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Best Western of Birch Run/Frankenmuth

Expedia.comUSD 71*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 82*
USD 71*
USD 72*
USD 82*
USD 71*
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Best Western of Birch Run\/Frankenmuth
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845 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western of Birch Run/Frankenmuth
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Showing 843: English reviews
Swartz Creek, Michigan
Reviewed 7 April 2017

Hot tub was to hot and the jets were barely working. Staff friendly. The location near restaurants and shopping is excellent. There are several activities nearby during the summer. Rooms were very clean. Only problems were with housekeeping staff.

Review collected in partnership with Best Western
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Helpful?
Thank Linda G
BWBRCustomercare, Guest Relations Manager at Best Western of Birch Run/Frankenmuth, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

Canton, Michigan
Reviewed 5 April 2017

Everyone was very helpful and super nice,pizza was great, Sangria's were amazing😊 breakfast was delicious they had eggs, bacon ,hash brown the pool/hot tub was nice.I will definitely stay here again,thank you

Review collected in partnership with Best Western
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Helpful?
Thank 342merandat
BWBRCustomercare, Guest Relations Manager at Best Western of Birch Run/Frankenmuth, responded to this review

Thank you for completing the survey regarding your recent stay at our property. We are happy to hear you enjoyed your time here with us at the Best Western! Also, we are glad to hear you enjoyed the lounge and breakfast menu! By telling us what you liked about your stay and how we can improve, you are helping us...

Warren
Reviewed 3 April 2017

Clean rooms, close to everything, very caring Staff! Great value for money, Nice food, Friendly employees who does whatever it takes to make you happy. Hope after construction / renovation which is going on will be be even great.

Review collected in partnership with Best Western
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Helpful?
Thank Malaki N
BWBRCustomercare, Guest Relations Manager at Best Western of Birch Run/Frankenmuth, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Lake Orion
Reviewed 28 March 2017

The hotel was under construction. The staff there seem to not care as much as they should have about the issues that we had with the mold in the hot tub in our room. The breakfast people who were working it seemed to care about their gas but were more willing to chitchat with everybody and not pay attention to...

Review collected in partnership with Best Western
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1Thank W6998LUbryanm
Toledo, Ohio
Reviewed 26 March 2017 via mobile

You get what you pay for. Room was ok. Clean too. Price is right....Service a little slow. Waited for extra pillows hours later after repeated requests and promises. They did arrive. Lots of smokers on all sides. Told room was too small for a rollaway even though we requested it in the reservation and would have had to switch rooms...

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Helpful?
Thank Johnnyviolin
Brantford, Canada
Reviewed 20 March 2017

We were 8 family members on a short getaway. We were all satisfied with the accommodations, the complimentary breakfast was served to our tables with generous portions and we were able to enjoy the pool and hot tub at any time we wished up to 11 pm. This hotel is affordable and an excellent value for the price ! Would...

Review collected in partnership with Best Western
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Thank Bob P
Toronto, Canada
Reviewed 18 March 2017 via mobile

We recently stayed here for 3 nights. We booked an upgraded room in advance and since this hotel advertises that it is pet friendly, we took our german pointer with us. When we arrived there, we were told that only CERTAIN rooms are pet friendly and the room upgrade was not honoured. Obviously, nowhere on the site is the stipulation...

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Thank Anfloer
Ypsilanti, Michigan
Reviewed 16 March 2017

This hotel is my definition of "spend a night, not a fortune" the hotel is under a bit of construction but that didn't affect our stay at all. Our room was clean and comfortable and the price was reasonable (a good deal, really). The evening desk clerk was very informative and morning staff were very nice. They did have free...

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Thank Paula S
Windsor, Canada
Reviewed 2 March 2017

Very good hotel with spotlessly clean rooms, friendly service. drinks for happy hour. Breakfast could be improved (served hotter) Staff was very helpful booked on Best western web site was easy and the price was best around.

Review collected in partnership with Best Western
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1Thank T1700MFwilliamd
Jenison, Michigan
Reviewed 1 March 2017

This hotel is near Birch Run Outlet Mall so that made the location perfect for us. The hotel is larger than it appears from the road since the rooms wrap around the interior parking lot. The lobby is large with a fireplace that opens on two sides. There are comfortable chairs on both sides of the fireplace making it a...

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Helpful?
Thank Wendy V
BWBRCustomercare, Director of Sales at Best Western of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you for your response on your recent stay here at our property in Birch Run. I am happy that you liked the location and the set up of our lobby and Fireside Bar and Grill. However I am concerned with the noise occurrence that you experienced during your stay. We are currently still working out the breakfast...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Best Western of Birch Run/Frankenmuth

Address: 9087 E Birch Run Road, Birch Run, MI 48415-9747 (Formerly BEST WESTERN of Birch Run/Frankenmuth)
Region: United States > Michigan > Birch Run
Price Range: $81 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western of Birch Run/Frankenmuth 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Best Western Of Birch Run / Frankenmuth Hotel Birch Run
Best Western Birch Run
Birch Run Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western of Birch Run/Frankenmuth staff and other travellers.
4 questions
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Questions? Get answers from Best Western of Birch Run/Frankenmuth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 104 inside courtroom, lots of windows large room.”
smoo1956, 20 Feb 2017 | Read review
“Possibly staying in the front section may be better, unsure.”
richardaB9291PQ, 7 Jan 2017 | Read review
“Some rooms you enter from a hallway, some from the outside, I guess it would be personal preference.”
juliesroom2, 1 Jan 2017 | Read review
“They have pet-friendly rooms upon request”
igor948, 1 Jan 2017 | Read review
“If using the pool/hot tub area, ask for a room in the main building.”
mandyr453, 29 Dec 2016 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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