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Embassy Suites by Hilton Boston / Waltham

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Embassy Suites by Hilton Boston \/ Waltham
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1,059 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Boston / Waltham
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Showing 1,033: English reviews
Antibes, France
Reviewed 4 April 2016 via mobile

It is one the best hotels of Waltham. No charm at all. I stayed 10 days. Room was clean and stayed clean. The room is quite large, it was a mini suite. The bed was good. I had diner at the restaurant and it was quite nice. No charm, but a pleasant diner with some friends. Now, the place is...

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Helpful?
Thank orichaud
Theresa B, Public Relations Manager at Embassy Suites by Hilton Boston / Waltham, responded to this review

Thank you for sharing! While we're disappointed to hear you felt our hotel had no charm, we're happy to know we satisfied your needs and that your stay was pleasant overall. We hope to welcome you back on your next return to the Boston/Waltham area!

Boston, Massachusetts
Reviewed 3 April 2016

Enough parking, though always busy, plenty of school groups. Rooms clean, comfortable, breakfast average, WiFi spotty at the best. Overall good hotel but nothing to brag about it.Location in industrial part, Costco next door, close to the highway.

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Thank rdrozd7
Murphy, Texas
Reviewed 3 April 2016

Stayed one night and had an excellent stay. The staff were very friendly and courteous. I Would recommend others to stay. Very clean hotel and easy to get to. Breakfast was great, the made to order omlets were very tasty!

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Thank thebbo
Reviewed 2 April 2016

Clean rooms, great size for family of 5. Breakfast was awesome and free parking. Matresses could have been a little more comfortable but not a deal breaker. Some other local hotels charge for parking. Close to Boston without the city prices. All around great bang for your buck!

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Helpful?
Thank 66heatherd
Miller Place, United States
Reviewed 31 March 2016

I had a short stay at the Embassy Suites in Waltham, MA and the overall experience was great. The environment is great and the staff is warm. The best yet, breakfast is included, which is served in an elaborated dining room, and it is phenomenal. That will be my spot whenever I travel out that way. I recommend it more...

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Helpful?
Thank Laurette L
Theresa B, Public Relations Manager at Embassy Suites by Hilton Boston / Waltham, responded to this review

Thank you for this terrific feedback! We're beyond thrilled to receive such a positive review, and we'll be sure to share it with our entire team as encouragement to keep up the great work. We can't wait to see you again on your next travels to our area!

Milwaukee, Wisconsin
Reviewed 31 March 2016

Good hotel, rooms are good and breakfast was good. Sufficient parking and perfect location. Highway access a little crazy. Lively atmosphere, except the two front desk staffs were lifeless. Internet issues.

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Helpful?
Thank Rajiv D
Theresa B, Public Relations Manager at Embassy Suites by Hilton Boston / Waltham, responded to this review

Thank you for taking a minute to share your thoughts. We're so happy you found our accommodations to be comfortable and that you enjoyed your breakfast experience, along with our great location! We do apologize that your interactions with our Front Desk team weren't as perfect, and please be assured that we'll be investigating your comments. We are also concerned...

Springfield, Massachusetts
Reviewed 30 March 2016

King suite with plenty of room excellent breakfast in the morning staff is friendly and helpful the internet speed was lacking but I was able to complete my tasks the fitness center had up to date equipment and enough to get a good workout in

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Thank johnwK6745VW
Theresa B, Public Relations Manager at Embassy Suites by Hilton Boston / Waltham, responded to this review

Thank you so much for sharing - we couldn't be happier to receive your compliments. We're thrilled you enjoyed our breakfast and that you were able to enjoy an excellent workout! We'd be so delighted to welcome you back on your next return to the Boston/Waltham area.

Baltimore, Maryland
Reviewed 29 March 2016

Really surprised at cheap beds - our backs are killing us from our two night stay! Bar staff terrible ignore you while sitting right in front of them., ask for a drink 3 times and told to wait a minute .. Talked on phone cleared tables all while we waited.

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2Thank carolz458
Kate N, Front Office Manager at Embassy Suites by Hilton Boston / Waltham, responded to this review

Dear Guest, Thank you for your feedback regarding your most recent stay. We welcome all reviews, positive or negative, as we use them as a way to recognize ways to better improve our service. I apologize for the service you received in our lounge, as this is not typical of our staff. While we do not excuse the poor service...

Portland, Maine, United States
Reviewed 26 March 2016 via mobile

Last minute on a Saturday we decided to go down and visit our friend who plays in a band in the area. We booked our room for a great price through hotels.com we got the top floor and a good view ! The rooms are full suites was very nice the have the bathroom in the middle and a whole...

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Thank MizMae
Reviewed 26 March 2016 via mobile

The room was great. Maid staff phenomenal. Pool spectacular. However, the night before I was leaving I used the car for the luggage to pack as much as possible into my car before I left and the minute I got the cart to my room I got a call from the front desk about bringing it into my room which...

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Helpful?
1Thank Dan F
Melvin R, Front Office Manager at Embassy Suites by Hilton Boston / Waltham, responded to this review

Dear Dan, We are sorry we were not able to provide you with the quality of services you deserve. I am delighted that you found our suites to be great and our housekeeping staff to be phenomenal. I cannot stress enough, however, how deeply sorry all of us at Embassy Suites Waltham feel for making the last night of your...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Embassy Suites Boston/Waltham located in Boston’s High-Technology, Pharmaceutical, and Life Sciences Belt and corporate corridor along Route 128 and Highway 95. Our upscale hotel is just 20 minutes to downtown Boston and 25 minutes to Logan International Airport, convenient to Brandeis and Bentley Universities, Wellesley and Regis Colleges. If you’re traveling to Boston on business or vacation, enjoy spacious two-room suites, complimentary cooked-to-order breakfast and a complimentary nightly Manager’s Reception. Plan your business conference, reunion, Bar Mitztvah, or wedding in one of our nine meeting and banquet rooms which can accommodate up to 300 guests. Enlist our experienced catering and meeting staff to plan a memorable event. Our all-suite hotel provides you with more. Enjoy signature omelets at our complimentary cooked-to-order breakfast, complimentary parking, a 24-hour BusinessLink Business Center, indoor heated pool, and 24-hour fitness center. ... more   less 

Additional Information about Embassy Suites by Hilton Boston / Waltham

Address: 550 Winter St, Waltham, MA 02451-1202 (Formerly Doubletree Guest Suites Boston/Waltham)
Region: United States > Massachusetts > Waltham
Price Range: $146 - $491 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Boston / Waltham 3.5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Embassy Suites Boston / Waltham Hotel Waltham
Doubletree Hotel Boston Waltham
Hotel Style:
#2 Romantic Hotel in Waltham
#3 Business Hotel in Waltham
#3 Green Hotel in Waltham
#4 Family Hotel in Waltham
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Boston / Waltham staff and other travellers.
11 questions
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Questions? Get answers from Embassy Suites by Hilton Boston / Waltham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the rooms close to the reception”
 of 5 bubbles shareef4u, 30 Nov 2016 | Read review
“Higher floor rooms away from lifts and the atrium.”
 of 5 bubbles kookie72, 9 Nov 2016 | Read review
“End rooms are bigger.”
 of 5 bubbles Denstevj, 7 Nov 2016 | Read review
“Corner rooms offer an extra window to the outside.”
 of 5 bubbles PsychRN12, 7 Nov 2016 | Read review
“All rooms face an atrium and appear to be equally as good.”
  • Bathroom
  • Kitchenette area
  • Bedroom
  • Bedroom
  • Living room
 of 5 bubbles GigiF613, 3 Nov 2016 | Read review
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