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Extended Stay America - Boston - Westborough - Connector Road

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Extended Stay America - Boston - Westborough - Connector Road
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44 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Boston - Westborough - Connector Road
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Showing 44: English reviews
Reviewed 4 June 2015 via mobile

This hotel is very dirty run down and has terrible service, find another one in the area. I will not be coming back to this hotel. I stayed at other extended stays and they are much better than this place

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1Thank Tony V
Mumbai (Bombay), India
Reviewed 19 May 2015

Had been to Extended Stay America for business travel. The place is OK nothing great - there is another Extended Stay across the highway and a Marriott right behind. The staff is not rude but not friendly either. Most of the basic supplies are not in the room - like a glass for water,etc. You have to ask for it...

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Thank NGS80
Reviewed 18 May 2015 via mobile

Terrible stay, walls were paper thin. Not a great room, beds were small. This is more of an alternitive housing place. The people in the next room had a stereo system, yes stereo system not radio. They played music extremely loud for both of my nights. I finally called down to main lobby. They came to tell the people in...

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1Thank Mainahgrl
Fredericton, New Brunswick, Canada
Reviewed 28 March 2015

this is the first time in a ESA the price was reasonable place clean there were no cooking facilitys or anything but we were only there for one night. lots of parking Fieindly staff great pub diner close by. no coffee provided free wifi tv hair dryer no heat in bathroom. run and go breakfast. would stay again.

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Helpful?
Thank Barry L
Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Connector Road, responded to this review

Barry - Thank you for taking the time to tell us about your stay. We are sorry to hear you were not properly informed of our customizable kitchen packs; however, we are glad that you enjoyed your clean room and our friendly staff. In an effort to provide our guests with the cleanest items possible, we store our kitchenware in...

Worcester, Massachusetts
Reviewed 22 February 2015

In the aftermath of the fourth weekend in a row of blizzard-like conditions, the accounts specialist at the reception desk of the Extended Stay Hotel, on the early morning of February 15, 2015, assisted in helping me dig out of the parking lot of adjacent business that enabled me to make it to work that frigid morning, after their plow...

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Helpful?
1Thank Jacob S
Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Connector Road, responded to this review

Thank you so much for sharing your experience with us. I'm so pleased to hear that Ashley went above and beyond the call of duty to assist one of our guests. I will be sure to share your comments and appreciation with her. Thank you again for your review. We look forward to seeing you in the future, should your...

Easton, Pennsylvania
Reviewed 3 November 2014 via mobile

When I say bring your own stuff, I mean clothes hangers (as there weren't any), towels (because theirs are very course), vacuum (because the floors are dirty), and an extra personality for Raul at the front desk. When we arrived before the 3 PM check in Raul greeted us with "check in is at 3 but your room is ready"....

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2Thank Darrel H
Germany
Reviewed 1 November 2014

We chose the hotel because of the kitchen. Everything was fine, the staff was very friendly and helpful. The room has a full-sized fridge/freezer, a sink, a microwave and a little stove. You get all the kitchen ware from the front desk. All we needed, everything was perfect. I will certainly look again for an Extended Stay America the next...

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Thank myonlinename
Petaling Jaya, Malaysia
Reviewed 28 October 2014

Stayed here for 2 months. This place is the typical Extended Stay America. The manager of this place needs to improve some simple, inexpensive problems at the hotel. The room was fine but there are problems that can be easily fixed inside and outside the hotel. I would give one of the other 2 Extended Stay America hotels in the...

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Thank k7cq
Reviewed 20 October 2014 via mobile

Looks nice from the outside but dirty in side. The kitchenette was empty. That cost extra for plates etc. The hotel has no ice. They give you ice trays. So forget about getting to the hotel and having a drink to relax . I had to use some drinking glases I had in the car and stole ice from the...

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Thank Cassandra L
Concord, New Hampshire
Reviewed 26 September 2014

I was pleasantly surprised with the room at Extended Stay America Hotel in Westborough. The hotel is well taken care of and the room smelled fresh. The kitchenette was well maintained and clean. i will definitely check rates for this hotel when I am planning my next vacation. The staff was very attentive and friendly.

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Helpful?
Thank debra s

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Boston - Westborough - Connector Road

Address: 19 Connector Road, Westborough, MA 01581
Region: United States > Massachusetts > Westborough
Price Range: $119 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Boston - Westborough - Connector Road 2.5*
Number of rooms: 92
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Also Known As:
Extended Stay America Westborough Hotel Westborough
Extended Stay Westborough
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Questions & Answers

Questions? Get answers from Extended Stay America - Boston - Westborough - Connector Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great for preparing in room meals.”
 of 5 bubbles L3962VRcindyd, 20 Nov 2016 | Read review
“Choose a room on the upper floors. It is quieter on the upper floors.”
 of 5 bubbles 983dond, 31 Aug 2016 | Read review
“Avoid the south wing (rooms 100-114). Put a thermometer in your refrigerator.”
 of 5 bubbles OldPhatMC, 1 Jan 2016 | Read review
“far enough from road to be quiet no other tips”
 of 5 bubbles 928barryl, 28 Mar 2015 | Read review
“This hotel is far enough off the main highway so that road noise is not a problem.. We had a room on the front of the hotel and it was very quiet.”
 of 5 bubbles 599debras599, 25 Sep 2014 | Read review
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