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Comfort Inn & Suites

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Traveller (65)
Room & Suite (21)
Pool & Beach (5)
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Overview
  • Excellent67%
  • Very good27%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (479)
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All reviewscracker barrelold sturbridge villageoutdoor poolwafflesgas stationconvenience storequeen suitehot tubbreakfast staffhard boiled eggsparking lotfree breakfastroom was largewould definitely stay here againoff the highwaymain buildingroom rate
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21 - 25 of 475 reviews
Reviewed 14 October 2017

We were welcomed by a friendly front desk clerk. Our room was clean and very spacious, and had a refrigerator and an in-room safe. The bed was super comfortable after a long day's drive. Great Hotel! It definitely lived up to all the other Trip...More

Thank WWLJN
Response from GM-CISC, General Manager at Comfort Inn & SuitesResponded 16 October 2017

Thank you for the kind words about your recent stay with us, we really appreciate it. The team here is dedicated to providing the best possible experience to each and every guest. Yours in Hospitality, Jamie Wolfe General Manager

Reviewed 10 October 2017

We stayed here based on good trip advisor ratings and we were not disappointed. It was a nice, clean hotel and the customer service was nice. Close to Old Sturbridge Village. Stayed in a 2 queen room with a fold out sofa. We were on...More

Thank rrrrbecca
Response from GM-CISC, General Manager at Comfort Inn & SuitesResponded 11 October 2017

Thank you for your kind words about your recent stay! The team here really cares about each guest and tries to always go above and beyond expectations. Yours in Hospitality, Jamie Wolfe General Manager

Reviewed 8 October 2017

Well our stay didn't start out to good. When we walked in the hotel to check in there was a line of people. Not a short line. It was pretty long and there was only one person checking us in. It took about 25-30 minutes...More

Thank 14waynet
Response from GM-CISC, General Manager at Comfort Inn & SuitesResponded 26 October 2017

Thank you for taking the time and telling us about your stay, we are sorry it started off a little slow, but we are very happy you enjoyed your time with us, we hope if your travels bring you back to our area you choose...More

Reviewed 28 September 2017

A great place to stay overnight if you need a place near Old Sturbridge Village. Indoor pool is terrific. The room was very comfortable for us traveling with our children. Super clean. Easy to find and very comfortable for our family. We'd stay here again!More

1  Thank happytraveler552
Response from GM-CISC, General Manager at Comfort Inn & SuitesResponded 28 September 2017

Thank you for telling us about your stay, we really appreciate feedback about our hotel. I am so glad your family enjoyed your while you were with us, we take great pride in our property and always try to give each guest the best experience...More

Reviewed 14 September 2017 via mobile

Stayed one night on a business trip. Room was not exactly clean black debris on sides of tub. Tub drain was awful had 6 inches of water in tub at end of shower. Also water pressure was barely a trickle and water was only warm...More

Thank Sandy B
Response from GM-CISC, General Manager at Comfort Inn & SuitesResponded 21 September 2017

Thank you for sharing your recent stay with us, I am very sorry that it was not the experience you expected or for that matter the team of the hotel. As a hotel we take your comments very serious and will resolve all the issues...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Breakfast Available
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 96 - USD 206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 96 - USD 206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (65)
Room & Suite (21)
Pool & Beach (5)
Dining (2)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
traceygp
15 June 2017|
Answer
Response from GM-CISC | Property representative |
Yes we do, according to the ADA we have to accept service animals.
0
Votes
Paul R
11 June 2017|
AnswerShow all 5 answers
Response from happycamper8314 | Reviewed this property |
The ride will take you about 45 minutes!
1
Vote
d0najean
18 May 2017|
Answer
Response from RebeccaMA | Reviewed this property |
Yes, they have a bar on premises. Not sure it has food but Cracker Barrel is just across the parking lot.
0
Votes
Room Tips
"Rooms with 2 queens and a pull out are very comfortable for 3+ people"
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"Just stayed the one night, we were on the third floor and it was quiet."
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"2nd or 3rd floor - draft on first floor near windows"
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"gr locations, dif rooms available"
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