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Doubletree Hotel Boston/Westborough

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Doubletree Hotel Boston\/Westborough
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684 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Hotel Boston/Westborough
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Showing 668: English reviews
Reviewed 7 July 2016

The hotel itself was clean and comfortable. It's the staff that needs work. Upon arrival they were not smiling, unfriendly and apathetic. They did not make eye contact nor ask if I was a HHonors member. They did not ask about room preference. I requested some post it notes for a business exercise I was going to conduct one morning....

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 929jenniferlynnc
sch00ners, General Manager at Doubletree Hotel Boston/Westborough, responded to this review

Thank you for taking the time to submit a review of your recent experience at our hotel. On behalf of our entire team, we are sorry that we fell short in certain areas and I can assure you this is not indicative of our normal service. We’ve addressed these issues with our team members and hope that next time you’re...

Charlotte, United States
Reviewed 6 July 2016

Great value. Great staff. Great fun. My friend had her wedding reception here and this was also the guest hotel. Great food. Everyone enjoyed cocktail hour and the reception. Great customer service and food.

Review collected in partnership with DoubleTree by Hilton
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Thank Julia O
Reviewed 5 July 2016

Pros: Comfortable beds, excellent food in the restaurant as well as the banquet rooms, friendly staff. Prices are reasonable and there are a variety of room types to accommodate many different groups. Cons: The hot tub area is in dire need of upgrading/repairs. There are missing and broken tile, stains on the walls, floor, and the hot tub itself (which...

Review collected in partnership with DoubleTree by Hilton
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Thank 28marcyj
Detroit, Michigan
Reviewed 4 July 2016 via mobile

Usually in once per month for visiting family. Room: Phone handle plastic tab broken. Engineer said he would followup (Josh I think), still the same. Sound on TV went out several times during stay. Engineer told me it happens all the time and blamed cable company. Bathtub needs recoating. Fitness: Sign said no children but it was always filled with...

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Thank Billsmith
Basking Ridge, New Jersey
Reviewed 30 June 2016

We came to the NESC in Marlboro, MA for a hockey tournament. The place is a Mecca of all hockey rinks. it has 6 sheets of ice and the tournaments there are massive. All the hotels nearby usually fill in first. This Double Tree by Hilton in Westborough, MA is a great alternative. The property has been recently renovated. The...

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Thank Alexander K
Westborough, United States
Reviewed 28 June 2016

I am an amputee and I was very pleasantly surprised with the handicap room. It was everything a handicapped person would want, especially the shower with it's easy access. I highly recommend this hotel.

Review collected in partnership with DoubleTree by Hilton
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Thank David L
Reviewed 20 June 2016

We were headed to central Massachusetts and had a very late flight into Logan Airport. We chose this location because got us far enough out of the city of Boston so that we didn't have to deal with the traffic in the morning. It was perfect, appeared to be recently renovated, very comfortable room/beds, staff was great, lots of options...

Review collected in partnership with DoubleTree by Hilton
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Thank 523fordr
North Kingstown, United States
Reviewed 19 June 2016

I stayed here with my family for a softball tournament in the area. The rooms were clean and the hotel was quiet. The hotel staff was courteous and helpful. I would recommend this hotel if you are staying in the area.

Review collected in partnership with DoubleTree by Hilton
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Thank Deborah H
Springfield, United States
Reviewed 19 June 2016

Wonderful hotel! Professional and sleek entrance. Efficient and welcoming check-in. Clean, well organized room with luxurious amenities. Supper in the hotel was convenient and delicious with extras provided. Although we didn't take advantage of the other services, many were available for the traveler. Great price with early reservations.

Review collected in partnership with DoubleTree by Hilton
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Thank Ellen E
Reviewed 17 June 2016

The Hilton was conveniently located to 495. It met all my expectations. Staff was pleasant and accommodating. Hotel was clean and had a restaurant, pool and work out room. It was very reasonably priced and I would recommend staying here

Review collected in partnership with DoubleTree by Hilton
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Thank Kathy C

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service

Additional Information about Doubletree Hotel Boston/Westborough

Address: 5400 Computer Drive, Westborough, MA 01581
Region: United States > Massachusetts > Westborough
Price Range: $141 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Boston/Westborough 3.5*
Number of rooms: 223
Reservation Options:
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Also Known As:
Doubletree Hotel Boston Westborough
Doubletree Westborough
Westborough Doubletree
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Hotel Boston/Westborough staff and other travellers.
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Questions? Get answers from Doubletree Hotel Boston/Westborough staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go elsewhere for more options in meals”
MauricioGonzalez, 20 Apr 2017 | Read review
“Pay a bit more for a larger room on the 4th floor”
Ironing_Board, 18 Apr 2017 | Read review
“Best to be a Hilton Honors member: free internet, better room choices”
MisterMikeSeattle, 28 Feb 2017 | Read review
“Nice exercise room!”
499rickr, 21 Jan 2017 | Read review
“We loved our first floor room. Parking was convenient.”
Almagicman, 9 Nov 2016 | Read review
5 of 5