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Quality inn Westfield

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Traveller (30)
Room & Suite (38)
Dining (15)
Overview
  • Excellent23%
  • Very good30%
  • Average20%
  • Poor10%
  • Terrible17%
10 Jun 2018
“Just right”
10 Nov 2017
“Had to stay in a smoked-in room”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star accommodation
All hotel details
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Rooms
26 Aug.27 Aug.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (89)
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21 - 25 of 86 reviews
Reviewed 9 July 2016

This was a very good hotel for our stay, good value for the money and since it was July 4th weekend that was impressive to say the least. The front desk personnel were great and very helpful. Only about an hour's drive into Boston! We...More

Thank mydearheart
Response from bharatbt, Director of Sales at Quality inn WestfieldResponded 10 July 2016

Dear MyDearHeart, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an...More

Reviewed 5 July 2016

Just stayed here last night (7/3/2016). There were numerous hairs on the bathroom floor. I had to take a towel & wipe the them under the sink. Nothing quality about this place. At least two people need to be fired.More

Thank 41sskinner
Response from bharatbt, Guest Relation at Quality inn WestfieldResponded 21 July 2016

Dear 41sskinner, Thank you for bringing the issue to our attention. We are sorry to hear that your room were not cleaned properly. We have reviewed the situation and disciplinary actions have been taken. All housekeepers have been retrained on proper cleaning standards and requirements....More

Reviewed 17 May 2016

Would definitely recommend this hotel. For the money it was a very good value. The young woman in office was very pleasant and helpful. Rooms were good size and beds very comfortable. The room along with the bathroom was very clean.More

Thank jdig2016
Response from bharatbt, Director of Sales at Quality inn WestfieldResponded 19 May 2016

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

Reviewed 16 May 2016

Our room was clean and beds were ok- Bath needs a remodel. Otherwise great staff! Friendlys across street. Gas station nearby. right off I-90 highway. Describe the service you experienced Tell us how you liked the room Talk about the location & amenities Say what...More

Thank Kirk2data
Response from bharatbt, Director of Sales at Quality inn WestfieldResponded 19 May 2016

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

Reviewed 15 May 2016

Room was ok and bed was comfortable. However it was extremely noisey as it was surrounded by main roads. On our second day the room was poorly cleaned. Garbage pails were not emptied and things on floor were not picked up.More

Thank piperbird
Response from bharatbt, Guest Relations at Quality inn WestfieldResponded 16 May 2016

Dear Piperbird, Thank you for your feedback. We are happy to know that you have enjoyed our new beds. However, we apologize for any inconvenience caused by the noise from the road and the condition of your room on second day. By the way you...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Breakfast Available
Business Centre with Internet Access
Concierge
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
USD 92 - USD 149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Budget Hotel in Westfield
#2 Business Hotel in Westfield
#4 Quaint Hotel in Westfield
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 92 - USD 149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Budget Hotel in Westfield
#2 Business Hotel in Westfield
#4 Quaint Hotel in Westfield
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (30)
Room & Suite (38)
Dining (15)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
ashy97
15 October 2015|
AnswerShow all 5 answers
Response from Lesa P | Reviewed this property |
No or I should say not that I have ever seen. I have stayed there twice and never seen anything that would remotely resemble a banquet room.
0
Votes
Room Tips
"Parking lot side will be quieter and you can access it directly from your room on the 1st floor"
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"Our lst floor room was fine with an exit directly to parking lot"
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"First floor, on parking lot side. Doors open to inner hall way and to outside. Great way to walk dogs and..."
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"Ask for a room facing the parking lot :)"
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