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TownePlace Suites Boston Tewksbury/Andover

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117 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Boston Tewksbury/Andover
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Showing 115: English reviews
United States
Reviewed 5 September 2016

This is our second stay in this hotel. We chose to return here for this trip because of our excellent experience a few years ago. We had a room with two bedrooms, living room, kitchen. The beds were quite comfortable, and each of the rooms was quite large. Since we were there for almost a week, it was nice to...

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Helpful?
Thank LiterateWanderer
CesarSuarez, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Dear LiterateWanderer Thank you for staying with us and taking the time to share your thoughts regarding these issues. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again...

Boston, Massachusetts
Reviewed 25 August 2016 via mobile

We stayed here while waiting to close on our house. The room was clean and comfortable. The kitchen was well equipped. The bed was very comfortable. Breakfast exceeded my expectations for this type of hotel and there was much more available than I thought there would be. The staff, especially Joanne, did a great job of keeping everything well stocked....

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Helpful?
Thank Karensreview48155904
CesarSuarez, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Dear Karensreview48155904 Thank you for sharing your experience at the TownePlace Suites Boston Tewksbury/Andover. We appreciate your feedback and are delighted to hear that you had a great stay. We will share your nice comments to the staff and especially to Joanne. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your...

County Kilkenny, Ireland
Reviewed 24 August 2016 via mobile

The suite was perfect but when you go down for Breakfast it's a big disappointment everything is throwaway you have to help yourself no waiting service and very little seating. There is a swimming pool but it wasn't in use it needed a life guard which wasn't on duty Also if you have no transport you are stuck there no...

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Helpful?
Thank Anna C
CesarSuarez, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Dear Anna Thank you for taking the time to complete the Trip advisor Review in regards to your recent stay at the TownePlace Suites As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the small breakfast room and...

Austin, Texas
Reviewed 23 August 2016 via mobile

Tewksbury Spring Hill Suites Motel 6 by any other name This property should be among the first I would remove from the Marriott brand. Check-in was cumbersome, the only light in the bathroom had a fan that sounded like a jet engine. The worst was a bed that didn't a towel over the metal fit the frame allowing the bedrail...

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Helpful?
Thank scottie58_11
CesarSuarez, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

dear scottie58-11 I apologize for the metal frame sticking out. I appreciate you bringing that to our attention. the light fixture and frame have been fixed so this issue does not happen again. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring...

Reviewed 11 August 2016

The room was clean and comfortable. Check-in was quick and courteous. Would certainly recommend to others. Noise level in our 2 bedroom suite was affected by proximity to outside door and stairs. The dim ceiling nightlight in the bathroom was a plus for seniors.

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Helpful?
Thank Mary B
CesarSuarez, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Dear Mary B Thank you for sharing your experience and thank you for staying at the TownePlace Suites Boston Tewksbury/Andover and we hope you choose to stay with us again whenever your travel needs bring you back to Tewksbury. Sincerely Cesar Suarez General Manager

Durham, North Carolina
Reviewed 1 August 2016

We were very glad we booked a 2BR suite. Lots of room for us and our 10-year old grandsons. We appreciated the spacious LR and full kitchen, the large work tables and 3 large screen TVs. The area was quiet too, but near interstate highways and restaurants. Pool is small. When lifeguard not on duty, we had access to a...

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Helpful?
1Thank DawnandBillM
CesarSuarez, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Dear DawnandBillM thank you for your comments we will share your comments with the staff especially with Joanne. Thank you for staying at the TownePlace Suites Boston Tewksbury/Andover and we hope you choose to stay with us again whenever your travel needs bring you back to Tewksbury. Sincerely Cesar Suarez General Manager

Clinton, Mississippi
Reviewed 26 July 2016

This hotel is under renovation and all guest rooms have been completed. The room my wife and I stayed in, along with all others, had been completely gutted and redone including the carpet, furniture, bedding, granite, kitchen cabinets and appliances, and bathroom fixtures. I was very impressed with the room itself, but had some other concerns. We stayed five nights...

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Thank dparker99
Boonsboro, Maryland
Reviewed 22 July 2016

What a difference a year makes. We were made to wait for our rooms when we arrived at 4:15 pm. Calls were placed to Housekeeping. We thought check in began at 3 pm. This place had bugs in and on the beds, manager on duty squished them when I showed them to him. He said he did not know what...

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2Thank Fifi2016
CesarSuarez, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Dear FIfi2016 Thank you for taking the time to complete the Trip advisor review. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your experience. We have shared your feedback with the appropriate hotel team to ensure that...

Reno, Nevada
Reviewed 16 June 2016

The property is more than halfway through a very major renovation so patience will indeed soon pay off handsomely. We stayed 3 nights in a very recently refurbished room and found almost everything completely new and beautiful (i.e. full kitchen, bed area, desk area, closet area, and bathroom). Breakfast was also a delight with more items (including hot eggs and...

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Helpful?
Thank Abbot71
Oswego, New York
Reviewed 7 June 2016

Somethings about this hotel are good but many are not. The good thing first. The staff people are nice. Now for the rest. When I look at a property website and nothing is said about construction but find in fact there is very noisy work going on, I find this to be a poor practice. With all of the racket...

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Helpful?
Thank jmartibOswego_NY
CesarSuarez, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Dear jmartibOswego_NY Thank you for taking the time to share your recent experience at the TownePlace Suites Boston Tewksbury/Andover with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately,...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about TownePlace Suites Boston Tewksbury/Andover

Address: 20 International Pl, @ North St, Tewksbury, MA 01876-1144
Region: United States > Massachusetts > Tewksbury
Price Range: $126 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Boston Tewksbury/Andover 2.5*
Number of rooms: 95
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Also Known As:
Towneplace Suites Boston Tewksbury/Andover Hotel Tewksbury
Towneplace Suites Tewksbury
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Boston Tewksbury/Andover staff and other travellers.
3 questions
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County Kilkenny, Ireland
7 months ago
11 months ago

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Questions? Get answers from TownePlace Suites Boston Tewksbury/Andover staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor means easy in and out.”
 of 5 bubbles Abbot71, 15 Jun 2016 | Read review
“First find a good room.”
 of 5 bubbles jmartibOswego_NY, 7 Jun 2016 | Read review
“Friendly staff willing to help will make your stay much more plesant.”
 of 5 bubbles agarbuz, 27 Apr 2016 | Read review
“I like being in the main building.”
 of 5 bubbles QQueenie, 23 Nov 2015 | Read review
“3 floor quietest”
 of 5 bubbles George1142, 17 Aug 2015 | Read review
5 of 5