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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Dirt on most surfaces, and lack of maid service make this not worth the $$. And to top it off, it's more expensive than the non-chain hotels all over Rte 5 in West Springfield.
I didn't think my bill was right, and met a stone...More
Thank Y L
Management response:Responded 28 June 2012
Dear Y L,
Thank you for sharing your feedback. I’m very disappointed to hear about your experience on your recent stay with us. I would love to welcome the opportunity to discuss your experience in further details. I have sent you a private message to...More
I stayed here twice this year, but because of problems, next week I'll be going to a different hotel. I'll list the pros/cons
good gym, with dumbells and a Nautilis machine
Clean and newish sheets (although a polyester blend)
Kitchen is complete with pots,...More
2 Thank sign216
Response from IHGCare, Guest Relations Manager at Candlewood SuitesResponded 20 June 2012
Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very...More
I stayed for a week with my family and we loved this hotel! The staff was very helpful and the full kitchen made it easy for us to prepare a nice dinner away from home for our children. The kids had a blast being able...More
I stayed a few weeks ago and i was pleasntly supprised with the facility, staff, overall experience. I was visiting family in the area, and stayed for a long weekend, even with the hotel packed, it was still a nice place to stay. I arrived...More
USD 126 - USD 145 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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