We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn West Springfield

Save
Traveller (21)
Room & Suite (26)
Dining (7)
Overview
1150 Riverdale St, West Springfield, MA 01089-4607 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Bar/Lounge
2.5 Star accommodation
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Rooms
28 Oct.29 Oct.
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from USD 123.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all West Springfield hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","SHOW_DISCLAIMER_ASTERISK","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "bd6e57a000084a598c49a55d5b1da825", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":93997,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[34396651],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":10,"year":2018},"checkout":{"day":29,"month":10,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":123,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"bd6e57a000084a598c49a55d5b1da825","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":123,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":123,"highestMetaPriceDisplay":-1,"hotelName":"Quality Inn West Springfield","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImJkNmU1N2EwMDAwODRhNTk4YzQ5YTU1ZDViMWRhODI1IiwiQUlLIjoiZDcyMjFlODUwZGNjNGM4ZmFhNzJlYmY0YjVlYzVmMDIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "28/10/2018", "checkOut": "29/10/2018", "lowestPrice": "USD 123", "hasDates": true, "hacComplete": false, "contentIdMappings": {"34396651":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"divClasses":"prw_rup prw_ibex_room_grid_responsive","dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"divClasses":"prw_rup prw_ibex_mismatch_message","dust":{},"template":"ibex_mismatch_message__widget","moduleList":["handler"]}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_room_grid_row_responsive","js":{},"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"template":"ibex_room_grid_row_responsive__widget","moduleList":[]}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (139)
Filter reviews
136 results
Traveller rating
19
32
26
18
41
Traveller type
Time of year
LanguageEnglish
19
32
26
18
41
Show reviews that mention
All reviews plenty of storage an older property six flags off the highway eggs and sausage yogurt sliding glass door new carpet nice room king room bed was very comfortable english muffin visiting the area business center enjoyed my stay the breakfast area lots of restaurants
FilterEnglish
Updating list...
1 - 5 of 136 reviews
Reviewed 4 September 2018

I recently stayed at the Quality Inn in West Springfield on Labor Day weekend, Sunday night into Monday, as I was visiting the area for Six Flags and MGM Springfield. Six Flags is about 15 minutes from the hotel and the casino is about ten...More

Thank Mike M
Response from JANAK D, General Manager at Quality Inn West SpringfieldResponded 4 September 2018

Dear Mike, Thank you for such positive and detailed feedback. We are happy to know that you have enjoyed your stay. I would like to apologize if I came about as not friendly to you during our brief interactions in the morning. I will work...More

Reviewed 28 August 2018 via mobile

Stayed here while visiting family in Springfield. It was cozy, comfortable, economical, and complimentary breakfast was okay. There is a pool but I didn't get to use it. Right off the highway (91). Restaurants and shopping nearby. Would stay here again.

Thank NadiaB2072
Reviewed 5 August 2018 via mobile

Will not visit again. Rooms where outdated. Poor construction so you can hear voices in the rooms next door above and below. No door by washer and dryer area; hence, if someone is washing and drying late at night...you’re not sleeping.More

Thank Dario M
Response from JANAK D, General Manager at Quality Inn West SpringfieldResponded 6 August 2018

Dear Dario, Thank you for your feedback and we are sorry to hear that your sleep was disrupted by other member of your group during your stay for the convention. We apologize for any inconvenience caused and the fact that you did not like our...More

Reviewed 3 August 2018 via mobile

Few plugs. Old worn out furniture. Closet is a wooden cabinet with hangers. No dog walk area. No seating in room. Room is very small and the walls are very thin. Disappointed in Choice Privileges. Generally better hotels.More

Thank jeannetteneff
Response from JANAK D, General Manager at Quality Inn West SpringfieldResponded 6 August 2018

Dear jeannetteneff, Thank you for your feedback and we are sorry to hear that you did not enjoy your stay. From your description, you had room on 3rd floor and up. We have rooms with dressers which are located on 1st and 2nd floor and...More

Reviewed 10 July 2018

The bed was comfortable. Carpets and furniture were stained, 2 cleaning carts always kept near our room door. Garbage piled high by back door. Trash on grounds outside every where and poorly kept up. Cigarette butts, disposable cigarette lighter, other trash, and what looked like...More

Thank Teri W
Response from JANAK D, General Manager at Quality Inn West SpringfieldResponded 11 July 2018

Dear Teri, Thank you for your feedback and we are sorry that you have encountered issues during your stay. Though we are pet friendly hotel, we could not control how the other guests or dog owners would react to other dogs. We are sorry that...More

View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Pool
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Golf Course
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Room Service
Room types
Non-Smoking Rooms, Accessible rooms
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
114
Price range
USD 83 - USD 139 (Based on Average Rates for a Standard Room)
Location
United States > Massachusetts > West Springfield
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
114
Price range
USD 83 - USD 139 (Based on Average Rates for a Standard Room)
Location
United States > Massachusetts > West Springfield
Photos
Traveller (21)
Room & Suite (26)
Dining (7)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Nearby
Nearby HotelsSee all 17 nearby hotels
Clarion Hotel & Aqua Lagoon Water Park
131 reviews
.17 km away
Red Roof PLUS+ West Springfield
312 reviews
.30 km away
Residence Inn West Springfield
241 reviews
.37 km away
Hampton Inn West Springfield
711 reviews
.44 km away
Nearby RestaurantsSee all 94 nearby restaurants
Donut Dip Incorporated
177 reviews
.35 km away
Cal's Wood-Fired Grill & Bar
406 reviews
.29 km away
LongHorn Steakhouse
170 reviews
.29 km away
Bottega Cucina
125 reviews
.61 km away
Nearby AttractionsSee all 8 nearby attractions
Polish Center of Discovery and Learning
8 reviews
2.10 km away
The Big E
577 reviews
4.80 km away
Majestic Theatre
48 reviews
3.24 km away
Rave Cinemas
19 reviews
.95 km away
Questions & Answers
Get quick answers from Quality Inn West Springfield staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"Don't stay here."
717teriw
9 Jul. 2018
Read review
"Do yourself a favor and walk back out the front door and find another hotel. Or sleep in your car."
milquetoast57
2 Oct. 2017
Read review
"Don't use this place."
ColoradoUte
19 Sep. 2017
Read review
"Renovated Rooms ..ASK"
jvdNewYork
11 Jun. 2017
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing