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Holiday Inn Express Boston North-Woburn

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#6 of 11 Hotels in Woburn
Certificate of Excellence
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Holiday Inn Express Boston North-Woburn
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174 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Boston North-Woburn
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Showing 164: English reviews
Baton Rouge, Louisiana
Reviewed 29 August 2015 via mobile

I was very surprised at how nice this hotel was inside. The room was very nice with a super comfortable bed. The room was very large and close to lots of places to eat. The only surprise was the very small bathroom. Good choices for breakfast. Great for family stays or business stays.

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Helpful?
Thank James C
Elizabeth S, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you so much for providing feedback regarding your stay. I am happy that you enjoyed your time with us and hope that you will return when you are in the area again.

Reviewed 27 August 2015

We stayed for a week in late July. The hotel and rooms were very clean, the breakfasts were good, with a lot of variety, and the bed and pillows were very comfortable. The only issue was the itsy, bitsy, teeny bathroom. The front desk staff was very helpful. When we checked into our room we noticed a large number of...

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Thank deb s
Elizabeth S, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that the Front Desk staff was able to accommodate your request for a quiet room. We hope you will visit us again.

Pocono Summit, Pennsylvania
Reviewed 27 August 2015 via mobile

After seeing some bad reviews I was questioning our decision to choose this hotel. But we were very happy with it. Rooms were clean. Beds and pillows were comfortable. All staff that we had contact with were very friendly and helpful. The breakfast was more than we expected and plenty of choices for us. The train station is 1.5 miles...

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Thank Linda53468
Elizabeth S, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you so much for your comments regarding your stay. I am so happy that you enjoyed your visit with us and that you were "pleasantly surprised".

Troy, Michigan
Reviewed 24 August 2015

Met our budget for a 3 night stay in the area(definitely went on a food vacation, and lobstah gets pricey) Manager was very friendly and courteous when we checked in. Did try to upsell us the old trolley tours.. Very convenient location to 95 and 93 as well as the Lowell Commuter Rail Line.. Breakfast was great all 3 mornings.....

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Helpful?
Thank crazistevo
Elizabeth S, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you for taking the time to provide feedback regarding your recent stay with us at the Holiday Inn Express. I am so happy that you enjoyed your visit and I hope to have you with us again should your travels bring you back to the Boston North area.

Boston, Massachusetts
Reviewed 19 August 2015

Unfortunately, management put a trainee at the counter on her very first day, rather than allowing her to "shadow" for a few days or week. Her lack of professionalism was breath taking at my cost rather than on Holiday Inn's dime as a trainee. She was very confused by the fact that the credit card I handed over in person...

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Thank DKW_travels
Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you for your review. I apologize that your check-in experience did not meet with your satisfaction. The new front desk agent --just to clarify, was not working on her first day of the job. She is new but is with the front office manager every step of the way and when you checked in, the front office manager was...

Reviewed 17 August 2015 via mobile

We stayed at this hotel for 2 nights and from the first step inside Anna made sure we were good to go. Her genuine hospitality and duty to providing impeccable customer service went above and beyond. Her professional posture in how she interacted with guests and conducted herself will definitely make this our go to hotel whenever in the area....

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Helpful?
Thank Jennifer H
Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you so much for your review! I loved the title with Anna, Anna Anna! Thank you for mentioning how helpful Anna was during your stay--we are very lucky to have her on our team and she is a wonderful front office manager and leader. I will personally thank her. I am pleased to se that you also enjoyed Pancake...

Reviewed 16 August 2015 via mobile

I was there for 3 days. The front desk ladies are excellent. Anna, Molly and the pretty gal Kendall. They are very helpful and give us good direction on where to go in Boston. We signed up for a trolley tour but it wasn't so good. Anna and her wonderful team even help me to get a refund back. And...

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Helpful?
Thank William T
Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you for taking the time to submit your review. I was happy to read that you enjoyed your stay and that my fabulous team at the front desk helped you with your trolly tours. I am sorry that the tour did not meet your expectations and was happy to read that the staff was able to obtain a refund...

Memphis, Tennessee
Reviewed 16 August 2015

I reserved one night stay at this hotel. Generally, I chose this chain for their commitment to be "green" which includes using fewer fragrances and chemicals during the process of cleaning the rooms. I checked into this hotel at about 3 in the afternoon and checked out by 5:30pm due to the toxic fragranced cleaning compounds in the room. In...

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Helpful?
Thank Jac p
Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you for your review. I apologize if you felt that the cleaning products we use to clean the guestrooms was overpowering. I did check the room after you checked out and I did not feel the room had any overpowering cleaning smells. As prmoised, I did contact IHG Rewards and was advised that since the room was on points...

Rockford, Illinois
Reviewed 15 August 2015

Brand new hotel and the rooms are very beautiful, great design and layout. Had an amazing night sleep, top quality bedding, pillows and mattress, also very quiet. Complimentary breakfast is easy and satisfying. I travel quite often and almost always use Holiday Inn hotels, so far this is the very best one I have ever stayed at ever. I usually...

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Helpful?
Thank Jeanne R
Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you for taking the time to submit your review. I was so pleased to read that you loved our hotel! It is amazing...I agree. Thank you for mentioning how helpful David, Anna and Molly were during your stay. I will personally share your review with them and will thank them for all that they do on a daily basis...

Blairsville, Georgia
Reviewed 10 August 2015

Nice room . . . very clean and newly renovated hotel just north of Boston. Easy trip to the city, shore, or NH mountains. Attached to Joe's American Bar and Grill... great food and drinks. Excellent staff. Anna at the front desk changed our room to be away from the elevator, and she later was able to squeeze us in...

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Helpful?
Thank Willard W
Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you for taking the time to submit your review. I was pleased to read that you enjoyed your stay and that Anna was especially helpful. Anna is a great representative of our hotel and we are very lucky to have her as part of our team. I will share this with Anna and will thank her for a job...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the new Holiday Inn Express Boston Woburn! Woburn's newest and most modern Holiday Inn Express Hotel is located off Interstate 95, near the Interstate 93 interchange. Our hotel is conveniently situated among Woburn hotels, just minutes from a wide range of businesses and five universities including Tufts University. Located just 11 miles from the Boston Logan Airport, business travelers will benefit from the proximity of our Holiday Inn Express hotel to many nearby companies including Raytheon Explore Woburn and admire New England's stunning architecture, including the library's Victorian-Gothic structure designed by Henry Hobson Richardson. Drive five miles to Lahey Clinic Medical Center. Tour historic Boston and Lexington-Concord attractions, only ten miles away. Visit friends or loved ones at the Visitor Control Center at Hanscom Air Force Base. ... more   less 

Additional Information about Holiday Inn Express Boston North-Woburn

Address: 315 Mishawum Road, Woburn, MA 01801 (Formerly Hampton Inn Boston/Woburn)
Region: United States > Massachusetts > Woburn
Price Range: $137 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Boston North-Woburn 3*
Number of rooms: 93
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Also Known As:
Hampton Inn Boston/Woburn Hotel Woburn
Hampton Inn Woburn
Woburn Hampton Inn
Hotel Style:
#4 Family Hotel in Woburn
#5 Business Hotel in Woburn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Boston North-Woburn staff and other travellers.
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Questions? Get answers from Holiday Inn Express Boston North-Woburn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Convenient to Boston. Shopping Center across the street.”
 of 5 bubbles pepperspal34, 6 Mar 2017 | Read review
“For a couple, 1 King Bed is WONDERFUL. ;)”
 of 5 bubbles Q9974ARmichaelk, 1 Mar 2017 | Read review
“Upstairs, near the middle will probably be best for internet connectivity and quiet.”
 of 5 bubbles GregL439, 11 Feb 2017 | Read review
“not recommended for light sleepers”
 of 5 bubbles nonecantellitsme, 2 Jan 2017 | Read review
“I always go for a room on the 3rd floor facing the mall as it is a better view than on the other side facing the freeway.”
 of 5 bubbles matthewbower, 8 Dec 2016 | Read review
5 of 5