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Holiday Inn Express Boston North-Woburn

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#5 of 11 Hotels in Woburn
Certificate of Excellence
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Holiday Inn Express Boston North-Woburn
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175 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Boston North-Woburn
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Showing 165: English reviews
Painesville, Ohio
Reviewed 11 May 2015

Recently traveled to the Arlington area for business and was pleasantly surprised with the level of customer service we received from the front desk staff. Upon arrival and through our visit, Roberta, was very helpful and kind. We ate dinner at the attached restaurant on the first night. The food was delicious and the service was good. Overall the experience...

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Helpful?
Thank Happytraveler1974
Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you for taking the time to submit your review of your recent stay. I was happy to read that Roberta assisted you upon arrival and that you were greeted warmly. Thank you for also mentioning Joe's American Bar & Grill. They do an excellent job of taking care of guests. Thank you again for staying with as we understand...

Detroit, Michigan
Reviewed 10 May 2015

If you are no bigger than 5'10 and by yourself, then MAYBE this hotel is good for you, provided the price is competitive for Woburn -- Burlington area. The rooms are SMALL and with our family of four, we were miserable in the room. It is not use-friendly for work space and bathroom is cramped. The good thing is that...

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Thank John P
Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you for taking the time to submit your review. I apologize that you felt the room was not large enough for your family during your stay. We do have many families that stay with us. I know some of the families make reservations for two rooms in order to have some additional space. I do hope you will return...

Reviewed 10 May 2015 via mobile

While I travel often this was one of a few times I was not satisfied with my hotel . That being said it was not the hotels fault ... Completely We had checked in and had to wait for room to be cleaned when we're told they were completely full and staff was running little behind which was fine ....

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Thank Ksnonna
Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you for taking the time to submit your review. I do apologize that you were placed in a room that had a smell of smoke from a previous guest. As you may have noticed upon check-in, every guest must sign the no-smoking policy on the bottom of the registration form upon arrival. Even though it states we are 100%...

Tulsa, Oklahoma
Reviewed 8 May 2015

My husband and I were recently in Boston and planned to stay at the Holiday Inn Express in Woburn. He has stayed there for business in the past and likes the hotel as well as the location. I assumed that my husband had made the hotel reservation and he, of course, assumed I had made the reservation. Needless to say...

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Helpful?
Thank P J
Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you for taking the time to submit your review. I was pleased to read that Anna and Lauren assisted you with making hotel reservations. The FD staff really understands the importance of assisting guests and people who do walk-in without a reservation to make sure they have a place to stay in the event we are full. I believe...

Ephrata, Pennsylvania
Reviewed 7 May 2015

I've stayed here when it was a Hampton Inn several times. It was a nice hotel then, no the owners changed it to Holiday Inn which is beyond me why they would do that. The Hilton brand is so much better than Holiday Inn. Unfortunately, I can no longer stay at this location.

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Thank Michael C
Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you for your review. The hotel officially became a Holiday Inn Express back in November 2014.

Sussex, New Jersey
Reviewed 5 May 2015

On Check in Steph was just wonderful. She checked me in and took care of explaining the hotel and its amenities. I love the fact that they have 24 hour fresh coffee. The room was perfect...it was clean and smelled fresh. I am very impressed by this hotel and will plan on staying again when I'm up that way. Thank...

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Thank Kathy F
Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you for taking the time to submit your review and mentioning how great Stephanie at the front desk was upon your arrival. It makes me smile to read this from my guests as my staff shares the same customer service philosophy as I do----make everyone that stays with us feel welcome and at home. We understand that you have...

albany, ny
Reviewed 5 May 2015

Drawn to area to attend NCAA Men's College Ice Hockey, wanting to avoid high Boston prices, chose this facility. We were extremely pleased and satisfied. It was convenient to Commuter Rail, walking distance or very short drive to eateries. Upon arrival a pleasant welcome prevailed. Each staff member we had contact was courteous & attentive. "Lauren" however was outstanding, personable...

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Thank gswartz
Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you for taking the time to submit your review. I was pleased to read that you enjoyed your stay while here attending the hockey games--hope you had fun! Thank you for also mentioning Lauren at the front desk. She is truly genuine and makes all our guests feel at home. I will share this review with her and will...

Conway, South Carolina
Reviewed 29 April 2015

VERY helpful & courteous in assisting us with even the smallest detail/when they ask how was your day they REALLY mean it! Wise choice placing Anna & Steph on Front Desk. Being attached to Joe's American Bar & Grill restaurant is an added bonus/great food. The only down side is the breakfast coffee needs improvement. We have stayed here several...

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Thank Edward C
Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you for your review. I appreciate you mentioning Anna and Stephanie from the front desk. They are truly dedicated to making all guests feel welcome--and your right----they do sincerely mean it! Thanks also for mentioning Joe's American Restaurant. We are lucky to have them here on the property as many of our guests frequent the restaurant and come back...

Clemmons, North Carolina, USA
Reviewed 11 April 2015 via mobile

We are pleased with this hotel. The staff is pleasant and accommodating, especially Stephanie. The decor in the halls and rooms is perfect and pleasing. The bed is comfortable. The breakfast selection is huge and includes hot protein foods like eggs and sausage. The location is just off of I-95 and I was concerned we would get a lot of...

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Helpful?
Thank MusingsOnTravel
Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you for taking the time to submit your review of our hotel. I was pleased to read that you enjoyed your stay and that Stephanie from the front desk made you feel welcome. We are all proud of our hotel and our mission is to make sure everyone enjoys their stay and returns back. In the meantime, thanks again...

New York City, New York
Reviewed 10 April 2015

I was in town with my family for my Mom's funeral. We had reservation changes due to travel along with the sadness of planning a funeral. Anna VonAllgeier, the front office manager, was so kind and caring to our family. She went out of her way to accommodate us and ease our stress. We are very grateful for her kindness.

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Helpful?
Thank Mary L
Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

First, let me say I am truly sorry for your loss to you and your family. I know --it's never easy to plan a funeral. I was pleased to read that Anna with her caring hospitality made it a little easier for you during such a difficult time. Again, please accept my sincere condolences to you and your loved ones...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the new Holiday Inn Express Boston Woburn! Woburn's newest and most modern Holiday Inn Express Hotel is located off Interstate 95, near the Interstate 93 interchange. Our hotel is conveniently situated among Woburn hotels, just minutes from a wide range of businesses and five universities including Tufts University. Located just 11 miles from the Boston Logan Airport, business travelers will benefit from the proximity of our Holiday Inn Express hotel to many nearby companies including Raytheon Explore Woburn and admire New England's stunning architecture, including the library's Victorian-Gothic structure designed by Henry Hobson Richardson. Drive five miles to Lahey Clinic Medical Center. Tour historic Boston and Lexington-Concord attractions, only ten miles away. Visit friends or loved ones at the Visitor Control Center at Hanscom Air Force Base. ... more   less 

Additional Information about Holiday Inn Express Boston North-Woburn

Address: 315 Mishawum Rd, Woburn, MA 01801-2021 (Formerly Hampton Inn Boston/Woburn)
Region: United States > Massachusetts > Woburn
Price Range: $154 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Boston North-Woburn 3*
Number of rooms: 93
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Also Known As:
Hampton Inn Boston/Woburn Hotel Woburn
Hampton Inn Woburn
Woburn Hampton Inn
Hotel Style:
#4 Family Hotel in Woburn
#5 Business Hotel in Woburn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Boston North-Woburn staff and other travellers.
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Questions? Get answers from Holiday Inn Express Boston North-Woburn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Convenient to Boston. Shopping Center across the street.”
pepperspal34, 6 Mar 2017 | Read review
“For a couple, 1 King Bed is WONDERFUL. ;)”
Q9974ARmichaelk, 1 Mar 2017 | Read review
“Upstairs, near the middle will probably be best for internet connectivity and quiet.”
GregL439, 11 Feb 2017 | Read review
“not recommended for light sleepers”
nonecantellitsme, 2 Jan 2017 | Read review
“I always go for a room on the 3rd floor facing the mall as it is a better view than on the other side facing the freeway.”
matthewbower, 8 Dec 2016 | Read review
5 of 5