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I was underwhelmed by this property. I stayed for only one night and it was ok but there wasn't anything special. The room was clean but I heard noise throughout the night and didn't sleep very well. The staff was friendly but I think I...More
Response from 496SANDRAM, General Manager at Courtyard by Marriott Boston WestboroughResponded 8 August 2016
As a valuable guests I appreciate you taking the time to review the Westborough Courtyard Marriott. I am happy to see that your room was clean, the staff was friendly and the hotel was maintained properly. I do apologize that you did not find it...More
Friendly servicing staff. Service that extends beyond the front desk. The staff and manager was available to help you with anything you need. Barbara at the front desk checked up on us even after we checked in. Roger the manager helped me with internet connection....More
Response from 496SANDRAM, General Manager at Courtyard by Marriott Boston WestboroughResponded 28 July 2016
Thank you for your wonderful comments regarding the Westborough Courtyard by Marriott!
I am extremely pleased to see that the entire team took such great care of you during your stay.
I will share your comments with the team this morning and thank them all...More
I was really disappointed in my visit at this hotel. This hotel is definitely geared towards the business traveler but even as a business traveler I don't know if I would even stay there again. I was most disappointed with the quality of the room...More
Response from 496SANDRAM, General Manager at Courtyard by Marriott Boston WestboroughResponded 18 July 2016
Thank you for your review. I appreciate your comments and do assure you that we will act on the issues that you encountered.
I also want to let you know that the hotel will be undergoing a renovation in the next year which will include...More
We only stayed one night on our way to our final destination. The hotel is in a quiet area as it's surrounded by corporate headquarters. The flip side of that is that you can't run out to catch a bite because there is absolutely nothing...More
Response from 496SANDRAM, General Manager at Courtyard by Marriott Boston WestboroughResponded 2 June 2016
Thank you for selecting the Westborough Courtyard!
We appreciate the time you took to write a review as your feedback was thoughtful and I am sure will be very helpful to others when planning their upcoming travel adventures.
We pride ourselves on our service and...More
I am a Platinum level member and was in Westborough on business. I will never darken the doors of this hotel again. The reason is not the first incident which was a false fire alarm the very next morning which rightly was compensated by the...More
Response from 496SANDRAM, General Manager at Courtyard by Marriott Boston WestboroughResponded 7 June 2016
As one of our valued guests I want to thank you for your review.
We pride ourselves on our hotel condition, standards and guest service and I am sorry you left unsatisfied.
I want to assure you that as a management team we are never...More
Response from 496SANDRAM | Property representative |
Thank you for your question. Our hotel allows service animals only. We do based offer breakfast for a charge. This is based on the Courtyard brand standard.
We wish you luck and years of fun with your new pet.