We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
26/11/2017 27/11/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Candlewood Suites

    572 Riverdale St, West Springfield, MA 01089-4610
    011 61 1800 760 595
    Hotel website
    Save
    Lowest prices for your stay
    26/11/2017 27/11/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    USD 128*
    USD 128*
    USD 129*
    Traveller (16)
    Room & Suite (11)
    Hotel & Grounds (12)
    Overview
    • Excellent41%
    • Very good29%
    • Average11%
    • Poor8%
    • Terrible11%
    Travellers talk about
    “front desk” (35 reviews)
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Rooms
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Candlewood Suites
    Special Offer: Book Direct and Save
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
    Rooms
    26 Nov.27 Nov.
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from USD 128.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all West Springfield hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "3ba9e0c87e57477e8bd4a7e8ab99920a", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":256896,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[40991051],"additionalContentIds":[],"pollCount":0,"checkin":{"day":26,"month":11,"year":2017},"checkout":{"day":27,"month":11,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":128,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"3ba9e0c87e57477e8bd4a7e8ab99920a","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":129,"lowestMetaPrice":128,"additionalPartner":false,"highestMetaPriceDisplay":129,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":129,"lowestMetaPrice":128,"highestMetaPriceDisplay":129,"hotelName":"Candlewood Suites","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjNiYTllMGM4N2U1NzQ3N2U4YmQ0YTdlOGFiOTk5MjBhIiwiQUlLIjoiZWQ0YTNkNTg3MDk5NDQ1MzhlOGIwMTkzNDJkMDUxM2MifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "26/11/2017", "checkOut": "27/11/2017", "lowestPrice": "USD 128", "hasDates": true, "hacComplete": true, "contentIdMappings": {"53924706":"TravelocityEWS","78882503":"OrbitzEWS","65693699":"Hotwire","40991051":"BookingCom","109272367":"HotelsCom2IB","32625100":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (137)
    There are newer reviews for Candlewood Suites
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language

    81 - 85 of 137 reviews

    Reviewed 15 May 2012

    Dirt on most surfaces, and lack of maid service make this not worth the $$. And to top it off, it's more expensive than the non-chain hotels all over Rte 5 in West Springfield. I didn't think my bill was right, and met a stone...More

    Thank Y L
    Management response:Responded 28 June 2012

    Dear Y L, Thank you for sharing your feedback. I’m very disappointed to hear about your experience on your recent stay with us. I would love to welcome the opportunity to discuss your experience in further details. I have sent you a private message to...More

    Reviewed 8 May 2012

    I stayed here twice this year, but because of problems, next week I'll be going to a different hotel. I'll list the pros/cons Pros good gym, with dumbells and a Nautilis machine Clean and newish sheets (although a polyester blend) Kitchen is complete with pots,...More

    2  Thank sign216
    Response from IHGCare, Guest Relations Manager at Candlewood SuitesResponded 20 June 2012

    Dear sign216, Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very...More

    Reviewed 17 April 2012

    I stayed for a week with my family and we loved this hotel! The staff was very helpful and the full kitchen made it easy for us to prepare a nice dinner away from home for our children. The kids had a blast being able...More

    Thank kathryn a
    Reviewed 11 April 2012

    I stayed a few weeks ago and i was pleasntly supprised with the facility, staff, overall experience. I was visiting family in the area, and stayed for a long weekend, even with the hotel packed, it was still a nice place to stay. I arrived...More

    Thank john d
    Reviewed 25 March 2012

    Dustyn was great and was very knowledgeable about the facilitiy. We actually came from another hotel seeking a better room and he was able to help us out. He really took care of us!

    Thank Carol M
    La Quinta Inn & Suites Springfield
    600 reviews
    #3 of 8 hotels in Springfield
    3.0 km
     
    Red Roof PLUS+ West Springfield
    280 reviews
    #5 of 17 hotels in West Springfield
    1.8 km
     
    Hampton Inn West Springfield
    657 reviews
    #1 of 17 hotels in West Springfield
    1.1 km
     
    Hilton Garden Inn Springfield
    729 reviews
    #2 of 8 hotels in Springfield
    4.8 km
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Multilingual Staff
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Hot Tub
    • Tennis Court
    • Indoor pool
    Details
    • Price range
    • USD 126 - USD 145 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 71
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Booking.com, Expedia, Hotels.com, Travelocity, TripOnline SA, Cancelon, Orbitz, Hotwire and HotelQuickly so you can book your Candlewood Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • West Springfield
    • Also Known As
    • Candlewood Hotel West Springfield ,
    • Candlewood Suites West Springfield ,
    • Candlewood West Springfield ,
    • West Springfield Candlewood Suites
    Add Photo Photos
    Traveller (16)
    Room & Suite (11)
    Hotel & Grounds (12)
    Bathroom (2)
    Nearby
    La Quinta Inn & Suites Springfield
    600 reviews
    2.96 km away
     
    Hilton Garden Inn Springfield
    729 reviews
    4.82 km away
     
    Red Roof PLUS+ West Springfield
    280 reviews
    1.82 km away
     
    Hampton Inn West Springfield
    657 reviews
    1.12 km away
     
    Nearby Restaurants
    Cal's Wood-Fired Grill & Bar
    363 reviews
    1.25 km away
    LongHorn Steakhouse
    146 reviews
    1.29 km away
    99 Restaurants
    73 reviews
    1.21 km away
    Carrabba's Italian Grill
    123 reviews
    .90 km away
    Nearby Attractions
    Polish Center of Discovery and Learning
    7 reviews
    3.11 km away
    The Big E
    534 reviews
    3.27 km away
    Springfield Museums
    368 reviews
    3.86 km away
    Majestic Theatre
    43 reviews
    1.69 km away
    Ask a question
    Questions & Answers
    Krisi2323
    31 May 2016|
    Answer
    Response from Susan D | Property representative |
    Yes there is
    0
    Votes
    meganweed413
    21 February 2015|
    Answer
    Response from Sarah H | Reviewed this property |
    What is a tin tub?
    0
    Votes
    Room Tips
    "Ask for a room well away from reception if you want quiet."
    Read review
    "Never had a bad room yet in over 12 stays!"
    Read review
    "front of hotel on left side .You are then away from main drag"
    Read review
    "high floor request"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing