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Extended Stay America - Boston - Waltham - 52 4th Ave

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Extended Stay America - Boston - Waltham - 52 4th Ave
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36 Reviews from our TripAdvisor Community

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Showing 36: English reviews
Boston, Massachusetts
1 review
Reviewed 4 weeks ago

I enjoyed my room away from the elevator thanks to Awesome Angela (states her name tag) the front desk clerk. There were some minor issues but they were resolved. I received my set of cookware within reasonable amount of time.

Helpful?
Thank devilishskyangel
Manager_11525, Manager at Extended Stay America - Boston - Waltham - 52 4th Ave, responded to this review

The team and I appreciate your comments. We are pleased to hear that you received excellent customer service from our staff and any issues that you had were fixed. They will be informed on the great job they are doing assisting guests. Thank you again for sharing your experience with us. We would love to see you again, should your... More 

Kuala Lumpur, Malaysia
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 September 2016

Great hotel if you love to cook. There's a kitchenette with a full-sized fridge, microwave and gas stove. If you need pots and pans, you can request from the front desk. The room and other amenities are basic but good enough for a good night sleep.

Helpful?
Thank AsadZulfahri
Manager_11525, Manager at Extended Stay America - Boston - Waltham - 52 4th Ave, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read you favored the fully equipped kitchen in your room. We are very budget conscience at our hotels and strive to provide the best for our short and long term guests. We want this to be your 'Home Away From... More 

Boston, Massachusetts
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 September 2016

Mine were business trip and used quite a many times for months. Advantage is they have kitchen. Good for the price offered. Rooms are clean, location is not so great to commute but you have prospect hill back side is good place to hang out.

Helpful?
1 Thank gmthalange
Manager_11525, Manager at Extended Stay America - Boston - Waltham - 52 4th Ave, responded to this review

It is so rewarding to read that you had a great stay with us. Thank you for your comments. I am pleased you values our full equipped kitchen as a positive amenity to your stay and that your room condition was to your liking. Thank you again for your review. We look forward to seeing you in the future, should... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 September 2016 via mobile

This would be my second night staying here and I enjoy it very much. The room comes with everything I need and I can't ask for any better. Beds are comfy and kitchen is very nice. All amenities that are suppose to come with the room came with it. Customer service is wonderful and the manager is a great guy... More 

Helpful?
1 Thank Norberto N
Manager_11525, Manager at Extended Stay America - Boston - Waltham - 52 4th Ave, responded to this review

Your feedback is very important. It is great to see you enjoyed your stay with us. I am also pleased to read your positive comments about your room having what you need, the comfortable bed, and the the excellent customer service my staff provided. Thank you again for sharing your experience with us. We would love to see you again,... More 

Maine
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 August 2016

We were just looking for a place to stay for one night this past weekend and this place was the cheapest in the area. Some of the reviews made me nervous, but we encountered none of the negative issues described. The front desk staff was very helpful and friendly at check in and check out. Link, who checked us in,... More 

Helpful?
2 Thank jaysmom4285
Manager_11525, Manager at Extended Stay America - Boston - Waltham - 52 4th Ave, responded to this review

We would like to thank you for taking the time to write a review and for choosing to stay with us. I am pleased to read our front desk staff provided you with excellent customer service and that your room was too your liking. For clarification, the cookware for the fully equipped kitchen is available at the front desk because... More 

Waltham, Massachusetts
1 review
Reviewed 17 August 2016

I never complain about hotel rooms but this place warranted it. Toilet looked like someone threw up on it. There were empty bottles of fireball in the trash. Asked for a new room that was cleaner, but not up to par. Grime in the shower. We needed a local place to stay for 1 night while our floors were being... More 

Helpful?
Thank jelliott1102
Manager_11525, Manager at Extended Stay America - Boston - Waltham - 52 4th Ave, responded to this review

Thank you for the feedback about your stay at our hotel. The situation you described regarding the bathroom condition is truly regrettable. We are very sorry for your experience. I met with the staff, and we will continue our diligent room inspection to ensure that your situation is not repeated. The staff and I appreciate your comments, as it will... More 

Travellers are raving about these Waltham hotels

North Myrtle Beach, SC
Level Contributor
81 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 11 August 2016

Only stayed here three days over this past weekend but was very satisfied. Stayed on 3rd floor and it was very quiet. Room was spartan but clean; bed was comfortable. Carpet was not dirty or smelly but just looked old. Replacing that would spruce up the room nicely. All staff I encountered were very friendly and helpful.

Helpful?
1 Thank Andy132
Manager_11525, Manager at Extended Stay America - Boston - Waltham - 52 4th Ave, responded to this review

Thank you for taking the time to write a review about your stay. I am glad to see you enjoyed your quiet stay. It's great to read everything was to your liking, and our staff was accommodating and friendly. We would love to have another chance to provide you with a better experience the next time you're in town. More 

Washington DC, District of Columbia
Level Contributor
37 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 11 August 2016

This would have to be the worst hotel I have ever stayed at and I do a lot of traveling. There was loose dirt/something on the main bed sheets when the covers were removed. There were more than two people in the room so someone had to sleep on the pull out bed couch. Absolutely disgusting with dirt/hair/etc. all over... More 

Helpful?
1 Thank y2j80
1 review
Reviewed 9 August 2016

No customer service at all, very rude behavior. I stayed yesterday night planned for 10 days, but i am done with them very next day, Lady in reception is very rude, she doesnt have basic courtesy to talk to customers

Helpful?
Thank kl.prasanna K
Manager_11525, Manager at Extended Stay America - Boston - Waltham - 52 4th Ave, responded to this review

Thank you for providing us with details about your stay. I am so disappointed that there was a lack of customer service for your stay. Please accept my apology. I met with the staff, and we will all be working on our customer service skills to ensure that rude or poor customer service is not repeated. I am grateful for... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 July 2016

Stayed here one night and physical condition was horrible. The corridor is dimly lighted and had stale air and odors from cooking. Arrived for check in lobby at the entrance from Fourth Avenue but had to go to a lobby in a second building for room check in. There were no signs or info on the res confirmation to indicate... More 

Helpful?
1 Thank Rick C

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Amenities

Highlights
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
Services
  • Free Parking

Additional Information about Extended Stay America - Boston - Waltham - 52 4th Ave

Address: 52 Fourth Avenue, Waltham, MA 02254 (Formerly Homestead Studio Suites)
Region: United States > Massachusetts > Waltham
Price Range: $128 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Boston - Waltham - 52 4th Ave 2*
Number of rooms: 140
Reservation Options:
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Also Known As:
Homestead Waltham Boston Hotel Waltham
Extended Stay America Waltham
Homestead Hotel Waltham
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Questions & Answers

Questions? Get answers from Extended Stay America - Boston - Waltham - 52 4th Ave staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Far end of the hallway even numbers better scenery according to staff”
 of 5 bubbles devilishskyangel, 3 Nov 2016 | Read review
“Don't stay here.”
 of 5 bubbles y2j80, 10 Aug 2016 | Read review
“Don't stay here”
 of 5 bubbles rickc986, 27 Jul 2016 | Read review
“The other property next door might be a better example of the chain's hotels- this one isn't.”
 of 5 bubbles fr21555, 23 Oct 2015 | Read review
“Best tip - Don't choose a room here. Go somewhere else.”
 of 5 bubbles Martins_and_Wards, 14 Sep 2015 | Read review
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