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Fairfield Inn Bay City

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Fairfield Inn Bay City
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131 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Reviewed 4 days ago NEW

Staff very helpful in knowledge of Bay City for my business stay. Great WiFi service. Todd at the front desk had exceptional customer service. The hot breakfast bar was very good. The hostess (I forgot her name) kept the area clean and well stocked. Rooms clean and very comfortable bed. I would stay here again.

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Helpful?
Thank Jennifer p
Judi M, General Manager at Fairfield Inn Bay City, responded to this review

Thank you for taking the time to write a review of your stay with us. We truly value your opinion and we have shared your review with the entire staff. We hope to see you again in the future.

Reviewed 2 weeks ago via mobile

My friend and I booked a night through Expedia for a stay-cation, however Expedia booked us the wrong weekend and almost wrecked our plans. Todd at the front desk was very accommodating and gave us a good room at a great price for all our troubles. He was friendly, funny, and relatable! Thanks Todd and Fairfield Inn!

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Helpful?
Thank Alexandra H
Judi M, General Manager at Fairfield Inn Bay City, responded to this review

Thank you for such a great review. Todd is a great employee and we are happy that he was accommodating and took care of Expedia's error. We hope you a great "Stay-cation" and we hope to see you again.

Reviewed 2 weeks ago

Had booked one room and really needed two, but didn't have any problem getting the second room for the same rate. They were able to keep us on the same floor just 3 doors down. They serve breakfast every morning, which is included in your room rental. They have something for everyone, waffles, eggs, cereal, fruit, juice, milk, yogurt, coffee,...

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Helpful?
Thank jackie W
Judi M, General Manager at Fairfield Inn Bay City, responded to this review

We are extremely happy to hear that you had such an awesome stay with us. We truly appreciate you taking the time to write us a great review. We look forward to seeing you again in the future.

Reviewed 3 weeks ago via mobile

Stayed in late December with my family, the room was clean and comfortable. Where Fairfield shines is through exceptional customer service, specifically from Kelly- an enthusiastic employee that radiates positivity and turned a ho hum continental breakfast into a meal my family and i shall not forget. Thanks for the great stay. I highly recomend the Fairfield Inn- Bay City....

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Helpful?
Thank Keegan N
Judi M, General Manager at Fairfield Inn Bay City, responded to this review

We appreciate you staying with us and sharing your experience. We are happy that you had the chance the meet Kelly. She is a great employee who connects with every guest she meets. We hope we get to see you again in the future.

Detroit, Michigan
Reviewed 4 weeks ago

Great experience from the moment I walked in. Todd at the front desk was so friendly and went out of his way to be gracious host. He is a real asset to the hotel.Kelly who served breakfast could not have been any better. Best breakfast service at a hotel I ever had.

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Helpful?
Thank SMMJEC
Judi M, General Manager at Fairfield Inn Bay City, responded to this review

Thank you for taking the time to write a review regarding your stay with us. Todd and Kelly are two of our great staff members. I am pleased to hear that they were a part of making your stay great. Hopefully we have the pleasure of seeing you again in the future.

Reviewed 13 November 2016 via mobile

We had a wonderful stay here! Hotel was very clean and family friendly. We took advantage of the later pool hours and had a blast. The continental breakfast was amazing! So much to choose from and we were all ready to start our day. Thank you Kelly and Jessica for exceptional customer service.

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Helpful?
Thank Nicole K
Judi M, General Manager at Fairfield Inn Bay City, responded to this review

Thank you for leaving us such a nice review. We were happy to hear that you had a wonderful stay with us. Kelly and Jessica are a great part of our staff and I am glad that they were able to provide you with exceptional customer service. We hope to see you again soon. Thank you.

Cleveland, Ohio
Reviewed 10 November 2016 via mobile

Staff was very very nice and the room was clean. Would recommend. Close to restaurants as well. I was here for a business trip so I not get to see much of the city, but from what I hear it is nice and a fun spot to visit. Especially in the summer time!

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Helpful?
Thank cwilsonsoccer
Judi M, General Manager at Fairfield Inn Bay City, responded to this review

Thank you for taking the time to review our property. We are pleased to hear that you enjoyed your stay with us. Bay City is definitely a great place to visit during the summer. We hope to see you again soon.

El Paso, Texas
Reviewed 23 October 2016 via mobile

I stayed at the Fairfield for five days while on a business trip to the area. I found the facility and the staff to be wonderful. My room was clean and fresh. Breakfast every day was good and filling. The staff was always friendly, helpful, and responsive. I've read the other reviews and find them to be quite surprising considering...

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Helpful?
Thank troyr987
Judi M, General Manager at Fairfield Inn Bay City, responded to this review

Thank you for your positive feedback regarding your recent stay at our hotel. I am so happy that you had a great experience while staying with us. We enjoyed the talks and the pictures of your family. Thank you again for choosing the Fairfield Inn Bay City and we look forward to serving you in the future! Have a WONDERFUL...

Reviewed 21 October 2016 via mobile

Any hiccup was handled beautifully. Will definitely stay again. Great staff, room had microwave and refrigerator, as well as pull out couch bed and table and chairs. I've read other reviews saying things were dated, but my room was wonderful

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Helpful?
Thank erinrb913
Judi M, General Manager at Fairfield Inn Bay City, responded to this review

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Look forward to seeing you in the future. Have a WONDERFUL weekend, Judi M

Portage, Michigan
Reviewed 13 October 2016

This is a very dated hotel badly in need of repairs and maintenance. The mattresses were sunken in middle, bath faucet leaked, toilet with older split seat not tightened right, lobby with stained carpets. A plus was good breakfast offered and very nice staff...the only plus.

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Helpful?
Thank Sue L
Judi M, General Manager at Fairfield Inn Bay City, responded to this review

Thank you for taking the time to complete an online survey. I am sorry that you had problems with your stay. I will have my maintenance engineer look into everything right away. We truly appreciate all feedback and I am very sorry your stay was anything but perfect! Everything we do is aimed at providing you with an excellent hotel...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Fairfield Inn Bay City

Address: 4105 East Wilder Road, Bay City, MI 48706
Region: United States > Michigan > Bay City
Price Range: $102 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Bay City 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Fairfield Bay City
Bay City Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Bay City staff and other travellers.
3 questions
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over a year ago
Amesville, Ohio
over a year ago

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Questions? Get answers from Fairfield Inn Bay City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the back side face mall and restaurants.”
 of 5 bubbles jackiewH4424NH, 6 Jan 2017 | Read review
“Choose a room away from the elevators.”
 of 5 bubbles Stevestanga, 5 Oct 2016 | Read review
“top floor is best, I think, for quiet”
 of 5 bubbles momcop, 25 Sep 2016 | Read review
“Third floor seems to be very quiet”
 of 5 bubbles Hoagys2, 25 Sep 2016 | Read review
“We always ask for 3rd floor is available. Not had any trouble reserving one on 3rd.”
 of 5 bubbles larueewing, 8 Sep 2016 | Read review
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