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Best Western Plus Waltham Boston

525 reviews
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Traveller (50)
Room & Suite (12)
Dining (4)
Overview
  • Excellent44%
  • Very good30%
  • Average15%
  • Poor6%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Best Western Plus Waltham Boston
Special Offer: BOOK DIRECT & SAVE
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Rooms
5 Feb.6 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (525)Write a Review
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All reviewsbest westernsrestaurant attachedcopper house taverngeneral manageron site restaurantbreakfast roomyogurtlarge roomindoor poolpancakesvisiting familyrestaurant barbed was comfortablechecking ingas stationoff the highwaya great place to stay
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51 - 55 of 493 reviews
Reviewed 17 September 2017

I've stayed in the hotel for 4 nights and I must admit, I wasn't impressed - for $300 a night I expected more. There is a small hot breakfast which you need to eat of paper plates which I found really weird. I had a...More

1  Thank Ronnenb
Response from Margot F, General Manager at Best Western Plus Waltham BostonResponded 23 September 2017

Dear Ronnenb, I'm sorry you did not have a good experience. We are newly renovated and we are continually upgrading our products. I'm surprised you didn't change rooms. We would have gladly accommodate you. We do not have our dumpsters emptied daily so I am...More

Reviewed 14 September 2017

I stayed at a 2 double bed room, and overall the room needed to be updated! Now, the bathroom was the problem. It had a slow draining bathtub. So I asked for another room, and the staff gave me another room without any problem. The...More

4  Thank sakyadhiitu
Response from Margot F, General Manager at Best Western Plus Waltham BostonResponded 16 September 2017

Dear sakyadhiitu, Thank you for the feedback. I appreciate you making me aware of the issues. Please call the hotel so that we may discuss this further. I am sorry that you were inconvenienced. Margot Fenton General Manager Best Western TLC Hotel

Reviewed 14 September 2017

The rooms are large, comfortable, with a bed mattress so comfortable I wanted to bring it home. Free breakfasts in a huge dining room, with brunches served on weekends. There's something for everyone, even picky eaters. Wifi worked beautifully. Front desk staff very helpful. Price...More

Thank Richard H
Response from Margot F, General Manager at Best Western Plus Waltham BostonResponded 21 September 2017

Dear Richard H, Thank you for the wonderful review. I am glad you enjoyed your stay. I apologize about the pool being down for maintenance. It was unexpected. We would love to have you come stay with us again. We are continually upgrading and we...More

Reviewed 10 September 2017

When making our reservation, I requested a room on a "quiet floor" if possible. We were given a very nice room on the 5th floor, with a balcony, which was a very nice surprise. Unfortunately, as soon as we got near our room, there was...More

Review collected in partnership with Best Western
Thank queenanne75
Response from Margot F, General Manager at Best Western Plus Waltham BostonResponded 14 September 2017

Dear queenanne75, I am so sorry that you had such issues at the hotel. I will be looking into them. Noisy neighbors can certainly be annoying. Thank you for the nice comments about the breakfast and the attendant. Please come again. I can assure you...More

Reviewed 7 September 2017

Very nice and clean! Great staff! Good breakfast. nice restaurant in location. Coffee and tea out in lobby all day and night. Fast checkout. hot and cold breakfast foods. Clean pool with good hours and a fitness room.

Review collected in partnership with Best Western
Thank elyse w
Response from Margot F, General Manager at Best Western Plus Waltham BostonResponded 13 September 2017

Dear elyse w, Thank you for such a wonderful review. I'm so glad you enjoyed your stay. I wish you could see the smile on my face. Please come again. we would love to have you. Sincerely, Margot Fenton General Manager Best Western TLC Hotel

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 83 - USD 327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Waltham
#4 Family Hotel in Waltham
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 83 - USD 327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Waltham
#4 Family Hotel in Waltham
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (50)
Room & Suite (12)
Dining (4)
Pool & Beach (1)
Hotel & Grounds (57)
Business Centre & Event Rooms (5)
Questions & Answers
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Karen S
19 June 2017|
Answer
Response from cruiser077 | Reviewed this property |
Hi Karen, we rented a car so I'm not sure about public transit. I would suggest calling the hotel. We did drive into Fenway and it probably took 20-25 minutes.
0
Votes
Sirenadux
31 May 2017|
Answer
Response from Jerika C | Reviewed this property |
I believe the MBTA station is about an 8 minute drive away from the hotel. In downtown Waltham, again about a 10 minute drive away, there's a movie theatre and a few really nice restaurants, like Moody's.
1
Vote
mandyandrew
14 March 2017|
Answer
Response from Margot F | Property representative |
It is close to the Commuter rail and has a bus at the end of the driveway that can take you into Cambridge where there is the Red Line.
0
Votes
Room Tips
"Ask for rooms that have windows that open and that face away from I95."
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"All rooms I have stayed in have been good and have not chosen any type room in particular."
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"Make sure to ask for extra coffee packets from the management. They are complimentary, as well as tasty."
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"Stayed on the fourth floor, very quiet."
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