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Best Western Springfield West Inn

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429 Riverdale St, West Springfield, MA 01089-4625
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (26)
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Panoramas (1)
Room & Suite (21)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 18 hotels in West Springfield
Location
Cleanliness
Service
Value
The BEST WESTERN Springfield West Inn is located on the Connecticut River just two miles from downtown Springfield. The location makes it easy to get to local destinations since we're located near the intersection of I-91 and I-90, less than 30 minutes from Bradley International Airport. The hotel's setting in West Springfield, MA is perfect for business travelers. Guests staying at the hotel have access to multiple large businesses like MassMutual Life Insurance Company, Smith & Wesson(R) and Baystate Health. If leisure is the reason for your stay, the hotel's location near Six Flags(R) New England, one of the largest theme parks in the region, is just five miles away. The Basketball Hall of Fame also calls Springfield, MA home. The hotel's property is three miles radius to the MassMutual Center, which hosts many concerts and events. Eastern States Exposition is nearby which features horse shows, trade shows like EASTEC(R), and "The Big E."
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Bicycle rental
Business Centre with Internet Access
Newspaper
24-hour front desk
Parking
Wifi
Outdoor pool
Breakfast buffet
Vending machine
Self-serve laundry
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Room features
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Refrigerator
Flatscreen TV
Hair dryer
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English
276Reviews3Q+A23Room tips
Traveller rating
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Popular mentions
April C wrote a review Jul 2021
5 contributions1 helpful vote
Room was adequate but smelled musty. Half roll of toilet paper. Broken air conditioner unit. But the worst was someone beating on the door at 10:40am asking if we were checking out. Checkout was 11 and we were finishing up to go checkout. She rudely asked if we planned to spend another night because if we weren't staying, checkout was in 20 minutes. Staff seemed a bit rude, perhaps stressed.
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Date of stay: July 2021Trip type: Travelled with family
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m65323 wrote a review May 2021
1 contribution
Do not stay there- dirty socks in the room and even after we complained they did not remove them. Fridge and TV did not work and shower drainage was awful . Would not even be worth half the price! Management did not care and scary during a pandemic the rooms were that filthy! A shame as it is close to the Big East, but better to drive than room in filth!
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Review collected in partnership with Best Western
Date of stay: May 2021
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Trip type: Travelled on business
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betsyleecotto wrote a review Feb 2021
Springfield, Massachusetts1 contribution
The lady in the morning and the gentleman are really nice but in the late evening the receptionist that took over was very rude. So of course my son decides to go over to the front desk and request some towels and he ask for six. Instead of just giving him the towels as he requested. Mind you he’s only 15. She decides to ask him how many people are in the room because only two people should be in the room. She asked him a few other things but by the time he came to tell me he was a little nervous because he knew I was going to be upset. So maybe in the mother that I am I go all the way up there and I ask her what exactly is your problem and why are you questioning my son. She says because there’s only supposed to be two people in the room I said how could that be when I registered for people. The receptionist continues to say well there’s only supposed to be two people I said will give me my damn money back because I registered four. Then the receptionist says OK well don’t worry about it. If you register the four people don’t worry about it. Mind you throughout this whole conversation she never once looked at my reservation. Besides that the toilet kept clogging I had to keep on clocking in and yes I did reported in the easier offer to moveBut I didn’t wanna go through the hassle of moving everything for four people.
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Review collected in partnership with Best Western
Date of stay: January 2021
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Smittenkitten2014 wrote a review Feb 2020
East Haddam, Connecticut203 contributions25 helpful votes
Rooms were clean and beds were comfy. Our favorite was the incredibly hot shower and the wonderful toiletries. What wasn't impressive was the included breakfast. The scrambled eggs and sausage links were bone cold, powdered coffee creamer just didnt help the marginal coffee and we had to flag down help to change the OJ machine. Upon arriving every table required wiping down before sitting. 2nd day we went out to breakfast to avoid the free breakfast offered.
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Date of stay: February 2020Trip type: Travelled on business
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rooolynn2 wrote a review Feb 2020
Palm Bay, Florida3 contributions
Hotel staff very pleasant and helpful. Remembered us from a past stay. Was always willing to help or offer even a kind word. Breakfast wasnt always stocked but as soon as you mentioned it they were willing to make more. Safety policies were good, and the internet worked well. We did have an issue with the remote this trip, but other than that no issues. Excellent hotel and staff.
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Review collected in partnership with Best Western
Date of stay: February 2020
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PRICE RANGE
USD 91 - USD 162 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
days inn west springfield hotel west springfield, days inn west springfield ma
FORMERLY KNOWN AS
BEST WESTERN Springfield West Inn
LOCATION
United StatesMassachusettsWest Springfield
NUMBER OF ROOMS
53
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Frequently Asked Questions about Best Western Springfield West Inn
Which popular attractions are close to Best Western Springfield West Inn?
Nearby attractions include Rave Cinemas (1.1 km) and Fast Feet (1.1 km).
What are some of the property amenities at Best Western Springfield West Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Springfield West Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Springfield West Inn?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Springfield West Inn?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Springfield West Inn?
Conveniently located restaurants include Bnapoli Italian, Celery Stalk, and Cerrato's Pastry Shop.
Are there opportunities to exercise at Best Western Springfield West Inn?
Yes, guests have access to a pool during their stay.
Are there any historical sites close to Best Western Springfield West Inn?
Many travellers enjoy visiting Springfield Armory National Historic Site (3.9 km), Storrowton Village Museum (2.8 km), and Springfield Central Library (3.6 km).
Is Best Western Springfield West Inn accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.