We are so delighted to hear you had a pleasant stay and that you enjoyed the hotel, with all of its distinctive amenities. We certainly do strive to provide all of our guests with the level of service that you described you received...

Florida
Reviewed 27 September 2016

This was my first Autograph Hotel as part of the Marriott collection and I was quite impressed. I was only there for one night but the valet was very professional and respectful. The Front Desk staff couldn't be nicer. I loved the wide open hallways and the beautiful art. The concierge level had lovely appetizers and drinks. I ordered room...

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Helpful?
1Thank Karen B
Ivana C, Front Office Supervisor at The Henry, Autograph Collection, responded to this review

Dear Karen B, On behalf of our entire staff, thank you so much for your kind review. We try to make everyone’s visit memorable by providing the best comfort, the friendliest service, and the best of amenities; and it’s always great to hear from our guests on how we’re doing. We greatly appreciate you taking the time to fill out...

DeLand, Florida
Reviewed 26 September 2016 via mobile

I was there last week for business. The Hotel is ALL business, not much on the frills. The room was set up nicely. Nice desk with reclining chair. Comfortable chair and otter men was a nice touch. My bed was very comfortable, but the feather pillows were terrible. They looked nice, all fluffed up when I got there, but one...

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Helpful?
Thank Tripp2421
Ivana C, Front Office Supervisor at The Henry, Autograph Collection, responded to this review

Dear Tripp2421, Thank you for taking the time to share your feedback with us regarding your most recent stay. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I am pleased to know that the room accommodations were comfortable for you other than the feather pillows. Please...

Reviewed 25 September 2016 via mobile

This hotel, a former Ritz-Carlton, has much to recommend it. The public spaces are nice, and the restaurant is a very good one. Our room was large and comfortable, and the wifi signal was strong. Service was quite good too-our room service breakfast was delivered on time and was well prepared. For a weekend night, we paid only $180, which...

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Helpful?
Thank Mark P
Ivana C, Front Office Supervisor at The Henry, Autograph Collection, responded to this review

Dear Mark P, Thank you for staying with us, and for sharing your comments. We are so delighted to hear you had a pleasant stay and that you enjoyed the hotel and most of the amenities. I have taken note of your valuable comments and rest assured, these will be used to monitor and improve the quality and services we...

Netherlands
Reviewed 23 September 2016 via mobile

Stayed at the Henry for one night. Typical Hotel building, no fantasy used. Rooms are typical luxury rooms also. Beds are good. Staff is friendly and efficient. Walking distance from large shopping mall. Breakfast was ok, but not the choice at the buffet limited. Conclusion: good place to sleep, but nothing special

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Helpful?
Thank flyingdutchmannl
Ivana C, Front Office Supervisor at The Henry, Autograph Collection, responded to this review

Dear flyingdtuchmannl, Thank you for staying with us and sharing your feedback. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. Each survey we receive is reviewed and shared in an effort to improve the service and accommodations that we provide our guests....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Adjacent to Fairlane Town Center. 3 miles from The Henry Ford. AAA Four Diamond hotel. Guestrooms include free internet access, 37 inch flat screen TVs with 24 HD channels, "The Henry Bed" exclusively by Lady Americana, Frette 400-count Egyptian cotton bedding, marble bathrooms, plush bathrobes and RUSK bath amenities. Experience culinary creations in The Gallery Restaurant, or 24 hour in room dining. fitness center, indoor pool, whirlpool and sauna. Now offering Marriott Reward Points. ... more   less 

Additional Information about The Henry, Autograph Collection

Address: 300 Town Center Dr, Dearborn, MI 48126-2712
Region: United States > Michigan > Dearborn
Price Range: $189 - $424 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Henry, Autograph Collection 4*
Number of rooms: 308
Reservation Options:
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Also Known As:
The Henry, Autograph Collection Hotel Dearborn
Dearborn Ritz Carlton
Ritz Dearborn
Ritz-Carlton Dearborn
The Henry, Autograph Collection Dearborn, Michigan
Hotel Style:
#1 Business Hotel in Dearborn
#1 Family Hotel in Dearborn
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Questions & Answers

Here's what travellers have asked, with answers from The Henry, Autograph Collection staff and other travellers.
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Questions? Get answers from The Henry, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view of the city”
 of 5 bubbles 705olwenc, 17 Oct 2016 | Read review
“I always pick rooms away from elevators and ice machines for maximum quiet”
 of 5 bubbles 372sandyk, 17 Oct 2016 | Read review
“High floor facing east will give you a view of the Detroit skyline and Ambassador bridge”
 of 5 bubbles lmvacation, 11 Oct 2016 | Read review
“rooms facing the circle are good”
 of 5 bubbles dcfiread, 16 Sep 2016 | Read review
“No need to valet park for $25. Parking is very convenient!”
 of 5 bubbles PapaBrick, 1 Sep 2016 | Read review
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