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Residence Inn Boston Tewksbury/Andover

209 reviews
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Traveller (63)
Room & Suite (28)
Pool & Beach (3)
Overview
  • Excellent39%
  • Very good32%
  • Average17%
  • Poor6%
  • Terrible6%
Travellers talk about
“living room”(18 reviews)
“gas station”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
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Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (209)Write a Review
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63
35
13
14
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All reviewsliving roomconvenience storegas stationthe staff was greatmake your own wafflesrooms are comfortablebig roomwashers and dryersfrench doorsbasketball courtsmall kitchennew hampshiremain buildingbreakfast buffetwould stay here againbusiness travelersyogurt
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1 - 5 of 202 reviews
Reviewed 14 November 2017 via mobile

Great hotel. Clean, quiet (unless hokey team is loud outside). Comfortable beds and pillows. Clean. No odd odors. If you could get to your room without freezing it's a 5star. Outdoor entry...not what I expected. Summer time probably ok. Feezing cold weather... Comfortable couch and...More

Thank Kim S
Response from Peter C, General Manager at Residence Inn Boston Tewksbury/AndoverResponded 15 November 2017

Hello Kim S, We were so happy to hear that you enjoyed the hotel and your stay. We strive daily to make all of our guests welcome and happy. The feedback will be shared with the staff and our corporate people to help us determine...More

Reviewed 8 November 2017

Excellent and attentive staff, rooms are all suites with mini kitchen, den area with separate bedroom. Wifi is good with no connectivity issue. Complimentary breakfast with lots of choices. Evening "mixer" with hot food items.More

Thank Michael L
Response from Peter C, General Manager at Residence Inn Boston Tewksbury/AndoverResponded 9 November 2017

Michael, Thank you for taking the time to give us such positive feedback, we use this feedback to help us improve the quality of our service and the to improve the product itself. I will share your comments with our staff and management and we...More

Reviewed 10 September 2017

Loud location (by highway) but good hotel. The standard of the hotel is very good. And it's clean and well maintained. Nice friendly people at reception. Location is good (not far from Boston). Overall, satisfied.More

Thank worldtraveler2392123
Management response:Responded 11 September 2017

Hello World Traveler, Thank you for taking the time to give us some feedback from your recent stay We pride ourselves on delivering a memorable hotel experience, we fell short with you during your last stay. Please except my apology for the noise. We are...More

Reviewed 4 September 2017

Spent the night as a getaway for my wife and I. The pool and hot tub were great, the staff was awesome and always there to help. We spent the night cooking on the grill and relaxing by the firepit with some of the other...More

Thank Toddster9
Management response:Responded 6 September 2017

Thank you for kind words about our hotel, I'm glad you and your wife were happy with the accommodations and the staff. We pride ourselves on delivering a memorable experience and we are glad that we succeeded this time. We hope to have an opportunity...More

A TripAdvisor Member
21
Reviewed 27 August 2017 via mobile

Wow, from the pictures i was expecting a great room.. As soon as we opened the door you could smell something, as we walked in you could see why. Mold everywhere, and bubbling paint from walls and even a q-tip on the floor in kitchen...More

1  Thank A TripAdvisor Member
Management response:Responded 29 August 2017

Our Goal with each guest's visit is to take care of each person to the highest level of service, in your case we missed the opportunity to reach our goal. With the room you were given it clearly did not meet our high standards of...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 121 - USD 261 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 121 - USD 261 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (63)
Room & Suite (28)
Pool & Beach (3)
Dining (2)
Hotel & Grounds (51)
Bathroom (3)
Questions & Answers
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Room Tips
"Ask for upper floor near main building if you want easy access to pool area and breakfast."
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"Ask for rooms that do not require walking outdoors to the breakfast buffet, especially during snow/rain..."
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"Don't choose building 10. It is a far walk to breakfast in the morning and you can hear the traffic..."
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"I had a large two bedroom toward the back in bldg 9"
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