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Residence Inn Worcester

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Residence Inn Worcester
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287 Reviews from our TripAdvisor Community

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Showing 285: English reviews
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Connecticut
Reviewed 5 days ago NEW

Did not have a good visit (starting with the bottle of warm water and small bag of crackers - from a plastic bin - that they reward their Platinum Members with upon checkin.... sometimes it's better to give nothing than something so ridiculous). This Residence Inn has a very poor setup with little parking in front, and rear doors that...

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Helpful?
1Thank NH_Maine_2010
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, Thank you very much for taking the time to post your review! We do appreciate your loyalty to Marriott and you elite status. As a Platinum member you offer you a gift at check in time, which can be points or any item from the market. As a nice gesture, we also offer our guests water and some...

Washington, DC
Reviewed 3 weeks ago

Another guest came into the lobby after me and attempted to engage me in small talk as I waited to be checked in. The front desk person seemed oblivious; he said my name, asked me to repeat my phone number, even said what room I would be going to. The other guest started using my name and asking more questions...

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Helpful?
1Thank imho828
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, Thank you very much for taking the time to post your review! We appreciate your feedback tremendously! We are very sorry to hear that we did not meet your expectations during your stay with us. We totally understand your frustration about your check in experience. It is part of our check in procedure not reveal the room number,...

Winchendon, Massachusetts, United States
Reviewed 7 March 2017

This hotel is right up the street from the University of Massachusetts Medical Center. I arrived after having made my reservation via Internet. My suite was ready. I felt so comfortable in this suite. It was on a corner of the building. The bathroom area was a decent size; the bed was a king; the kitchenette was stocked with plenty...

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Helpful?
Thank Coral G
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, Thank you very much for taking the time to post your review! We appreciate your comments and hopefully we can serve you in the future again. Regards, The General Manager

Ohio
Reviewed 14 February 2017 via mobile

This Residence Inn is near the UMASS Hospital and Medical School. Check in was very quick and as expected. We stayed in a studio that had a kitchenette with two burner stove and typical amenities. This property appears to have been recently updated. Breakfast was substantial. Breakfast room was not crowded (Saturday morning, ~8:30).

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Helpful?
Thank MH13492
Ricardo S, Front Office Manager at Residence Inn Worcester, responded to this review

Dear Guest, Thank you very much for taking the time to post your review! We appreciate your business and are glad you enjoyed your stay! Regards, The General Manager

Reviewed 3 February 2017 via mobile

The hotel has a good location especially to the UMass Memorial Hospital and surrounding medical institutions, so it was recommended as a first option to us. We enjoyed the cozy and quiet room with necessary amenities for us as a family with child. Hotel has several backyard access/exits to the parking lot which made easy to carry your stuff and...

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Helpful?
Thank VahanDan
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, Thank you very much for taking the time to post your review! We appreciate your feedback about the location of the hotel, the rooms and the service. We hope to serve you in the future again. Regards, The General Manager

Middletown New Jersey
Reviewed 27 January 2017 via mobile

Our trip to Massachusetts was only for one night. The great reputation that Residence Inn has came shining through this Saturday in January. Outside was clean and well lit.Front desk area was well lit also and both Staff on duty were friendly and very helpful. As for the room,again clean and comfortable. We asked for dinner suggestion s at the...

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Helpful?
Thank Billy P
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, Thank you very much for taking the time to post your review! We appreciate your comments and will make sure share that wit the staff. We hope to serve you again in the future. Regards, The General Manager

New York
Reviewed 20 January 2017

Friendly and competent staff that make an effort to make me feel welcome...my home away from home for the past yr and half. Breakfasts,the evening snacks ...the manager and reception staff Especially Mr Quincy

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Helpful?
1Thank Ronkonkoma
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, Thank you very much for taking the time to post your review! We appreciate your feedback and will share with the staff your comments about the hotel. We hope to serve you in the future again. Regards, The General Manager

Reviewed 18 January 2017 via mobile

While we generally seek out Residence Inn when we need a hotel, we have not stayed in one recently. This Residence Inn is in generally excellent condition, with relatively new furnishings. The only real issue is the lighting in the room. It was somewhere between "non-existent" and "atrocious."

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Helpful?
Thank Kenneth T
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, Thank you very much for taking the time to post your review! We understand your frustration with the lightning in the room and we will definitely work to find a way to resolve this issue. Please let us know if there is anything else we can assist you. Regards, The General Manager

Middlebury, United States
Reviewed 18 January 2017

I thought that the hotel was very nice. The only concern that I had was an odor from the restroom that smelled like some sort of food dish. Weird right! I thought the staff were very pleasant and welcoming. My check-in took less than 3 minutes! Check the tape! I would recommend this hotel to anyone looking for a nice,...

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Helpful?
Thank garrpatrickm
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, Thank you very much for taking the time to post your review! Your feedback is very important to us! We are glad that you had a good check in experience and will address the issue in the bathroom for sure. That will help us improve our service. Thank you again! Regards, The General Manager

Atco, New Jersey
Reviewed 12 January 2017

We traveled to the area for a family event. stayed 2 night here. From the early check in request to check out hotel staff is friendly and helpful. Hotel was very clean and has all the amenities. Close to everything.

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Helpful?
Thank atcoSlaters
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, Thank you very much for taking the time to post your review! We do appreciate your comments and really hope to serve you in the future again. Regards, The General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ensure that your extended stay in Worcester, Massachusetts is the next best thing to being in your very own home. Pay a visit to the Residence Inn by Marriott Worcester and discover what brings guests back to us again and again. No matter where you want to go or what you want to see in and around Worcester, our central location makes us the ideal choice for executives, vacationing families and families visiting any of the colleges and universities in town. Perfectly located less than two miles from UMass Memorial Medical Center, our contemporary-style hotel offers effortless access to prestigious Worcester businesses, hospitals, and sports arenas including the DCU Center. ... more   less 

Additional Information about Residence Inn Worcester

Address: 503 Plantation Street, Worcester, MA 01605
Region: United States > Massachusetts > Worcester
Price Range: $194 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Worcester 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Residence Inn Worcester Hotel Worcester
Worcester Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Worcester staff and other travellers.
3 questions
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Worcester, Ma
10 months ago
Oakland
over a year ago

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Questions? Get answers from Residence Inn Worcester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suite!”
coralg247, 6 Mar 2017 | Read review
“Request a room that are facing east. The view of the city traffic is peaceful.”
garrpatrickm, 17 Jan 2017 | Read review
“I have stayed on all floors and all size rooms, each are comfortable and well equipped.”
S1231RQchristinah, 12 Oct 2016 | Read review
“4th Floor room, overlooking the back parking lot”
emcangel815, 12 Aug 2016 | Read review
“You can ask for a quiet room - or close to the elevator - but this is not a noisy place at all”
Lottacargo, 26 Jun 2016 | Read review
5 of 5