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Holiday Inn Express Benton Harbor

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Traveller (8)
Room & Suite (30)
Dining (8)
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Overview
  • Excellent52%
  • Very good25%
  • Average14%
  • Poor5%
  • Terrible4%
Travellers talk about
“cinnamon rolls”(10 reviews)
“front desk”(40 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Holiday Inn Express Benton Harbor
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Special Offer:Book Direct and Save
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Rooms
5 Jun.6 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (273)
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270 results
Traveller rating
135
70
38
14
13
Traveller type
Time of year
LanguageEnglish
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135
70
38
14
13
Show reviews that mention
All reviewscinnamon rollsfront deskthe breakfast arearoom was cleana great place to staystaff was friendlythe general managercontinental breakfastthird floorwould stay here againfamily vacationupon checkeasy accessbentonvictorycharlotteinterstate
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1 - 5 of 270 reviews
Reviewed 4 weeks ago via mobile

This is one of the best Holiday Inns that we have ever stayed at. Hotel was quiet, room was spacious and clean. Friendly and efficient staff. Breakfast was hot and delicious - pancakes, sausage, premade omeletts and more. Highly recommend.

Thank bfitnhappy
Response from Kyle R, General Manager at Holiday Inn Express Benton HarborResponded 4 weeks ago

Thank you so much for you review. We do our best to meet our guest expectations. I am glad you enjoyed our breakfast and I am also glad that our staff was efficient. Sincerly Charlotte Witt Front Desk manager

Hotel's Favourite
Reviewed 15 October 2017

I have to give this place a good review because of the excellent manager. We had to spend an extra week in Michigan because we could not get back to Florida due to Hurricane Irma damage. The price of this place knocked our socks off...More

1  Thank HapColumbia_MD
Response from Kyle R, General Manager at Holiday Inn Express Benton HarborResponded 16 November 2017

Dear HapColumbia_MD, Thank you for taking the time to leave us a review at the Holiday Inn Express & Suites of Benton Harbor, It is delightful to learn that you had a chance to experience our wonderful hotel! Thank you for leaving such a wonderful...More

Reviewed 19 March 2018

The room was very spacious and clean. The bed was amazing! The staff was super friendly. We stayed on the third floor and it was very quiet. The pool was nice and warm. The breakfast area was very nice and lots of options. We did...More

1  Thank willowpassion38
Response from Kyle R, General Manager at Holiday Inn Express Benton HarborResponded 4 weeks ago

Dear guest Thank you for your feedback. We pride ourselves in doing our best for our guest. I am glad you had a pleasant stay. I am sorry about the heater. I will have maintenance take a look at it . Once again thank you...More

Reviewed 8 March 2018

The Saint Joseph River decided to run a bit over it's banks and we were given a few minutes to grab some stuff and get out. A quick search on hotwire brought us to our local Holiday Inn Express, a place we've driven by, but...More

Thank TruckDriverFritz
Response from Kyle R, General Manager at Holiday Inn Express Benton HarborResponded 4 weeks ago

Dear guest I am sorry your room was not serviced while you were here. That is not our standard. I will talk to my housekeeping staff and remind them to check every room one for service thank you for your review. Sincerly Charlotte Witt Front...More

Reviewed 25 November 2017

When we arrived at the hotel, we were greated and thanked for being a rewards member. I asked if we could have an accessible room. Desk person Charlotte not only said no problem, she took us to the room to make sure it would be...More

1  Thank Bernardle
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 100 - USD 298 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
USD 100 - USD 298 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (8)
Room & Suite (30)
Dining (8)
Pool & Beach (7)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Lnze04
5 May 2017|
AnswerShow all 3 answers
Response from Kyle R | Property representative |
We have a presidential suites that might fit your need's it has two rooms with an arched doorway, it includes 3 beds: Two double beds in one room, and a king bed in the other. it also has two bathrooms. Please feel free... More
0
Votes
Debi P
1 July 2016|
AnswerShow all 3 answers
Response from Heidi F | Property representative |
Our Jacuzzi suite offers a king bed, 2 TV's a wet bar, microwave and refrigerator, and a Keurig coffee maker. We also have a stand up shower in the bathroom as well as the 2 person Jacuzzi tub with jets. There is also a... More
1
Vote
hays2002
27 June 2016|
Answer
Response from abenameur | Property representative |
Good Morning and thank you for your interest in staying at our hotel during your next trip to the area. Some rooms have a sofa beds, they're the King Leisure suites. We're looking forward having you. Warm Regards, Andy
0
Votes
Room Tips
"a room in the rear may be more quiet."
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"Ask Victory!"
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"Ask for a room on the back side of the hotel away from the interstate."
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"My room was on the first floor away from pool and gym"
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