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Extended Stay America - Boston - Westborough - East Main Street

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Extended Stay America - Boston - Westborough - East Main Street
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34 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Start your review of Extended Stay America - Boston - Westborough - East Main Street
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Plymouth, Minnesota
Reviewed yesterday NEW

Having shopped around visiting all the motels suitable for long term stay in this area, I chose this one as the best value for my needs. After one month, I confirmed my correct decision. I feel secure and safe. Parking lot is well lit, someone is always at the front desk, and fire alarm system and sprinklers though-out. The kitchenette...

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Helpful?
Thank dortlip
New York City, New York
Reviewed 6 days ago NEWvia mobile

Hotel is a budget hotel. We stayed in a king room with pullout. The pullout was dirty. No sheets at all, u have to go to front desk for everything even a spoon. Gym is 3 machines and old. The breakfast just granola bars and bad muffins. Packets oatmeal. No real food for sale. No milk.

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Helpful?
Thank Aimnyck
Reviewed 1 week ago via mobile

Very attentive and friendly staff! With a little pre-planning this was a great place to stay with two teens. The rooms are huge, actually a living area/ kitchen and a separate bedroom/bathroom. If you are looking for a gourmet breakfast, bring your own eggs and bagels, cook them in your room, the hotel will give you whatever utensils and pots/pans...

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Helpful?
Thank Carol U
Southborough, Massachusetts
Reviewed 4 weeks ago

This is a very convenient location with plenty of parking & WIFI The room is very clean & nice The smiles & offers of help from everyone on the staff was appreciated Great job Joe Echevarria ! I would recommend this hotel to others!

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Thank oreos49
Boston, Massachusetts
Reviewed 4 weeks ago via mobile

Great stay! I will definetly be coming back here. Excellent customer service. I was able to relax in the lobby for a couple hours after check out time. Habib was very friendly and welcoming. My only opinion would be to provide plates, utensils, and cups in the room.

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Helpful?
Thank rbrandya
Westborough, Massachusetts
Reviewed 15 March 2017

Joe and Habib Mgmt at ESA at this property made sure that they kept checking with me if my stay was comfortable and repeatedly did their best to fulfill all my needs. The location is very well placed along Route#9 and my stay was quiet and peaceful. Great Value for your money.

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Thank travelvalue2017
Allentown, Pennsylvania
Reviewed 7 February 2017

I had to report to Boston for work for a 10 Month contract and so many place to choose from. Thank God for Extended stay Boston Westborough. They made my 10 Months away from home very enjoyable. Staff and management are top notch and you have everything you need...much better then renting. Also it is centralized to everything from Boston...

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Helpful?
Thank pss7paa4
Manager_11525, Manager at Extended Stay America - Boston - Westborough - East Main Street, responded to this review

Thank you for taking the time to share your experience. I am pleased to read you received excellent customer service and accommodations while staying at our hotel. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Reviewed 27 January 2017 via mobile

Have stayed at this location multiple times. The manager, Joe, has gone out of his way to keep things smooth and comfortable. They have a competent and friendly front desk staff too, notably Dianne who made the impossible "possible". Best Extended Stay in the area!

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Thank Nicholas k
Manager_11525, Manager at Extended Stay America - Boston - Westborough - East Main Street, responded to this review

The team and I appreciate your remarks. I'm so pleased to hear you continue to stay at our hotel, our manager made a positive impression, and that you received excellent customer service from our staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Miami
Reviewed 12 January 2017

I was suppose to check in late Thursday evening; however, I had a delayed flight from the west coast and did not get in until early Friday morning. The clerk at the front was so nice to start but the Manager ( I think his name was Joe) greeted me and made sure I had extra towels and all the...

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Helpful?
Thank ravellim
Manager_11525, Manager at Extended Stay America - Boston - Westborough - East Main Street, responded to this review

Your feedback is important. Thank you for sharing. It is great to see you were well accommodated by our staff during your stay with. We strive for guest satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Westborough, Massachusetts
Reviewed 26 December 2016

immediately at check in, The GM Joe and Habib went above and beyond to make our stay enjoyable. The room was great for what I need and lived up to the online photos as advertised. The room was more than comfortable. Felt like we have moved into a fully furnished apartment to live.

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Thank kcaliste
Manager_11525, Manager at Extended Stay America - Boston - Westborough - East Main Street, responded to this review

We appreciate you taking the time to write a review. It is good to know you were well accommodated by our staff, who will be informed of the good job. Overall, your satisfaction with your room is great to read. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

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Near Extended Stay America - Boston - Westborough - East Main Street

Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Boston - Westborough - East Main Street

Address: 180 E Main St, Westborough, MA 01581 (Formerly Extended Stay Deluxe - Boston - Westborough)
Region: United States > Massachusetts > Westborough
Price Range: $131 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Boston - Westborough - East Main Street 2.5*
Number of rooms: 85
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Boston - Westborough - East Main Street staff and other travellers.
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Questions? Get answers from Extended Stay America - Boston - Westborough - East Main Street staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check on computer/work desk space in specific room”
dortlip, 25 Apr 2017 | Read review
“Do check in with Joe or Management at the front desk for choices”
travelvalue2017, 15 Mar 2017 | Read review
“Ground floor”
pss7paa4, 6 Feb 2017 | Read review
“Second floor at the end is the quickest way to your vehicle;”
ravellim, 11 Jan 2017 | Read review
“Try another hotel.”
ARTarea51, 20 Jun 2016 | Read review
5 of 5