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Extended Stay America - Boston - Waltham - 52 4th Ave

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Traveller (10)
Room & Suite (30)
Dining (1)
Ratings and reviews
  • Excellent26%
  • Very good11%
  • Average7%
  • Poor20%
  • Terrible36%
Travellers talk about
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What's included
Free Parking
Breakfast included
Non-Smoking Hotel
Family Rooms
Kitchenette
Pets Allowed
2 Star Hotel
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Offers from Extended Stay America - Boston - Waltham - 52 4th Ave
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Location and contact
52 4th Ave, Waltham, MA 02451-7507
Hotel website
20.6 km to Logan Intl Airport
12 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul.30 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (78)
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All reviewsmedical procedureroom was cleanfront desk personan extended stayprospect hilllong termcontinental breakfastgreat hotelhome away from homebusiness tripminute drivecookwaremaintenanceamenities
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1 - 5 of 78 reviews
Reviewed 1 week ago

Rugs beyond dirty, appliances broken, intermittent water problems in tub, one elevator is broken and the other works intermittently. Where are the city health officials who need to give this place a serious inspection!More

Thank _etafwayne
Response from 00esa, Manager at Extended Stay America - Boston - Waltham - 52 4th AveResponded 1 week ago

We are sorry for issues that caused your stay to be less than ideal, and we apologize for the frustration and inconvenience they caused. These are certainly not common occurrences at our hotel, and we are sorry you were faced with them during this visit....More

Reviewed 3 weeks ago via mobile

The staff at the front desk didn't seem to care about my concerns.. Those concerns were dirty bathroom stickers stuck to the wall (looked like a deodorant label) and stains or something on the cabinets. Bedding was not comfortable room was oddly set up. Not...More

Thank Bill M
Response from 00esa, Manager at Extended Stay America - Boston - Waltham - 52 4th AveResponded 3 weeks ago

Bill, thank you for evaluating your stay. We regret that our staff did not respond to your concerns and apologize for that inconvenience. Your feedback with regards to the cleanliness has been discussed with our housekeeping team to be more diligent with their work. Once...More

Reviewed 3 weeks ago via mobile

We were in Boston to see critically sick family at Dana Farber. Came to room after being in hospital and found roaches scattering from underneath lip of sink. These were small. Then I opened cabinet underneath and found a big one! Went to front desk,...More

Thank ELLIE0821
Response from 00esa, Manager at Extended Stay America - Boston - Waltham - 52 4th AveResponded 3 weeks ago

Thank you for choosing to stay with us on your trip. We're extremely sorry that you had a negative experience here, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but we do extend our...More

Reviewed 7 April 2018

I stayed here for one night. The room was clean, there were no noticeable signs of wear and tear. We were warm enough and I got the room I requested (away from the elevator and highway). All personnel I spoke with were most pleasant. I...More

Thank Meg S
Response from 00esa, Manager at Extended Stay America - Boston - Waltham - 52 4th AveResponded 8 April 2018

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure...More

Reviewed 23 December 2017

Our insurance company put us up here for about six weeks prior to returning to our house following a fire. The hotel allows pets and our cat seemed to enjoy it. The room was clean and was refreshed by request. Cooking facilities are minimal but...More

Thank Scanner_Lewis
Response from 00esa, Manager at Extended Stay America - Boston - Waltham - 52 4th AveResponded 24 December 2017

Thank you for taking the time to post your valuable review of Extended Stay America. Service and facilities are our best assets that we can offer to our guests, and we are glad to know you had a comfortable time with us. Also, we have...More

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About
Amenities
Top amenities
Breakfast included
Free Parking
Hotel Amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Microwave
Details
Price range
USD 125 - USD 204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 125 - USD 204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (10)
Room & Suite (30)
Dining (1)
Questions & Answers
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Room Tips
"Avoid at all costs"
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"Upper floor, not near the elevator"
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"Be sure to buy food and drinks before settling down in the room. There are a few restaurants in walking..."
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"Quiet in the front"
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