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All reviewsoutlet mallmanager andyhot tubpotatoesbreakfast roomeggsstaying at this hotelthe general manageroatmealrooms are cleangreat stayfront desk staffshopping tripafter a long daynice place to staysausagehot breakfast
Terrible visit...Stayed two nights...Both nights were bad for sleeping..Doors being slammed constantly until 2:30 am..Kids yelling in the hallway, people fighting in the hallway. Sticky carpeting in our room. Another issue was the pool area...Blood on the floor by the pool, and my suit was...More
Thank Betty P
Response from CarlsonRezidor, Customer Care at Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MIResponded 8 April 2017
Thank you for reaching out to us. We apologize for the multiple issues you've encountered in regards to the pool, the tub and the noise at that time. This is not the kind of experience we want our valued guests, like you, to have. Your...More
The front desk staff was friendly. The breakfast was good. If only the room were clean. There were food stains on the bedspread. The carpet did not seem vacuumed, as there were particles of something all over.More
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Thank Tim L
Response from CarlsonRezidor, Customer Care at Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MIResponded 31 March 2017
Thank you for reaching out and writing your review. We are glad that you appreciate the friendliness of our staff, as well as our "Be Our Guest" breakfast. On the other hand, we are sorry that you were not satisfied with the cleanliness of your...More