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Crown Metropol Perth

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Crown Metropol Perth
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1,395 Reviews from our TripAdvisor Community

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There are newer reviews for Crown Metropol Perth
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Showing 1,375: English reviews
Perth, Australia
Reviewed 1 week ago via mobile

My wife and I stayed at Crown Metropol for our recent wedding anniversary. It was a fantastic experience made all the more enjoyable because of the outstanding customer service provided by John Messiha. What a great asset you are to Crown John. Thank you for looking after us so well. We really appreciated it 👍😀

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Thank 317mdj
Mona Vale, Australia
Reviewed 1 week ago via mobile

Great experience - good service, quality property, lovely locale, excellent food, great amenities, vibe in the neighbourhood. Crown service experience is consistently good. Strong recommend. Suggest upper floors with water view...

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Thank KarlSice
Perth
Reviewed 1 week ago via mobile

Great one night stay, room was clean and tidy and enough room for the family. Kids really enjoyed the pool but apart from that there wasn't much else for them to do the casino really needs more shopping or entertainment catering for families

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Thank David S
Reviewed 2 weeks ago

Review for a $1250 a night Infinity Suite. Room 888 Stuff didn't work. Bose surround speakers bust and even the maintenance tech's couldn't get them to work. Gas fire place didn't work. Some power points didn't work. Main spa had no hot water although this was fixed the next day. The drain plug for the spa didn't work and they...

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3Thank Mark F
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear Mark F Please accept my sincere apologies for the issues experienced during your recent stay. I can assure you that I will follow up with the Duty Managers in order to obtain a better understanding of the problems you encountered, in particular your comments concerning the cleanliness of the Infinity Suite. Our premium suites are beautifully appointed and it...

Bunbury, Australia
Reviewed 2 weeks ago

Overall we enjoyed our stay, in a lovely, well kept Luxe View King room. Housekeeping do an excellent job. The cost is expensive if you compare similar places in Melbourne and Sydney. We were a little concerned when arriving as the valet parking reception was below expectations on this occasion. Once they realised we were there for valet parking the...

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Thank 150andrewc
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear 150andrewc Thank you for your feedback. Your comments in relation to the rubbish in the pool area will be investigated and a resolution put into place accordingly. I am please you enjoyed most aspects of your stay and appreciate your positive comments. We hope that you will return in the future. Sincerely, Damian O'Donnell General Manager

Reviewed 2 weeks ago via mobile

My favourite hotel in Perth city. It has everything you could need or expect from a great hotel. The rooms are large modern well furnished and the beds very comfy. The views from the higher floor rooms are amazing and a must. The large deep double bath with the sliding doors so you can see the view from the windows...

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Thank Bronwyn S
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear Bronwyn S Thank you for your recent comments. I am delighted you chose to celebrate your anniversary and Crown Metropol Perth and after reading your positive comments you are obviously very loyal guests. We are pleased to play a part in special events and look forward to welcoming you back in the future. Sincerely, Damian O'Donnell General Manager

Sydney, Australia
Reviewed 2 weeks ago via mobile

What a great place to stay when you have seen the rest of Perth. You don't even have to leave. The room was brilliant. The pool was great. The pool service was a little lacking. Casino now run by Crown is a ripper.

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Thank Jason C
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear Jason C Thank you for your positive comments and I am pleased you enjoyed your stay with us. We look forward to welcoming you back. Sincerely, Damian O'Donnell General Manager

Perth, Australia
Reviewed 3 weeks ago

Stayed for a couple of nights over the Australia Day holiday. The room was nice and had a great view of the river and City. We enjoyed our stay but were disappointed with the food and beverage service. The pool area was very busy as we expected. The pool bar ran out of cold beer on the two afternoons we...

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Thank Pierce B
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear Pierce B Thank you for your comments. I am pleased you enjoyed your stay at Crown Metropol Perth and pleased be assured that I will share your comments with the food and beverage team in relation to your experience at the pool, Atrium Buffet Restaurant and Epicurian at Crown Towers. Australia Day is one of our busiest days of...

Perth, Western Australia, Australia
Reviewed 3 weeks ago

We stay here every year and as expected, rooms are always lovely and well made up. Room service is very prompt and service is top notch. Bathtub is big and spacious, and looks out over the room. I only have two gripes, one being they don't always take your bags up to your room upon check in, despite many porters...

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Thank Ranita B
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear Ranita B Thank you for your recent review. Your comments have been noted and will be shared with the management team for review and discussion. I am pleased you enjoyed your stay and look forward to welcoming you back. Sincerely, Damian O'Donnell General Manager

Perth, Australia
Reviewed 3 weeks ago

We spent the last 2 nights of the summer holidays as a family in a view room, which overlooks the pool area, the river/city skyline and the new Crown Towers complex. From check in to check out, we had amazing service. As the weather had changed dramatically due to a tropical low up north, the pool area was nearly deserted,...

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1Thank kybags
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear kybags Thank you for your recent feedback. I am pleased that you were able to take some time as a family to enjoy the surroundings at Crown Metropol Perth. Although the unseasonal rain has deterred some guests from visiting the pool I am happy you were able to spend some time poolside. Thank you for taking the time to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
On the banks of the world-famous Swan River overlooking the stunning sun kissed backdrop of the Perth city skyline, Crown Metropol Perth redefines luxury accommodation offering a distinctive, modern and unmistakably luxurious escape.Each of Crown Metropol Perth’s guest rooms are abundant with space and natural light and feature high-tech entertainment facilities, plush furnishings and spacious bathrooms, plus guests have access to our renowned resort-style pool area, children’s zone and glamorous ISIKA Perth. ... more   less 

Additional Information about Crown Metropol Perth

Address: Great Eastern Highway, Burswood, Perth, Western Australia 6100, Australia
Region: Australia > Western Australia > Greater Perth > Perth > Burswood
Price Range: $248 - $454 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Perth 5*
Number of rooms: 397
Reservation Options:
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Also Known As:
Intercontinental Burswood Hotel Perth
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Questions & Answers

Here's what travellers have asked, with answers from Crown Metropol Perth staff and other travellers.
19 questions
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Questions? Get answers from Crown Metropol Perth staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms towards the pool”
 of 5 bubbles Rakesh_Ahuja, 15 Feb 2017 | Read review
“Higher floors are quieter.”
 of 5 bubbles RanitaB, 31 Jan 2017 | Read review
“try to avoid a lower floor overlooking the foyer if you need to sleep early, as the entertainment can be noisy into the night.”
 of 5 bubbles kybags, 31 Jan 2017 | Read review
“Ask for a room with pool or city view”
 of 5 bubbles BrendonP_11, 23 Jan 2017 | Read review
“Book early”
 of 5 bubbles 619jeffryb, 19 Jan 2017 | Read review
5 of 5