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Extended Stay America - Detroit - Dearborn

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Extended Stay America - Detroit - Dearborn
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55 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Austin, Texas
Reviewed 2 days ago NEWvia mobile

Everyone at this location were so nice! I'm a travel nurse who stayed here 6 months and will definitely return if I come back to this area! My room was quiet and clean, front desk folks always nice and accommodating. Never had issues with housekeeping. I've stayed at several Extended Stays and I really liked this one. If your a...

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Helpful?
Thank ErikaRN
Phoenix, Arizona
Reviewed 13 September 2016

Upon my arrival, I was was greated by a very friendly and bubbly blond receptionist. She was so welcoming and friendly. The lobby was clean and she told me to help myself to some freshly brewed coffee. The hotel is situated right next to the Fairlane (sp) mall. It wasn't noisy, it was clean, it was comfortable. I knew I...

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Helpful?
Thank PhoenixTopMan
Manager_11525, Manager at Extended Stay America - Detroit - Dearborn, responded to this review

Your feedback is very important. Thank you for sharing. I am glad to read you were welcomed well by our staff member and that you were able to have a quiet, comfortable stay at our hotel. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Chandler
Reviewed 26 August 2016

Understand there is no service, no towels daily, no hot breakfast, (coffee and granola bars don't cut it for me) and walking down to the desk every time you need something to prepare your own food with (pan, plate, utensils, etc) wears me out. I want to stay where I don't have to shop and prepare my own food, make...

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1Thank Thomas W
Reviewed 12 August 2016

We had the worst experience ever in this place despite the fact the fees for each night was 110$ with the tax. We were living in our king sized room with many cockroaches, and insects. Plenty of them were behind the bed, in the bath room, and on the floor roaming in the room and messing with our clothes and...

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Helpful?
Thank Anas W
AA
Reviewed 7 August 2016

I paid $120 per night for a room that was looking OK at the first sight but clearly needed serious dusting. There was no food or restaurant in the hotel and I had to order from outside. They provided me with some brochures from delivery restaurants around, not a great collection though. And the breakfast was disappointing. I've stayed in...

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Thank Narges J
Meadville, Pennsylvania
Reviewed 7 June 2016

I booked a reservation through Expedia and cancelled four days before visiting because we needed more space. The hotel still charged me for a night's stay and Expedia was unable to convince them to reverse the charges, had to offer me a credit, even though I clearly cancelled well before the stated deadline. I didn't actually stay at the property...

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Helpful?
Thank Jason R
Manager_11525, General Manager at Extended Stay America - Detroit - Dearborn, responded to this review

I appreciate you bringing your experience to our attention. The situation you described regarding your reservation is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will review our billing policies and procedures to ensure your experience is not repeated. Thank you very much for bringing this to our attention. I...

SARATOGA
Reviewed 5 June 2016

I wish I had not stayed here. The room smelled of cooed fish. When complaining to the front desk no alternative room was offered. Breakfast was meager and ended too early. When tree was fresh fruit it was spoiled or rotten.

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Helpful?
Thank HAPPYTRAVELERS247
Ashland, KY
Reviewed 16 April 2016 via mobile

I don't get it. I booked due to the 100% recommendation on Hotwire. It's not a bad deal at all. Got it for less than $60. But still, it just wasn't good. The beds are uncomfortable, especially the linens and cover. The sheets were scratchy and the "bedspread" was about the cheapest piece of cloth you can find and call...

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Thank Cherrighost
Reviewed 30 March 2016 via mobile

This month I have stayed at multiple Extended Stay and I was surprised that upon entering my room there was a snack basket called to the front desk to see how much for the snacks cost and the woman at the desk said it came with the room. Now the customer service in this place is of luxury hotel caliber....

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Thank Andrea E
Reviewed 5 March 2016 via mobile

The room appeared to be clean until i moved the recliner to get something I dropped and saw food under it. The elevator didn't properly work I got stuck a few times. The elevator wouldn't stop on my floor. I wouldn't stay again. The midnight hostess was very helpful.

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Helpful?
Thank Tanisha H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Detroit - Dearborn

Address: 260 Town Center Dr, Dearborn, MI 48126-2705
Region: United States > Michigan > Dearborn
Price Range: $113 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Detroit - Dearborn 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Extended Stay Dearborn
Dearborn Extended Stay
Extended Stay America - Detroit - Dearborn Michigan
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Detroit - Dearborn staff and other travellers.
1 question
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Questions? Get answers from Extended Stay America - Detroit - Dearborn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the 3rd or 4th floor to avoid the noise of cars and people.”
 of 5 bubbles PhoenixTopMan, 12 Sep 2016 | Read review
“Cockroaches , Smelly bed sheets and towels, house keeping once a week!!”
 of 5 bubbles anasw536, 11 Aug 2016 | Read review
“Ask if fish was cooked in room prior to occupancy”
 of 5 bubbles HAPPYTRAVELERS247, 4 Jun 2016 | Read review
“If you are intoxicated by the aroma of Benihana Restaurant, choose a room facing East, because Benihana is right next door !”
 of 5 bubbles kimberlysZ228GZ, 12 Oct 2015 | Read review
“second floor rooms were better”
 of 5 bubbles montrecej, 18 Sep 2014 | Read review
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