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Embassy Suites by Hilton Boston / Waltham

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Embassy Suites by Hilton Boston \/ Waltham
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1,121 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Boston / Waltham
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Showing 1,095: English reviews
Saratoga Springs, New York
Reviewed 4 weeks ago

A nice property that offers free parking, complimentary cooked breakfast, & evening snacks. We happened to stay on a very crowded weekend, which meant waiting our turn to use the hot tub, & having difficulty finding seating for breakfast. The staff remained pleasant, professional, & helpful throughout.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank elizabethgQ8256YG
TOMS RIVER, United States
Reviewed 4 weeks ago

This hotel is a very nice hotel room is comfortable and clean , but if you are expecting to enjoy a nice relaxing beverage at the managers reception BEWARE, they do not offer free alcoholic beverages. You have to pay !!! Manager on duty could care less.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
2Thank Paul Z
Brody M, Guest Services Supervisor at Embassy Suites by Hilton Boston / Waltham, responded to this review

Dear Paul Z, I want to start off by saying that we really appreciate you taking the time out of your busy day to provide us with this wonderful feedback. I also want to thank you for your kind words regarding our hotel being comfortable and clean! I am so very sorry to hear about your unpleasant visit at the...

Saranac Lake, New York
Reviewed 4 weeks ago

So I will be the first to admit that the issues we had were primarily issues not related to the actual hotel and staff. However, our experience was still quite poor. Let me start with the only issue we did have with the hotel, the elevator system. 3 elevators and still we were waiting 10-12 minutes each time. With the...

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Helpful?
Thank Attila_The_Hutt
keith v, Front Office Manager at Embassy Suites by Hilton Boston / Waltham, responded to this review

Thank you for taking the time out of your day to provide us with comments on TripAdvisor. As the guest service supervisor I want to apologize on behalf of Embassy Suites Boston/Waltham about your negative experience at our location. I want to assure you we will use your comments to improve our hotel's overall experience and to better prepare for...

San Antonio, Texas
Reviewed 4 weeks ago

The location of this Embassy (west side of Boston, just off of I-95) is great, but actually getting to the hotel from I-95 is an adventure due to the excessive traffic on Winter Street that's trying to get on/off of I-95. Once there, the hotel has the standard Embassy Suites vibe, with the same amenities (breakfast and evening social), as...

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Helpful?
Thank travler660
Reviewed 4 weeks ago via mobile

The evening reception was okay we expected a little more compared to other hotels. The breakfast is very good! Pool and hot tub are great. Glad we were on the 6th floor because the noise from area below definitely travels up. The beds are very comfortable and the bedrooms themselves are quiet.

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Thank Tammi E
Reviewed 16 February 2017 via mobile

Nice hotel. Visually pleasing. Easy access to highway. Room and bathroom very clean and spacious. Breakfast is to die for‼‼. The best‼. Only downside was the pool had some broken tiles. This did not take away from the awesome experience at this hotel. Will definitely use again when going to the Boston area‼

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1Thank Peter M
Scotch Plains, New Jersey
Reviewed 15 February 2017

Nice staff, nice room except for very strong chlorine smell the evening we checked in. It wore off eventually. Spacious room, great location. Loved the breakfast buffet!!! They do a wonderful job. No menu was available in the room to know what the lobby restaurant offered and no info on the gym. The binder in the room was almost empty...

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1Thank acollegemom
La Grange Park, United States
Reviewed 13 February 2017

What a great little hotel to stay at! I hadn't stayed at an Embassy Suites (in recent memory) and was a little hesitant but very pleasantly surprised! Lovely lobby area and the complimentary evening reception and breakfast both had plenty of options and were NOT your standard continental items. Kudos to this hotel chain, very well done! I will not...

Review collected in partnership with Embassy Suites Hotels
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1Thank lisacY5847BZ
Danbury, Connecticut
Reviewed 8 February 2017

I stayed 2 nights while in the area for training. Very nice and flexible staff. The property could you just a touch of TLC to make it a very nice building. The restaurant was average but room service was very fast. I would stay here again when in the area.

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Thank VinceA333
Reviewed 5 February 2017 via mobile

Spent a week here for business and had a good experience. The location has good access to 95 which made it easy to commute in the morning (as long as you're going north), although getting into the hotel can be tricky at first. The two room suites are quite spacious and comfortable. I was pleasantly surprised with the size of...

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Helpful?
Thank aespur
keith v, Front Office Manager at Embassy Suites by Hilton Boston / Waltham, responded to this review

Thank you for taking the time out of your busy day to share your comments in regards to your recent stay at Embassy Suites Boston/Waltham. We will use all of your feedback related to making improvements to increase the overall experience at our hotel. I'm happy you enjoyed all the options at our complimentary breakfast. I'm also very glad you...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Embassy Suites Boston/Waltham located in Boston’s High-Technology, Pharmaceutical, and Life Sciences Belt and corporate corridor along Route 128 and Highway 95. Our upscale hotel is just 20 minutes to downtown Boston and 25 minutes to Logan International Airport, convenient to Brandeis and Bentley Universities, Wellesley and Regis Colleges. If you’re traveling to Boston on business or vacation, enjoy spacious two-room suites, complimentary cooked-to-order breakfast and a complimentary nightly Manager’s Reception. Plan your business conference, reunion, Bar Mitztvah, or wedding in one of our nine meeting and banquet rooms which can accommodate up to 300 guests. Enlist our experienced catering and meeting staff to plan a memorable event. Our all-suite hotel provides you with more. Enjoy signature omelets at our complimentary cooked-to-order breakfast, complimentary parking, a 24-hour BusinessLink Business Center, indoor heated pool, and 24-hour fitness center. ... more   less 

Additional Information about Embassy Suites by Hilton Boston / Waltham

Address: 550 Winter Street, Waltham, MA 02451 (Formerly Doubletree Guest Suites Boston/Waltham)
Region: United States > Massachusetts > Waltham
Price Range: $141 - $472 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Boston / Waltham 3.5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Embassy Suites Boston / Waltham Hotel Waltham
Doubletree Hotel Boston Waltham
Hotel Style:
#1 Best Value Hotel in Waltham
#2 Romantic Hotel in Waltham
#2 Green Hotel in Waltham
#3 Business Hotel in Waltham
#4 Family Hotel in Waltham
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Boston / Waltham staff and other travellers.
11 questions
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Questions? Get answers from Embassy Suites by Hilton Boston / Waltham staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“8th floor gets priority with loading elevators”
 of 5 bubbles Attila_The_Hutt, 20 Feb 2017 | Read review
“This is an excellent business travelers hotel”
 of 5 bubbles LittleBrownBear213, 1 Feb 2017 | Read review
“We stayed on the top floor so we had no one above us.”
 of 5 bubbles 659annmarief, 26 Dec 2016 | Read review
“Rooms surround and overlook central lounge and bar area. Pool and fitness on 2. Quieter on higher floors. Corner rooms little larger.”
 of 5 bubbles Capjanstar, 25 Dec 2016 | Read review
“Download the HHI app and you can check-in early and pick your room, seeing which are available means no neighbors as well!”
 of 5 bubbles Flemington_Diner, 14 Dec 2016 | Read review
5 of 5