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Hilton Garden Inn Boston/Waltham

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Hilton Garden Inn Boston\/Waltham
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579 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Boston/Waltham
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Showing 563: English reviews
Skaneateles, New York
Reviewed 19 February 2016 via mobile

We had a wonderful stay at the Hilton Garden Inn in Waltham. The rooms were extremely clean, the food was excellent, and the entire staff was so helpful and friendly. We were very impressed with the professionalism and kindness of Kevin. He went out of his way to make our stay special and personable. We look forward to returning and...

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Helpful?
Thank woodgiard
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello Woodgiard, Extremely clean, great food and friendly staff. I thank you for your kind comments and especially for the recognition of the staff members who take hospitality seriously. We hope to see you soon and appreciate the recommendation. Please continue to stay at all fo the fine Hilton Hotels General Manager

Lincoln City, Oregon
Reviewed 18 February 2016

Good for an overnight stay, clean and the service was friendly. Good breakfast service. We had breakfast included in our rate, I think otherwise it would cost way to much for what you get. Four people, two adults and two children, were $64. But, for the rate we paid with breakfast included I was very pleased.

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Helpful?
Thank culpepperbaker
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello Culpepperbaker, Rate is important and I am happy it caused you to stay with us and have such a pleasant experience. I am happy our amenities and staff met your needs and we hope you will return. Please continue to stay with the fine family of Hilton Hotels. General Manager

mansfield, United States
Reviewed 16 February 2016

I feel really bad having to put this up here but there was poop on the desk chair of my room when I was there for a work meeting! it was gross. I didn't see it till the next day when we opened the window to let light in the room as we where getting ready for our meeting. The...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Matthew A
Paul M, Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Dear Matthew Angel: I am sorry you found the cleanliness of your guest room unacceptable. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please accept my sincere apologies for falling short during your stay. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are...

Reviewed 6 February 2016

Staff is great, hotel interior is nice and rooms are clean. The wireless works well and the hotel has basic services. For business travel, the hotel works well. The location is easy to get to but lacks character or inspiration.

Review collected in partnership with Hilton Garden Inn
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Thank 224bethanyw
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello 224bethanyw, We are very happy to be your solid business hotel and excel at all of the basics. If you can get your objectives done and still be comfortable and well taken care of then that's what we want too. We hope you return and stay with us again. Please continue to stay at all of the fine Hilton...

Waltham, United States
Reviewed 19 January 2016

The Hilton Garden Inn Waltham is an average hotel. Decor is old and outdated. The fitness facility is limited with equipment out of service for months. The restaurant is constantly out of ingredients.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Timothy R
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello Timothy R, Thank you for your constructive comments. We just replaced some fitness equipment to the most modern look and use and everything works. We just got new menus and everything is in stock. The hotels was renovated in 2012. Give us another try and we hope to see you soon. Please continue to stay at the fine Hotels...

Edmeston, United States
Reviewed 10 January 2016

I was in the Boston area for a meeting, I needed a room for a night and experienced a wonderful nights rest, the beds are always comfortable at Hilton Garden Inn ( and lets face it, nothing is more important than a good nights sleep while on the road), and the breakfast is always great. There are also a lot...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Lynne C
Tim H, Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found our beds and breakfast to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!

springfield, United States
Reviewed 5 January 2016

I had to get switched out of rooms because of no heat in one of the rooms I reserved. When I got switched the keys had to get rekeyed everyday because batteries in key lock were dying, problem was reported and nothing was done.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Amaryllis G
Tim H, Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. We hope you will consider staying with us in the...

New York
Reviewed 26 December 2015 via mobile

The hotel is very easy to access from the major highway. The rate is very good, but, no breakfast included. The breakfast is $14.99 per person. The room is small but functional. The beds are comfortable. There is a small gym with a couple of treadmills. The pool is very small. The lobby and the public sitting area is very...

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1Thank Gl0betr0tter_NYC
Tim H, Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found our hotel easily accessible. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!

Albany, United States
Reviewed 21 December 2015

Ideal hotel for the business traveler with proximity to Waltham, Lexington and I-95. Rooms were clean. Staff were very courteous, friendly and attentive. Restaurant food quality was good. Restaurant service was excellent. Fitness center was clean and well maintained. Business center was clean and well maintained. Stayed at hotel in December 2015 and noted numerous deceased flies located in the...

Review collected in partnership with Hilton Garden Inn
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1Thank Robert J
Waltham, MA, United States
Reviewed 16 December 2015

I stay at the Waltham Hilton Garden Inn regularly on business trips. The staff is always so accomodating (Steve, you were so good that you have moved up in the org) and the location is ideal. The restaurant food and staff is exceptional. However, I am an elite runner and the gym needs major upgrading. There are only two treadmills...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Barbara T

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
Located in the center of the Massachusetts Route 128 technology belt and 30 minutes from downtown Boston, the Hilton Garden Inn Boston/Waltham hotel helps you make the most of your time in the area. Great transport links keep you in easy reach of some of the area's top sites and attractions. Stay connected with complimentary WiFi and a 24-hour business center. Head to the fitness center for a workout or take a dip in the pool. Enjoy a cooked-to-order breakfast or delicious dinner at the Great American Grill(R). Our Waltham hotel offers a choice of unique function rooms, making it the perfect venue for your next Boston meeting or celebration. Minutes from Brandeis and Bentley Universities, this Boston hotel is perfect if you are in town to visit the kids at college or attend a reunion. ... more   less 

Additional Information about Hilton Garden Inn Boston/Waltham

Address: 450 Totten Pond Road, Waltham, MA 02451
Region: United States > Massachusetts > Waltham
Price Range: $119 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Boston/Waltham 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Hilton Garden Inn Boston/Waltham Hotel Waltham
Hilton Garden Inn Waltham
Hilton Waltham
Waltham Hilton
Hotel Style:
#1 Family Hotel in Waltham
#1 Business Hotel in Waltham
#1 Romantic Hotel in Waltham
#3 Green Hotel in Waltham
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Boston/Waltham staff and other travellers.
2 questions
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New York City, New York
6 months ago

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Questions? Get answers from Hilton Garden Inn Boston/Waltham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always ask for upper room away from elevators when hotel is close to highways”
 of 5 bubbles 137nikaw, 17 Jan 2017 | Read review
“Pick a room on the higher floor with north-side view”
  • Overlooking the Totten Pond Road
  • Standard room with king bed
 of 5 bubbles travelophil, 30 Dec 2016 | Read review
“Good luck!”
 of 5 bubbles FamFunIllinois, 29 Dec 2016 | Read review
“High floor. Away from elevators and ice machines. Traffic noise is minimal throughout the hotel.”
 of 5 bubbles robertjR2888BW, 16 Dec 2016 | Read review
“better check potential noise in certain floors due to renovation works”
 of 5 bubbles avik_12, 16 Dec 2016 | Read review
5 of 5