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Firekeepers Casino Hotel

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Firekeepers Casino Hotel
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337 Reviews from our TripAdvisor Community

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Showing 337: English reviews
STURGIS
Reviewed 2 days ago NEW

this is a delightful hotel, rooms are spacious, clean and decorated nicely., beds are very comfy, bathroom is large with double sinks, walk in shower, nice table to eat, with refridge, room service breakfast was great from fire & smoke. staff very friendly, pool area is great, with large whirlpool, sauna, and steam room...very nice stay!!

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Helpful?
Thank Michael L
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

Thank you for the five-star review of our Four Diamond Hotel, Michael. You related so many aspects of FireKeepers that our guests enjoy every day. Delightful, comfortable, friendly are oft-used descriptions of the property with wonderful restaurants and room service; a spacious pool area and so much more...we appreciate your review and you!

Charlotte, Michigan
Reviewed 2 days ago NEW

We have been blessed with having my Grandmother for 93+ years. She still visits Firekeepers as much as she can (weekly) It has turned into a family gather place. Our Family from all over Michigan and sometimes further, gathers anytime Grandma is there. We sometimes stay at the hotel, we have eaten at every place in the Casino and never...

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Helpful?
Thank Angie F
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

Thank you for your stellar review, Angie! Like so many others who have let us know that FireKeepers has become the place their families most like to gather, we appreciate your making us your, "home away from home." We love to take care of our guests, feed them amazingly satisfying food, and make them as comfortable as possible. Our state-of-the-art...

North Olmsted, Ohio
Reviewed 1 week ago

When we got there we were shocked. In this day and age there is still SMOKING allowed. Come on, catch up with the rest of the world and ban that harmful unhealthy and smelly activity - and don't kid yourself, the no-smoking area in the Casino is a joke - Ban smoking all together and watch customer participation go up...

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Helpful?
Thank pmasarik
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

Thank you for taking time from your busy day to write to us to make us aware of your feelings and feedback concerning the level of smoke you experienced at when visiting FireKeepers. We understand that for guests who have an aversion to an environment where there is a lot of smoking from other guests, this can be a problem...

Chicago, IL
Reviewed 2 weeks ago

I had the pleasure of staying at this Casino Hotel and it was a pleasant experience. The rooms where nice and clean. The food was ok for a Casino and the slots where not to bad. I would definitely come and stay at this Casino again.

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Helpful?
Thank imani164
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

We appreciate you and your five star rating in your review of our Four Diamond hotel! FireKeepers' clean and comfortable hotel rooms filled with amenities guests enjoy are one of the highlights of their visit. World-class restaurants and award-winning guest service top off slots that pay jackpots of all sizes each day to thousands of guests. We're glad you enjoyed...

Northbrook, Illinois
Reviewed 2 weeks ago

Enjoyed, except SMOKY! Hand dinner with Daughter and Husband at the Buffet Rest. I noticed the NON SMOKING SESSION for gambling was ok. Employee's Friendly, quite slot of slot machines, but the card tables are priced to high. Overall driving in the entrance is Beautiful and parking is great!

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Helpful?
Thank mikitaroff777
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

We appreciate your four-star review of our Four Diamond Hotel. Our state-of-the-art air exchange system includes more than 5,000 floor vents that push inside air and smoke to the high ceilings where they are moved outside, replaced by fresh air that is pushed back down to the floor. This system does a great job every day. We do understand that...

Monroeville, Indiana
Reviewed 2 weeks ago

We stayed the 29th. Room was great very spacious. Beds were very comfortable. Food was great, check in was easy, staf was very friendly and helpful. Only down side is no smoking in room. But that's Michigan law. Would definitely return and stay overnight again.

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Helpful?
Thank Redsgirl65
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

Thank you for your five-star review of our Four Diamond Hotel! We're so glad to learn you had such a great time staying at FireKeepers Casino Hotel. You summed it up: wonderful food, over-the-top staff dedicated to creating pleasant memories and taking care of you; and lots of fun. We hope you will return soon and stay with us again.

Michigan
Reviewed 2 weeks ago

We got there early and were happy they gave us a room with no problem...rooms are nice, clean and ours was complimentary which is always nice...We like this casino because of all the slots there is to play in one place..unlike Hollywood in Toledo which is much smaller and very hard to win at....Firekeepers also provides us with coupons for...

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Helpful?
Thank whitey520
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

We appreciate your four-star review of our Four Diamond hotel. Guests truly enjoy FireKeepers Casino Hotel for all of its amenities and features: clean and comfortable rooms with the most comfortable beds around; nearly 3,000 slots that pay like crazy with large and small jackpots going off regularly; the best restaurants one could hope for to please any palate, purse...

Stanwood, Michigan
Reviewed 3 weeks ago

We liked the layout, the casino was top notch. The place looked and felt very nice. Ate at the restaraunt and the meal was very good. I checked into renting a room it seemed to very pricey. Maybe if they had some tpe of deal we would stay.

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Helpful?
Thank charlieannie
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

Thank you for writing your review with a four-star rating of our Four Diamond hotel. We appreciate your thoughts about the casino, property and our award-winning restaurants. Just as an FYI: the hotel rates are quite comparable to other area casino hotels. There are often discounts for guests who visit on a regular basis and qualify with their play. Thank...

Kalamazoo
Reviewed 10 December 2016

Really nice hotel attached to Firekeepers Casino. The casino is the attraction here and there is not much else to do in the immediate area around the hotel. That being said most guest are here to gamble just as I was. The rooms are very clean and the linens and towels are very nice. A keurig coffee maker and refrigerator...

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Helpful?
1Thank MC5
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

We appreciate you and your four-star review of our Four Diamond hotel and especially your noting of some of the amenities that please our guests. Clean, comfortable, spacious, friendly and caring: these are words many use to describe their stays at FireKeepers Casino Hotel. We agree with your thought: "Great place for a short getaway." Thank you again and we...

Frankfurt, Germany
Reviewed 15 November 2016 via mobile

It had been a while since I had played Bingo so it was with some reluctance that I agreed to give it a try at the Firekeepers Casino recently. Despite not winning a dime we thoroughly enjoyed ourselves. The casino offers easy access from I-94 and ample parking. The location is good sized, clean and the staff could not have...

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Helpful?
Thank ccbb3306
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

Thank you for your review. We are glad you returned to play Bingo and enjoyed yourselves. The Bingo room has had a new manager for the last year-and-a-half and Kelley has done a great job to improve conditions and the games. Although the games may be a bit more complex, they add to the fun and our regulars who visit...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Nibi
Nibi
Cuisines: American
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The newly-awarded AAA Four-Diamond 243 room hotel features a variety of rooms perfect for any occasion. Guests can enjoy one of 217 Classic rooms that feature an array of amenities. The hotel also features 24 Deluxe and Fireside suites that include separate sitting areas and expansive bathrooms with Jacuzzi tubs. For the ultimate in luxury, stay in one of our Presidential Suites, loaded with extravagant features inducing a granite wet bar, full kitchen and even a baby grand piano. The hotel also features an array of indulgent amenities including a multi-level pool, steam room and sauna, exercise room, business center, room service, dry cleaning and laundry service, and ADA accessible rooms. The events center features a 2,000 seat flexible space that can be used for corporate meetings and banquets. FireKeepers Casino Hotel features 2,900 of your favorite slot machines, 70 table games, 15 table Poker room, 500-seat live Bingo Room, four exciting bars and lounges, and six sizzling restaurants. Try our Wine Spectator awarded fine dining restaurant, Nibi, and sample a superbly prepared filet mignon or a variety of succulent seafood. Chi Mon-ee's and Amazen Blazen' feature grab n' go food that satisfies. Mijem buffet features a variety of delicious offerings including seafood, Asian, Italian and an array of desserts. Enjoy great comfort any time of day at Cafe 24/7. Our newest restaurant Smoke n' Fire features interesting barbeque eats, great for any pallet. ... more   less 

Additional Information about Firekeepers Casino Hotel

Address: 11177 Michigan Ave E, Battle Creek, MI 49014-8904
Region: United States > Michigan > Calhoun County > Battle Creek
Price Range: $349 - $349 (Based on Average Rates for a Standard Room)
Number of rooms: 243
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Firekeepers Casino Hotel staff and other travellers.
12 questions
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Ohio
2 months ago
Newport, Michigan
8 months ago

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Questions? Get answers from Firekeepers Casino Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floors were nice, elevators quick”
 of 5 bubbles 199MichaelL, 17 Jan 2017 | Read review
“make sure to get a players card for future visits as you will get offers for complimentary rooms and coupons for food....”
 of 5 bubbles whitey520, 30 Dec 2016 | Read review
“Try it I thought it was high..”
 of 5 bubbles charlieannie, 28 Dec 2016 | Read review
“East side rooms are quieter”
 of 5 bubbles jackied166, 27 Oct 2016 | Read review
“8th Floor was nice and quiet. Elevators are fast so that is not an issue.”
 of 5 bubbles HR_Visitor1, 20 Oct 2016 | Read review
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