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Residence Inn West Springfield

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Traveller (56)
Room & Suite (47)
Dining (2)
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Overview
  • Excellent32%
  • Very good37%
  • Average18%
  • Poor8%
  • Terrible5%
Travellers talk about
“front desk”(39 reviews)
“living area”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Offers from Residence Inn West Springfield
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Special Offer: Member Rates
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (230)
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71 - 75 of 229 reviews
Reviewed 21 August 2015

I chose this hotel because it was convenient to Hartford and Springfield. I was on a business trip and found this hotel was a little worse for a typical Residence Inn. The food service was on the lower end of the scale for the breakfast....More

1  Thank CezWho
Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 24 August 2015

Dear valued guest, Thank you for choosing our hotel for your business travel needs. We are glad it was convenient for you. I would like to appologize for breakfast being so busy. The last few weeks of August we experience a large increase of leisure...More

Reviewed 21 August 2015

Stayed in a 2 bedroom suite for the night after spending the day at Six Flags. Very spacious and clean. We had a room on the 3rd floor and the windows were facing the woods which allowed for lots of privacy. We really liked everything...More

Thank Calmonte024
Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 24 August 2015

Dear valued guest, Thank you for your review of our hotel. We appreciate your taking the time to tell others of your stay. We are happy to hear that you enjoyed your stime with us, and found your stay to be quiet and comfortable.

Reviewed 20 August 2015

If one of the reasons you rent a hotel room for is a place to sleep right, then why is it that the beds are so horrible. I noticed, after we booked this room, that the complaints about the soft beds go back months to...More

2  Thank kielar
Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 24 August 2015

Dear valued guest, We are so sorry to hear that you did not find your bed to be comfortable. I understand that some guest prefer a firm mattress while others like a softer one. We would like to look into this matter further to make...More

Reviewed 14 August 2015

This was a return visit to the Residence Inn in West Springfield. Three years ago we were on the third floor in the back building and the room was in good shape. Con -This year we were in the front building, second floor and I...More

2  Thank Lynne E
Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 24 August 2015

Dear valued guest, Thank you for your feedback on our hotel. We are happy that you found our hotel to be clean, spacious, and convenient for your travels. We understand that our hotel is begining to show some of it's age, and we are looking...More

Reviewed 13 August 2015

I stayed in this hotel for a business trip, and although the property isn't new, I was impressed with how spacious and clean it was. The kitchenette is well-equip to serve a take-out dinner or cook a light meal. The only con I can think...More

1  Thank lizziiii
Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 24 August 2015

Dear valued guest, Thank you for reviewing the Residence Inn, West Springfield. Your feedback is a great way for other guests to learn about our hotel. We are glad that you enjoyed your spacious suite and found it to be well equiped for your needs....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 162 - USD 226 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 162 - USD 226 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (56)
Room & Suite (47)
Dining (2)
Questions & Answers
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Room Tips
"top floor away from elevators"
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"away from highways"
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"Ask for room to the back, no other buildings out the window"
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"Spacious, Close to Six Flags"
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