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Regency Inn and Suites West Springfield

Traveller (28)
Room & Suite (32)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Business Centre with Internet Access
Conference Facilities
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Family
Quiet
HOTEL CLASS

Location

Full view
57Somewhat walkable
Grade: 57 out of 100
18Restaurantswithin 1 km
1Attractionwithin 1 km
367Reviews
49Photos
1Q+A
95Room tips
Traveller rating
  • 203
  • 79
  • 31
  • 16
  • 38
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
This is one of the worse hotels I have ever dealt with. Very arrogant and nasty staff. I have never dealt with such horrible people. Not only was the management highly unprofessional the property was not clean at all.
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This place is a dump, dirty. NO continental breakfast, no coffee even. I cannot find anyone who works here to find out what is going on. There is a sign on the front desk to call a number. The breakfast bar area is full of peices of equipment. Someone was obviously around
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The staff was wonderful again. I came to visit friends and family in the area and brought my kids to Winter at Six Flags. The girl at the front desk remembered me by name before I even approached the desk. I travel often and have never had that happen before. It really is more
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My sister and I have gone to the Big E every year for the past thirty years. We usually stay in a different hotel each year but after staying at this hotel in 2017 we chose to come back again this year and will return next year. The room was clean and nicely furnished. All the
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We spent 1 night at the Regency Suites in W Springfield, Mass as we were attending an event at the Big E exposition Center. It was billed as across the street (from Gate 7). The clerk directed us where to cross the street. However, gate 7 is not opened! We had to walk and walk
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Album Categories
All photosTravellerRoom & Suite
Photo provided by managementRegency Inn and Suites West Springfield
Suite Double Beds
Romantic Jacuzzi Room
Found this MOLD in th coffee pot in room
#4 we could use it as a closet!
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"We booked a room with three beds for $30 more and the space was worth it. It was much bigger than a standard double."
"No elevator so if unable to do stairs ask for first floor."
"needs a total makeover"
"Just remember two floors, no elevator and stairs are a wee bit steep."
"Jacuzzi is my Favorite Room"
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PRICE RANGE
USD 97 - USD 136 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
regency inn and suites west springfield hotel west springfieldregency west springfield
LOCATION
United StatesMassachusettsWest Springfield
NUMBER OF ROOMS
48
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