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All reviews donut dip big e room was clean motel style young lady stay there again coffee maker in the room dog show flat screen tv water pressure convenient location business trip stayed one night hooters springfield microwave border
Every time I visit this location I always leave highly satisfied. The staff is very friendly and accommodating. It's a great location, the rooms are clean and they have all the amenities I need. It's very consistent and well run.
My fiance and I stayed here again, this time to go to the Big E. We were still impressed at how clean everything was, and we are still amazed that we could bring along our furry friend this time. We will definitely be back net...More
I got a great deal, the rooms were clean and the staff was amazing! I would definitely recommend this place ! It was quiet and I felt nice and relaxed on my stay. Coffee was hot and there was plenty of it! A in my...More
We stay at RRI's on our travels b/c of their pet friendly policy. We have also found them to be predictable with same furniture, room layout. Our room was clean. Check in and out was quick. Desk staff was not overly friendly, but they got...More
Not recommended mostly because of the inferior front desk & housekeeping staff. Housekeeping left envelopes asking for daily tips, but they did little to deserve them. They did not replenish the coffee pods, coffee cups, plastic cups, or tissues. We had to go get them...More
2 Thank Mary R
Response from Robert E, General Manager at Red Roof PLUS+ West SpringfieldResponded 1 week ago
Thank you for staying with us first of all, and now let me cover some of the issues that you encountered during your stay. Many guests get extremely upset with the housekeeping staff when they don't get service, this Is understandable, but many...More