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Firekeepers Casino Hotel

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Firekeepers Casino Hotel
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328 Reviews from our TripAdvisor Community

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Showing 328: English reviews
Frankfurt, Germany
Reviewed 3 weeks ago via mobile

It had been a while since I had played Bingo so it was with some reluctance that I agreed to give it a try at the Firekeepers Casino recently. Despite not winning a dime we thoroughly enjoyed ourselves. The casino offers easy access from I-94 and ample parking. The location is good sized, clean and the staff could not have...

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Helpful?
Thank ccbb3306
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

Thank you for your review. We are glad you returned to play Bingo and enjoyed yourselves. The Bingo room has had a new manager for the last year-and-a-half and Kelley has done a great job to improve conditions and the games. Although the games may be a bit more complex, they add to the fun and our regulars who visit...

Wixom, Michigan
Reviewed 4 weeks ago via mobile

The drive is about 2 hours long but one your there it's like a fun filled excersion. Even if your not in to gaming the environment just has you going, the restaurants inside has great service in top of good food, night club settings to spa treatments.

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Helpful?
Thank wash2016
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

We appreciate you and your four-star review of our Four Diamond Hotel. We're glad that you had so much fun at FireKeepers. As you wrote, there are so many things to do here and the people watching is as good as the food in all of our restaurants--all with the friendliest service in every area. Thank you for writing and...

Toledo, Ohio
Reviewed 5 weeks ago

We spent a night there while playing at the casino. They offered great service, nice, clean rooms and a fun atmosphere. We had wonderful meals both at the resturaunt and in the casino. We had a wonderful time and will surely go back again.

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Helpful?
Thank Jan M
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

Hi Jan--We appreciate you and your five-star review that cites some of the prime reasons guests choose to stay, play and "Get Their Vegas On" at FireKeepers Casino Hotel. Our Four Diamond property is the recipient of annual "Best of" awards from the industry as well as daily accolades like yours from guests. Over-the-top service; clean, comfortable luxurious rooms; amazing...

Reviewed 2 November 2016 via mobile

We took our daughter for her birthday and it is always a nice little get away. The rooms are spacious and clean. The pool area has a hot tube, sauna, and steam room, very relaxing and also very clean. The buffet is awsome, alot of variety! The casino is spacious and clean, but not many pay outs. So spend your...

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Helpful?
Thank Jeannetta R
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

Thank you, Jeanetta, for your four-star review of our Four Diamond hotel. We appreciate your choosing FireKeepers Casino Hotel to celebrate your daughter's birthday. Great place for a getaway. We're sorry you didn't join the ranks of the hundreds of winners each day playing slots but we're glad you enjoyed award-winning Mijem Buffet with all that amazing food and that...

Huntsville, Ohio
Reviewed 1 November 2016 via mobile

Really clean rooms,great restaurants with excellent food.Staff was very helpful and courteous.It is easy to get to off I-94 outside of Battle Creek.Very impressed with the setup of the hotel and the casino.

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Helpful?
Thank Keith B
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

Thank you, Keith, for your five -star review of our Four Diamond hotel. As you noted, the location and easy access to I-94 is just one of the many features that make guest visits relaxing and enjoyable. All areas on the property are clean, comfortable and safe and the great variety of restaurants at FireKeepers are award-winning and renowned for...

Saginaw, Michigan
Reviewed 29 October 2016

I was at FireKeepers for a conference. The workers were great & were so friendly. The room was very nice and clean. Only complaint I have about the room was that I notice the light color of the drapes and I did use the pulls to close them but sometimes you have to handle the drapes to close them tight...

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Helpful?
Thank Jo B
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

Hi Jo--we appreciate your four-star review of our Four Diamond Hotel. The staff in all areas is dedicated to providing world-class guest service and we're glad you had an opportunity to experience it. We're sorry if your room drapes did not close tightly leaving your hands oily and we will forward that information to our hotel staff for them to...

Rives Junction
Reviewed 27 October 2016

Firekeepers is a great place to go and gamble, have dinner , shop , and sleep. I ask for the rooms not by the boiler. They are very loud. If you can get a room with windows facing east. More peaceful .

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Thank Jackie D
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

Thank you for your four-star review, Jackie. We're glad you enjoy FireKeepers and have so much fun there. Isn't our Four Diamond, award-winning property the best? You bet! The industry keeps showering us with one award after another. Thanks again and we hope to see you again soon.

Reviewed 26 October 2016 via mobile

The rooms are excellent. We stayed in the fireplace suite last time and loved it!! We can no longer stay in a regular room, it is worth the money. All rooms have doorbells, which have a do not disturb option.

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Thank Carrie S
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

Thank you, Carrie, for your five-star review of our Four Diamond hotel. We're glad you enjoyed your fireside suite--they are highly requested and we agree that they are definitely worth the money. A perfect setting for that romantic getaway! We hope to see you again soon.

Dearborn, Michigan
Reviewed 21 October 2016

Here for a conference. The main entrance is supposedly non-smoking BUT it's not. It reaks of cigarette smoke. There is only 1 entrance to the hotel (right by "non-smoking" section of the casino). But the smell was horrible. Had to hold my breath. The conference/event rooms are nice - BUT are next to a glass wall of the smoking casino....

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3Thank HR_Visitor1
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

Thank you for your review. Just as an FYI: We utilize a state-of-the-art air removal system that incorporates 5,000 floor vents which push interior air and smoke upwards to high ceilings where the air is continually replaced by fresh outside air and circulated downward to the floor. We understand that for some guests who do not smoke, any contact with...

North Riverside, Illinois
Reviewed 20 October 2016

Spent two nights here on our way home from northern Michigan and were pleased with the accomodations. Room was large and well kept. Found the staff to be very helpful and conscientious. Not a bad value for weekend nights compared to some of the other hotels that are attached to casino's.

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Thank Ken R
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

Thank you Ken for your five-star review of FireKeepers' Four Diamond Hotel. Our mission at the hotel, and in all other areas, is to offer our guests the most exceptional service and products. We aim to create positive experiences and memories for everyone who visits. And, from your review, we've succeeded. We hope you will return soon to enjoy another...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Food & drink at the hotel
Nibi
Nibi
Cuisines: American
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The newly-awarded AAA Four-Diamond 243 room hotel features a variety of rooms perfect for any occasion. Guests can enjoy one of 217 Classic rooms that feature an array of amenities. The hotel also features 24 Deluxe and Fireside suites that include separate sitting areas and expansive bathrooms with Jacuzzi tubs. For the ultimate in luxury, stay in one of our Presidential Suites, loaded with extravagant features inducing a granite wet bar, full kitchen and even a baby grand piano. The hotel also features an array of indulgent amenities including a multi-level pool, steam room and sauna, exercise room, business center, room service, dry cleaning and laundry service, and ADA accessible rooms. The events center features a 2,000 seat flexible space that can be used for corporate meetings and banquets. FireKeepers Casino Hotel features 2,900 of your favorite slot machines, 70 table games, 15 table Poker room, 500-seat live Bingo Room, four exciting bars and lounges, and six sizzling restaurants. Try our Wine Spectator awarded fine dining restaurant, Nibi, and sample a superbly prepared filet mignon or a variety of succulent seafood. Chi Mon-ee's and Amazen Blazen' feature grab n' go food that satisfies. Mijem buffet features a variety of delicious offerings including seafood, Asian, Italian and an array of desserts. Enjoy great comfort any time of day at Cafe 24/7. Our newest restaurant Smoke n' Fire features interesting barbeque eats, great for any pallet. ... more   less 

Additional Information about Firekeepers Casino Hotel

Address: 11177 Michigan Ave E, Battle Creek, MI 49014-8904
Region: United States > Michigan > Calhoun County > Battle Creek
Price Range: $350 - $350 (Based on Average Rates for a Standard Room)
Number of rooms: 243
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Firekeepers Casino Hotel staff and other travellers.
11 questions
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Ohio
1 month ago
Newport, Michigan
7 months ago
Perrysburg, Ohio
over a year ago

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Questions? Get answers from Firekeepers Casino Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“East side rooms are quieter”
 of 5 bubbles jackied166, 27 Oct 2016 | Read review
“8th Floor was nice and quiet. Elevators are fast so that is not an issue.”
 of 5 bubbles HR_Visitor1, 20 Oct 2016 | Read review
“Splurge and go for the suite. You'll be happy you did.”
 of 5 bubbles 236DChandler, 17 Sep 2016 | Read review
“Request a king room, there's a lot more room to move around.”
 of 5 bubbles emily2383, 7 Sep 2016 | Read review
“all the rooms that I have stayed in were great, no complaints on any of the floors.”
 of 5 bubbles 373joanng, 3 Sep 2016 | Read review
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