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Crown Metropol Perth

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1,450 Reviews from our TripAdvisor Community

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Showing 1,430: English reviews
Perth, Australia
Reviewed 28 December 2016 via mobile

Stayed in a luxe king spa including access to the 9th floor lounge for canapés and brekky. After a small hiccup with the room we spoke with Lucy the manager who went above and beyond. We can't thank you enough. Also Max at the check in counter also went above and beyond making us feel very valued and relaxed these...

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Thank chelteals
Western Australia, Australia
Reviewed 27 December 2016

Family of 6, 3 generations, spending Christmas Day to 27/12/16. The Lobby Lounge so active, space, music, twinkly lights, it shines and reflects the magical atmosphere of Christmas here. Receptionist Skye was just perfect with professionalism, friendliness and so helpful. All the staff offered attention and focus, despite being away from own families on Christmas Day, they are to be...

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1Thank frangipani64
Reviewed 27 December 2016 via mobile

Dec 21st! Had a fabulous family stay for my birthday. We stayed in a Lux King View room with fabulous views of the pool, city, river and Crown Towers & pool area. We arrived early to lay around the pool all day. Check-in was greeted with friendly service an was told there would be champagne & chocolates waiting in our...

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Thank TMarsh65
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear TMarsh65 Thank you for your comments. I am pleased we were able to contribute to making your special day a memorable and exciting one. Thank you for choosing Crown Metropol Perth! Sincerely, Damian O'Donnell General Manager

Fremantle, Australia
Reviewed 18 December 2016 via mobile

Crown Metropol is one of three hotels at the Crown complex in Burswood. Crown Promenade is their three/four star offering, Crown Metropol is five stars and the newly opened Crown Towers is a luxury six stars. Burswood is located on the banks of the Swan River but is a 5min drive from Perth City - so you'll need to get...

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2Thank Dingo_dude
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear Dingo_dude Thank you for your review. I am pleased your enjoyed your recent stay at Crown Metropol Perth and were able to take advantage of some of the many entertainment options on offer at the Resort. Your positive and informative comments are greatly appreciated. Sincerely, Damian O'Donnell General Manager

Mildura, Australia
Reviewed 17 December 2016 via mobile

Standard rooms are luxury, i am sure as the class of room increase so would the opulence. Apart from the establishment, what else is is fantastic is the service, the level of friendliness and how eager every staff member is willing to assist to ensure my stay was 5 star.

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Thank scotties918
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear scotties918 Thank you for your positive comments. It is pleasing to read your review and I am delighted we were able to provide a memorable and satisfying experience. We look forward to welcoming you back. Sincerely, Damian O'Donnell General Manager

Reviewed 16 December 2016 via mobile

Stayed here for 3 nights in December 2016 and was blown away with the experience. Amazing location, lovely room and so much to see and do. The entire Crown complex is huge with multiple hotels and heaps of restaurants, bars and obviously the casino. Not too far away from the train station but only 10-15 minutes away from the city...

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Thank Brayden C
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear Brayden C Thank you for your comments. I am pleased you enjoyed your stay at Crown Metropol Perth and we look forward to welcoming you back some time in the future. Sincerely, Damian O'Donnell General Manager

Perth Hills, Australia
Reviewed 16 December 2016 via mobile

We have stayed at Crown many times but this time would have to be our most favorite. Splashed out and got a suite which was worth every penny. The room was extremely spacious and well appointed, with uninterrupted views over the Perth City and Swan River. Don't think we will be happy staying in any other room in the future....

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1Thank Leah C
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear Leah C I am pleased you enjoyed your recent stay in one of our Loft suites and we look forward to seeing you back at Crown Metropol Perth in the future. Sincerely, Damian O'Donnell General Manager

berlin
Reviewed 14 December 2016 via mobile

We stayed for two nights after our return from Cocos Keeling Islands at the Crown. The hotel staff was very friendly and helpful whenever needed. The pool area is definitely A+++. We had a wonderful last day in the Australian sun before moving back home to our cold German winter. I can highly recommend this hotel.

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1Thank danva666
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear danva666 Thank you for your comments and I am pleased you were able to enjoy some Perth sunshine before your return home. We hope that you will return for another holiday some time in the future. Sincerely, Damian O'Donnell General Manager

Reviewed 13 December 2016 via mobile

Those small amount of bad reviews are from people with bad attitudes. This hotel is perfect absolutely amazing service and quality I'm having the perfect day by the pool thank you crown!! Can't get any better!

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1Thank Hannah G
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear Hannah G Your positive comments are greatly appreciated and we look forward to welcoming you back in the future. Sincerely, Damian O'Donnell General Manager

Reviewed 13 December 2016

We had a mostly positive stay at Crown over a Friday and Saturday night. Initially we weren't happy with our room (be aware, if you book through a third party such as trip advisor, you will be relegated to a low floor with limited view! To be expected, I suppose!) as it was a twin room. Being our ten year...

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Thank Shani L
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear Shani L Thank you for your recent comments. Please accept my apologies for the inconvenience caused by a room move however I am pleased we were able to resolve the situation to your satisfaction. I will share your comments in relation to the restaurants your visited with the Food & Beverage team for their review. We hope to welcome...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
On the banks of the world-famous Swan River overlooking the stunning sun kissed backdrop of the Perth city skyline, Crown Metropol Perth redefines luxury accommodation offering a distinctive, modern and unmistakably luxurious escape.Each of Crown Metropol Perth’s guest rooms are abundant with space and natural light and feature high-tech entertainment facilities, plush furnishings and spacious bathrooms, plus guests have access to our renowned resort-style pool area and children’s zone. ... more   less 

Additional Information about Crown Metropol Perth

Address: Great Eastern Highway, Burswood, Perth, Western Australia 6100, Australia
Region: Australia > Western Australia > Greater Perth > Perth > Burswood
Price Range: $226 - $397 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Perth 5*
Number of rooms: 397
Reservation Options:
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Also Known As:
Intercontinental Burswood Hotel Perth
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Questions & Answers

Here's what travellers have asked, with answers from Crown Metropol Perth staff and other travellers.
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Questions? Get answers from Crown Metropol Perth staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep away from late comers from the Casino, we were woken at 4am but the hotel moved us the next day. Keep to the high levels”
markhoman1962, 12 Apr 2017 | Read review
“city view/pool view”
787jaredm, 17 Mar 2017 | Read review
“We had a corner suite which was large and sunny and quiet as was the whole floor”
Terchris, 27 Feb 2017 | Read review
“Higher floors are quieter.”
Lozzzzzza, 25 Feb 2017 | Read review
“Rooms ending with x28 are located at the end of the corridor and have great views.”
  • Swan River
  • Lots of channels
  • Perth across the Swan River
  • Comfortable bed
  • Bathtub with separate shower
Kebuh, 25 Feb 2017 | Read review
5 of 5