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Hampton Inn West Springfield

670 reviews
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Traveller (22)
Room & Suite (37)
Pool & Beach (3)
Overview
  • Excellent52%
  • Very good32%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Hampton Inn West Springfield
Special Offer: Double Points, Every Stay
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (670)Write a Review
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All reviewsnice hotelcomplimentary breakfastwithin walking distanceroom was cleanoutdoor poolgreat stayroom keythe breakfast arearestaurants and shoppingeasy accessmass pikewould definitely stay here againconvenient locationnew englandup to datehall of famefirst floor
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101 - 105 of 661 reviews
Reviewed 29 March 2017

The hotel was clean, convenient to the area and the staff was friendly. The breakfast was okay the day we had it, but chose not to our second morning. We would stay here again for an event in the area.

Review collected in partnership with Hampton
Thank Lori P
Response from Megan P, General Manager at Hampton Inn West SpringfieldResponded 13 April 2017

Dear Lori P, Thank you for choosing us while attending an area event. We appreciate your kind words about our cleanliness and friendly staff and look forward to seeing you next time! Sincerely, Megan Pascale General Manager

Reviewed 26 March 2017

Excellent hotel with great staff in a great location. Great location; many restaurants nearby; shopping nearby; theaters nearby. Excellent room. Staff met every need; very clean room with a comfortable bed. Room temp was very easily adjusted. Appreciated the instructions to using the shower control.

Review collected in partnership with Hampton
Thank bill s
Response from Megan P, General Manager at Hampton Inn West SpringfieldResponded 13 April 2017

Dear bill s, Thank you so much for staying and for the detailed, 5 star review! We're so happy that you enjoyed every aspect of your stay and hope to see you again next time you're in town. Sincerely, Megan Pascale General Manager

Reviewed 7 March 2017

Clean, Friendly staff, Great location... sits on the main road with a convenient access road to several shopping & restaurant plaza's. Everything you would need is within reasonable walking distance. But bring your own pillowMore

Review collected in partnership with Hampton
Thank F9790OJstephenm
Response from Megan P, General Manager at Hampton Inn West SpringfieldResponded 10 March 2017

Dear F9790OJstephenm, Thank you for staying and for your kind words about our cleanliness, staff and location. I'm sorry that our pillows are not to your liking. Always let us know if there is anything else we can do to make your stay more comfortable....More

Reviewed 2 March 2017

Very nice hotel located within walking distance to restaurants, a mall, Costco, liquor store, etc. Rooms were clean and modern. No complaints. This appears to be a very pet friendly hotel because the first floor was full of dogs (there was a dog show in...More

Thank GailG124
Response from Megan P, General Manager at Hampton Inn West SpringfieldResponded 4 March 2017

Dear GailG124, Thank you for choosing Hampton when visiting the area and for the detailed review of your experience. It is true that we allow dogs but not cats or other pets. The coupon rate is wonderful when available though it is walk in only...More

Reviewed 27 February 2017

We had a very nice stay. Everything ran very smoothly the entire stay. No problems . The room was very comfortable and was very happy to see a microwave and refrigerator , however the frig never got cold.More

Review collected in partnership with Hampton
Thank DianefromMass
Response from Megan P, General Manager at Hampton Inn West SpringfieldResponded 4 March 2017

Dear DianefromMass, Thank you for staying and for reviewing your nice experience. I am sorry that your fridge was not working properly and appreciate you letting us know. We all hope to see you again the next time you travel to the area. Sincerely, Megan...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 112 - USD 211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 112 - USD 211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (22)
Room & Suite (37)
Pool & Beach (3)
Dining (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"3rd and 4th floors were quiet"
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"Stayed in room 240-end room, two queens, close to stairs, away from elevators/ice machine, opposite end from..."
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"Room numbers x27 and higher or away from the highway."
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"Avoid ground floor rooms..."
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