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Crown Metropol Perth

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1,423 Reviews from our TripAdvisor Community

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Showing 1,403: English reviews
Reviewed 30 December 2016

The Crown Metropol is a classy place to stay and I've enjoyed it every time we've stayed. They have nice spa type baths in the rooms. We never use them, only the showers but they're there if you want to indulge. You can slip into one of their bathrobes and slippers supplied in the room. There's room service if needed....

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Thank mariannem351
Perth, Australia
Reviewed 29 December 2016

Wish we could have stayed longer. we stayed for our sons graduation dinner. had a great night with fantastic people. Enjoyed breakfast immensely even though was feeling a bit seedy from previous nights shenanigans. looking forward to staying at Crown Towers next week & having dinner at Epicurean. cant wait

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Thank Kingbrian1
Bunbury WA
Reviewed 29 December 2016 via mobile

I stayed at the Metropol Perth last Friday night, I had a lunch at Nobu with 4 other people (at least $1,000), my wife had a treatment at the spa, we ate all our meals in house. The total cost of our night was well in excess of $1,000. My wife took our car on business and I had connecting...

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3Thank RoJo13
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear RoJo13 Thank you for your comments. Please accept my apologies for the disappointment experienced in regard to being denied access to the pool area. Pool access to provided to in-house guests only in order to ensure adequate availability of pool area facilities. Saturday is a busy day for the property with a large number of guests expected to check...

Perth, Australia
Reviewed 28 December 2016 via mobile

Stayed in a luxe king spa including access to the 9th floor lounge for canapés and brekky. After a small hiccup with the room we spoke with Lucy the manager who went above and beyond. We can't thank you enough. Also Max at the check in counter also went above and beyond making us feel very valued and relaxed these...

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Thank chelteals
Western Australia, Australia
Reviewed 27 December 2016

Family of 6, 3 generations, spending Christmas Day to 27/12/16. The Lobby Lounge so active, space, music, twinkly lights, it shines and reflects the magical atmosphere of Christmas here. Receptionist Skye was just perfect with professionalism, friendliness and so helpful. All the staff offered attention and focus, despite being away from own families on Christmas Day, they are to be...

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1Thank frangipani64
Reviewed 27 December 2016 via mobile

Dec 21st! Had a fabulous family stay for my birthday. We stayed in a Lux King View room with fabulous views of the pool, city, river and Crown Towers & pool area. We arrived early to lay around the pool all day. Check-in was greeted with friendly service an was told there would be champagne & chocolates waiting in our...

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Thank TMarsh65
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear TMarsh65 Thank you for your comments. I am pleased we were able to contribute to making your special day a memorable and exciting one. Thank you for choosing Crown Metropol Perth! Sincerely, Damian O'Donnell General Manager

Fremantle, Australia
Reviewed 18 December 2016 via mobile

Crown Metropol is one of three hotels at the Crown complex in Burswood. Crown Promenade is their three/four star offering, Crown Metropol is five stars and the newly opened Crown Towers is a luxury six stars. Burswood is located on the banks of the Swan River but is a 5min drive from Perth City - so you'll need to get...

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2Thank Dingo_dude
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear Dingo_dude Thank you for your review. I am pleased your enjoyed your recent stay at Crown Metropol Perth and were able to take advantage of some of the many entertainment options on offer at the Resort. Your positive and informative comments are greatly appreciated. Sincerely, Damian O'Donnell General Manager

Mildura, Australia
Reviewed 17 December 2016 via mobile

Standard rooms are luxury, i am sure as the class of room increase so would the opulence. Apart from the establishment, what else is is fantastic is the service, the level of friendliness and how eager every staff member is willing to assist to ensure my stay was 5 star.

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Thank scotties918
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear scotties918 Thank you for your positive comments. It is pleasing to read your review and I am delighted we were able to provide a memorable and satisfying experience. We look forward to welcoming you back. Sincerely, Damian O'Donnell General Manager

Reviewed 16 December 2016 via mobile

Stayed here for 3 nights in December 2016 and was blown away with the experience. Amazing location, lovely room and so much to see and do. The entire Crown complex is huge with multiple hotels and heaps of restaurants, bars and obviously the casino. Not too far away from the train station but only 10-15 minutes away from the city...

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Thank Brayden C
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear Brayden C Thank you for your comments. I am pleased you enjoyed your stay at Crown Metropol Perth and we look forward to welcoming you back some time in the future. Sincerely, Damian O'Donnell General Manager

Perth Hills, Australia
Reviewed 16 December 2016 via mobile

We have stayed at Crown many times but this time would have to be our most favorite. Splashed out and got a suite which was worth every penny. The room was extremely spacious and well appointed, with uninterrupted views over the Perth City and Swan River. Don't think we will be happy staying in any other room in the future....

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1Thank Leah C
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear Leah C I am pleased you enjoyed your recent stay in one of our Loft suites and we look forward to seeing you back at Crown Metropol Perth in the future. Sincerely, Damian O'Donnell General Manager

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Amenities

Highlights
  • Spa
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Spa
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
On the banks of the world-famous Swan River overlooking the stunning sun kissed backdrop of the Perth city skyline, Crown Metropol Perth redefines luxury accommodation offering a distinctive, modern and unmistakably luxurious escape.Each of Crown Metropol Perth’s guest rooms are abundant with space and natural light and feature high-tech entertainment facilities, plush furnishings and spacious bathrooms, plus guests have access to our renowned resort-style pool area, children’s zone and glamorous ISIKA Perth. ... more   less 

Additional Information about Crown Metropol Perth

Address: Great Eastern Highway, Burswood, Perth, Western Australia 6100, Australia
Region: Australia > Western Australia > Greater Perth > Perth > Burswood
Price Range: $236 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Perth 5*
Number of rooms: 397
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Also Known As:
Intercontinental Burswood Hotel Perth
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Questions & Answers

Here's what travellers have asked, with answers from Crown Metropol Perth staff and other travellers.
19 questions
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Questions? Get answers from Crown Metropol Perth staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“city view/pool view”
 of 5 bubbles 787jaredm, 17 Mar 2017 | Read review
“We had a corner suite which was large and sunny and quiet as was the whole floor”
 of 5 bubbles Terchris, 27 Feb 2017 | Read review
“Higher floors are quieter.”
 of 5 bubbles Lozzzzzza, 25 Feb 2017 | Read review
“Rooms ending with x28 are located at the end of the corridor and have great views.”
  • Swan River
  • Lots of channels
  • Perth across the Swan River
  • Comfortable bed
  • Bathtub with separate shower
 of 5 bubbles Kebuh, 25 Feb 2017 | Read review
“Choose rooms towards the pool”
 of 5 bubbles 50rakesha, 15 Feb 2017 | Read review
5 of 5