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Hilton Garden Inn Boston/Waltham

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Hilton Garden Inn Boston\/Waltham
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572 Reviews from our TripAdvisor Community

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Showing 556: English reviews
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New York
Reviewed 4 days ago NEW

We stayed on a weekend night at the Bed and Breakfast rate. A room with a king-size bed - very clean and tidy; plenty of towels, which is not usually the case. Breakfast was included in our room rate and it was one of the best hotel breakfasts I've ever had. The breakfast rate is normally $14.95/person (if I recall...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank queenanne75
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello queenanne75, Thank you for staying with us. We appreciate your thoughtful comments. I am glad that any difficulties were worked out to your satisfaction. I am certain other travelers will find your comments helpful. We hope to see you again. General Manager Hilton Garden Inn

Albany, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 16 December 2016

Second time visiting this hotel in one year. Conveniently located near Interstate 95. Free and available parking. Staff are friendly, knowledgeable, and accommodating. Guest rooms and fitness center are clean and functional. Noise level is minimal. One small issue with guest room bathroom light bulb burnout. Not reported. Breakfast buffet food quality and variety are good. Area restaurants within walking...

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Helpful?
Thank Robert J
About Hotel's Favourite Review
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello Robert J, Its become clear our location works very well for our guests. We appreciate the thoughtful and detailed review and for your loyalty to the hotel and brand. We will continue to work hard to earn your business. Regards General Manager Hilton Garden Inn

United States
Reviewed 6 days ago NEW

I had stayed in this hotel in the past, but this time the staff were rude and the room was dirty. I was disappointed. The hotel really needs to be updated to keep up with other hotels in the area if they want to be at all competitive.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank heatherdT7380LK
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello heatherdT7380LK, We thank you for your comments and we apologize for any inconvenience. Hilton Garden Inn has a satisfaction guarantee. We recommend that all guests tell us during their stay so we can make it right and we can make changes needed right away. We have so many happy guests and we know given an opportunity we could make...

Fairbanks, United States
Reviewed 1 week ago

this is the third time i've stayed at hilton garden inn and i keep coming back because all aspects of the hotel have been more than adequate and satisfactory...i certainly recommend this hotel and i will use it again if i am again in waltham...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank L2747XMdavidc
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello L2747XMdavidc, We love our frequent guests and we certainly will continue to work hard to earn your business. Thank you for recommending us. Hope to see you soon. Hilton Garden Inn General Manager

Eastham, Massachusetts
Reviewed 2 weeks ago

We stay here often, it is well priced, clean, pleasant. An excellent value. It is always a good night's sleep. I use this hotel exclusively in the area. It is well located for my Doctor appointments, as well as staying overnight for early morning airport trips .

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Beverly H
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello Beverly H, Thank you for your loyalty to the hotel and the Hilton Brand. We appreciate your comments and hope they help other travelers make a buying decision. Your input is valuable to us. See you soon Hilton Garden Inn General Manager

Atlanta, United States
Reviewed 4 weeks ago

At most, I believe this hotel is worth $99 per night. Needs a major redesign for the rooms. Just felt dingy and completed dated - chipped pain, loud plumbing for nearby rooms. tHotel staff however, were very kind and hospitable.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Tyra S
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello Tyra S, We wow you with hospitality. We do have many very nice rooms but I am sorry this one was not up to your standards and ours. We have reviewed the room and we will make it shine. Try us again and we promise to ensure your satisfied. Regards General Manager Hilton Garden Inn

Clarksville, Tennessee
Reviewed 4 weeks ago

Enjoyed the stay here. The rooms were kind of small, but the hotel staff were great. The breakfast was ok, but not worth the money. It seemed pretty quiet in the hotel and the interstate access near by is good. Great places to eat across the street also is a big plus.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Camille M
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello Camille M Thank you for choosing us. Our staff enjoys providing exceptional service and hospitality. The breakfast is a full buffet for 14.95 meant to provide a wide selection and speed for those business people on the go. We can always make adjustments for anyone that needs to have a modified plan. We are happy the over all amenities...

Reviewed 18 January 2017

We were pleased with our stay at the Garden Hilton in Waltham. They had room service and a restaurant / bar downstairs. Food / drinks were good. Lots of space to visit with friends in lobby and TVs to watch. Free cookies and coffee in lobby. Though check to make sure you have free breakfast, sometimes it's not included in...

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Helpful?
Thank Nika W
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello Nika W, Thank you for the detailed review. I am certain other guests want and need the same services during their stay and appreciate your comments. We are so happy it worked so well for you. Please come again General Manager Hilton Garden Inn

Liverpool, United Kingdom
Reviewed 12 January 2017

Comfortable stay. One bad item in room found in the middle of the night. It may have been a plumbing problem but it was not pleasant to find. The rest of the stay was fine and location and property were very good for the value

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Joseph M
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello Joseph M, I am glad the one mistake didn't ruin your stay and that over all you had a pleasant experience. We will take care of the issue and we are very happy you told us. Thank you. Please come to see us again. Regards, General Manager Hilton Garden Inn

Maine, United States
Reviewed 5 January 2017 via mobile

Very, very clean.Room was really small for 4 people (but 2 of them were young brothers who fight nonstop!) if you're looking for space (2 DBL beds booked), but we didn't come to hang out in a hotel room so no worries about that. Our sons loved the pool, and the staff was wonderful to all of us. VERY nice,...

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Helpful?
Thank loveroflibations
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello loveroflibations, Thank you for the detailed review. Our other potential guests will appreciate it. We do think the location is great too and I am happy it worked for you. Regards General Manager Hilton Garden Inn

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
Located in the center of the Massachusetts Route 128 technology belt and 30 minutes from downtown Boston, the Hilton Garden Inn Boston/Waltham hotel helps you make the most of your time in the area. Great transport links keep you in easy reach of some of the area's top sites and attractions. Stay connected with complimentary WiFi and a 24-hour business center. Head to the fitness center for a workout or take a dip in the pool. Enjoy a cooked-to-order breakfast or delicious dinner at the Great American Grill(R). Our Waltham hotel offers a choice of unique function rooms, making it the perfect venue for your next Boston meeting or celebration. Minutes from Brandeis and Bentley Universities, this Boston hotel is perfect if you are in town to visit the kids at college or attend a reunion. ... more   less 

Additional Information about Hilton Garden Inn Boston/Waltham

Address: 450 Totten Pond Road, Waltham, MA 02451
Region: United States > Massachusetts > Waltham
Price Range: $116 - $432 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Boston/Waltham 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Hilton Garden Inn Boston/Waltham Hotel Waltham
Hilton Garden Inn Waltham
Hilton Waltham
Waltham Hilton
Hotel Style:
#1 Family Hotel in Waltham
#1 Romantic Hotel in Waltham
#1 Business Hotel in Waltham
#3 Green Hotel in Waltham
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Boston/Waltham staff and other travellers.
2 questions
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New York City, New York
5 months ago

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Questions? Get answers from Hilton Garden Inn Boston/Waltham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always ask for upper room away from elevators when hotel is close to highways”
 of 5 bubbles 137nikaw, 17 Jan 2017 | Read review
“Pick a room on the higher floor with north-side view”
  • Overlooking the Totten Pond Road
  • Standard room with king bed
 of 5 bubbles travelophil, 30 Dec 2016 | Read review
“Good luck!”
 of 5 bubbles FamFunIllinois, 29 Dec 2016 | Read review
“High floor. Away from elevators and ice machines. Traffic noise is minimal throughout the hotel.”
 of 5 bubbles robertjR2888BW, 16 Dec 2016 | Read review
“better check potential noise in certain floors due to renovation works”
 of 5 bubbles avik_12, 16 Dec 2016 | Read review
5 of 5