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Quality inn Westfield

Traveller (30)
Room & Suite (38)
Traveller (30)
Room & Suite (38)
Dining (15)
2 Southampton Rd, Westfield, MA 01085-1320 See on map
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
2.5 Star accommodation
Quality Inn Westfield Massachusetts conveniently located on route 10/202 off exit 3 on I-90. This Quality in is just minutes away from downtown Westfield and Springfield, and several area More attractions including: The Westover Air Force Base, NaiSmith Memorial Basketball Hall of Fame, Eastern States Exposition, Six Flags New England, The Mass Mutual Center, Yankee Candle, and the Holyoke Mall. The Quality Inn is a completely Smoke Free and Pet Friendly perfect for business travelers, families and individuals seeking quiet, clean, and friendly accommodations in Westfield Mass. We invite all our guests to enjoy our complimentary Q breakfast hot and fresh every day. Stay connected with coworkers, friends, or family with our free hi-speed wireless internet, and business center. Or take some time out to relax in our outdoor seasonal pool. Also, be sure to check out our great special offers, and packages. For Corporate and Group rates please contact our Director of Sales for more information. Less
Hotel class
Hotel Amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Golf Course
Laundry Service
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Room Service
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
USD 79 - USD 112 (Based on Average Rates for a Standard Room)
Formerly known as
Econo Lodge
Also Known As
Econo Lodge Westfield
Econolodge Hotel Westfield
Westfield Econo Lodge
United States > Massachusetts > Westfield
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Reviews & more
21Room tips
Traveller rating
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Time of year
Traveller type
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  • English
Show reviews that mention
1.Breakfast OK but where was the healthy food? I didn’t see any fresh fruit nor vegetables
2.Clean sheets in bed, and towels
3.The Lady at the reception was very friendly and helpful during my late Check In

Not so positive,
1. Worn out furniture from the 80’s
2. Roo
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We stayed at this hotel 12 nights, but would have changed hotels if not prepaid and non-refundable. Bathtub drained poorly, with water up over my ankles. Desk clerk was very rude and did-respectful when issue was reported. Wi-Fi was spotty at best and overheard night manager tel
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Great location. Great price. Had a laundry, breakfast, microwave, and fridge. Had a front door and a back door. The pool was being repaired but it was too cold to swim. There were a lot of workers staying there (big trucks—not 18 wheelers) but it was a very quiet place. Kids were
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The hotel is non-smoking. I checked in at 10pm after driving four hours, and I had to sign the standard waiver that if I smoked (we are both non-smokers!), I would agree to pay a $250 cleaning fee. Imagine our surprise when we opened the door and the room wreaked of smoke. The l
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Response from Scott F, Manager at Quality inn Westfield
Responded 13 Nov. 2017
Dear Bruce, We are sorry that we were not able to switch you to another room because we were sold out. We have spoken to the housekeeper responsible for that particular room and it has now be deep cleaned to remove any lingering smoke odors. We do hope you will give us another chance to make a better impression on you in the future. Sincerely, Scott Fusco Hotel Manager
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Pros: Nice big room
Great pillows
Easy to find (right off the Mass Pike)
Cons: Not squeaky clean
Room smelled musty on arrival
Very loud trucks in the early morning if you are on the non parking lot side

We were only here for one night. Ro
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Response from Scott F, Director of Sales at Quality inn Westfield
Responded 19 Oct. 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Scott Fusco Director of Sales Quality Inn 413-568-2821
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
bed bugs
Fridge and microwave
Nice size bed
Nice Pillows
does this hotel have a banquet room for weddings?
No or I should say not that I have ever seen. I have stayed there twice and never seen anything that would remotely resemble a banquet room.
0 votes
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"Parking lot side will be quieter and you can access it directly from your room on the 1st floor"
"Our lst floor room was fine with an exit directly to parking lot"
"First floor, on parking lot side. Doors open to inner hall way and to outside. Great way to walk dogs and load/unload."
"Ask for a room facing the parking lot :)"
"Rooms on the side away from the parking lot may be quieter as guests depart in the morning."
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