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Residence Inn Boston Westford

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Residence Inn Boston Westford
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146 Reviews from our TripAdvisor Community

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Showing 145: English reviews
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Lowell, Massachusetts
Reviewed 6 days ago NEWvia mobile

The staff is so kind to our family, Richard and Linda, in Food service we're so attentive, and friendly. Their breakfast each morning is lovely. They even made special accommodations for my child's food allergies. Also, the front desk staff here is so sweet and caring.

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Helpful?
1Thank jrodrigues72
Cheryl P, General Manager at Residence Inn Boston Westford, responded to this review

Dear jrodigues, Thank you for positive feedback regarding our associates. I am pleased that they took such good care you and your family. We hope that you will have an opportunity to stay with us again! Kindest Regards, Cheryl

Rochester, New York
Reviewed 1 week ago

We spent a night after our daughter participated in the Boston Marathon. The night manager greeted us and remembered us from a previous stay, which was over a year ago. Everyone was very friendly and went out of their way to congratulate our daughters accomplishment. Richard, the dining room manager, made her a special meatball sub (her favorite) and treated...

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Helpful?
1Thank mjpeck5
Cheryl P, General Manager at Residence Inn Boston Westford, responded to this review

Dear mjpeck5, I would like to thank you for continuing to choose our Residence Inn by Marriott when you travel to the area. I am very lucky to have such caring associates who love what they do. Thank you for recognizing them. Kindest Regards, Cheryl

North Billerica, Massachusetts
Reviewed 1 week ago

This is a very comfortable hotel with great space. We stayed here for a month with our dog and 3 kids in a two bedroom while our house was being repaired after water damage. The mother and son who run the breakfast and evening mixers are lovely. Breakfast is very good with waffles, eggs, sausages, fruit, cheese, yogurt, oatmeal, cold...

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Helpful?
1Thank KJBleu
Newport Beach, California
Reviewed 4 weeks ago

I normally never eat breakfast but today was one of those days I woke up way too early and decided to work from the breakfast area. After being greeted by Rich (the one-man-supervisor/worker) who is taking care of the breakfast area, and after listening to him for the past 30mins, I was compelled to write a review. Rich is taking...

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Helpful?
1Thank kazukiworld
Cheryl P, General Manager at Residence Inn Boston Westford, responded to this review

Good Afternoon-I am very pleased that you took the time to recognize Rich for the exceptional service that you provides to our guest's every day. He is an asset to our Residence Inn by Marriott and I know that he will be motivated by your appreciation of his service. We hope that you will have an opportunity to stay with...

Reviewed 16 February 2017

The hotel looks like small connected apartments. Arrived late around 10 pm. Greeted nicely by the helpful staff. Code and tee available in the reception 24 hours. I could pick up a popcorn bag and Inwas handed a bottle of water by the staff. The hotel includes a gym and a swimming pool. I didn't visit them. The room is...

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Helpful?
1Thank Bachir B
Cheryl P, General Manager at Residence Inn Boston Westford, responded to this review

Dear Bachir, We are delighted to know that we were able to provide you with a warm and welcoming stay during a cold winters night at our Residence Inn by Marriott. We appreciate your review and hope to have you stay with us again! Kindest Regards, Cheryl Prentiss

East Windsor, New Jersey
Reviewed 12 February 2017

We were in Westford for a family event. The hotel is just off I-495 but well back from the road and our room overlooked a wooded glade--no issues with noise! It is close to a commercial area that has just about everything one needs while traveling--food, gas, groceries. The room is typical for a Residence Inn, with a sitting area,...

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Helpful?
Thank Mark D
Cheryl P, General Manager at Residence Inn Boston Westford, responded to this review

Dear Mark, Thank you so much for your recent review regarding our Residence Inn by Marriott. We are glad that we were able to satisfy your needs and that you would choose to stay at our hotel again. We look forward to your return trip. Kindest Regards, Cheryl Prentiss.

Deer Isle, Maine
Reviewed 9 February 2017

We were passing through on our way to Florida from Maine and were stuck in a snow/ice storm. We pulled in off the exit and found this place and were able to book a room to get off the icy roads. The room was spacious, comfortable, and the staff were friendly and welcoming.

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Helpful?
Thank Rhondamitchell72
Cheryl P, General Manager at Residence Inn Boston Westford, responded to this review

Dear Rhonda, We are very pleased that we were able to comfortably accommodate you during the inclement weather. Thank you for sharing your experience with other travelers. Kindest Regards, Cheryl Prentiss.

Reviewed 5 February 2017 via mobile

Always stay here when in boxborough. The rooms are designed for extended stay, so are super spacious. Staff is friendly. The best place is the dining room run by a mom and son team of Paula and Richard. They serve great complimentary breakfast every day and three complimentary dinners. When you enter the dining room, they welcome got like a...

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Helpful?
Thank Tariq K
Cheryl P, General Manager at Residence Inn Boston Westford, responded to this review

Dear Tariq, We know that your time is valuable and we appreciate that you have posted this review letting other travelers know how satisfied you are with the service you receive at our Residence Inn. I will share your positive comments with our team. We look forward to your return trip! Kindest Regards, Cheryl Prentiss.

Pennsylvania
Reviewed 11 December 2016

Husband, teen son, and I all most impressed with this property. Attention to the grounds around the building is magnificent. Located in a great area close to food/shopping, etc. Rooms in excellent condition. We had a suite and appreciated the separation between the two sleeping areas. Our only complaint was that the sofabed was not very comfortable for our son....

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Helpful?
Thank Paddington6
Cheryl P, General Manager at Residence Inn Boston Westford, responded to this review

Hello Paddington6, We are pleased that you and your family enjoyed your recent visit to our hotel. It is feedback such as yours that keeps our team motivated and excited about what they do. Thank you so much for posting your comments on TripAdvisor and we hope to see you again! Kindest Regards, Cheryl Prentiss.

San Francisco, California
Reviewed 4 December 2016 via mobile

Stayed three nights this past week, having not visited for 3 or 4 months. Front desk service ok and breakfast now provides some additional healthier choices. Unfortunately the rooms are starting to get to the point where they need a refresh and mine was not/half serviced on the second day of my stay. Just getting a little tired around the...

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Helpful?
Thank EdnaofDorchester
Cheryl P, General Manager at Residence Inn Boston Westford, responded to this review

Dear Edna, Thank you for your continued patronage to our Residence Inn by Marriott. I apologize for the housekeeping issue you experienced during your stay with us and appreciate you bringing this matter to our attention so that we may address it constructively. I will forward your comments regarding our furnishings to appropriate above property leaders. We hope that you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
At the Residence Inn Boston Westford hotel, we've perfected the extended-stay experience by combining the comforts of home with a passion for making guests feel welcome. Our extended-stay Westford, MA hotel is two minutes from Nashoba Valley Ski Area and Kimball Farm. Gibbet Hill, Groton, and Lowell are all just ten minutes away, and downtown Boston, just forty. Start each day at our Westford hotel with a complimentary full hot breakfast buffet. Enjoy separate living and sleeping areas with plenty of space for relaxing, entertaining, or business. Get productive with complimentary wireless Internet access and a large desk. Make yourself at home in front of a 37" flat-screen TV. Cook a meal in the full kitchen, featuring a stove, refrigerator, microwave, dishwasher, and more. Relax in our pool and heated spa, or on our Sport Court®. Unwind with our evening manager's reception or weekly BBQ. Few Westford hotels can match our service "so memorable." ... more   less 

Additional Information about Residence Inn Boston Westford

Address: 7 Lan Dr, Westford, MA 01886-3538
Region: United States > Massachusetts > Westford
Price Range: $191 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Boston Westford 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Residence Inn Boston Westford Hotel Westford
Residence Inn Westford
Westford Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Boston Westford staff and other travellers.
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Questions? Get answers from Residence Inn Boston Westford staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second or third floor. ask for a fireplace. Guest laundry on 2nd floor”
KJBleu, 18 Apr 2017 | Read review
“Away from parking”
681bachirb, 15 Feb 2017 | Read review
“Rooms facing the glade offer a quiet wooded view.”
markd273, 12 Feb 2017 | Read review
“All rooms overlook the parking lot,”
Lifetime23, 29 Nov 2016 | Read review
“I would turn the fridge out as it's huge and makes lot of noise during the night.”
ConstanceB8, 17 Nov 2016 | Read review
5 of 5